I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

Barclay Group of Riverton has been great and Carolyn Waynor has saved me so much money on my auto…read moreand home insurance. Because she is an independent agent she can shop around and get the best deals. She has been so attentive and I can always count on her if I have a problem. Really knows her business and I highly recommend her services.

From the owner: The Barclay Group specializes in Insurance, Home Insurance, Boat Insurance, Public Entity…read moreInsurance, Car Insurance, Business Insurance, RV Insurance

I did not think I would find car insurance at such a great rate and excellent coverage being a…read morecollege student. Daria was great over the phone to switch me over the same day I called! Excellent customer service. As soon as my dad and I joined, I recommended the insurance company to my grandmother who now has auto and home insurance with Mackley at great rates!

From the owner: Auto Insurance Home Insurance…read moreBusiness Insurance Workers Compensation Insurance Commercial Insurance Small Business Insurance

Update: I'm not sure who the owner is talking about in the reply but this is two very different…read morescenarios, maybe you encountered that with another guest but what you're mentioning never happened to me or for my case. Terrible Service, I called twice before arriving inquiring about getting a new Id because I had lost my old one, they informed me I'd be able to get one same day no issue at a higher cost because they aren't directly affiliated with penndot. When I arrived the staff was very rude and informed me that unless my expired in 6 months, they were unable to print me an ID, and for them to check and see when my ID expired it's an additional $10, an absolute unprofessional and disappointing experience.

It would be really helpful if they posted their holiday closures online instead of having people…read moredrive all the way to their location and finding it closed during what is listed as their normal business hours. Closing on a Saturday and Monday for "Columbus Day" (not even what it's called anymore) is ridiculous, especially when every other government entity usually open on Saturdays is open today and just closed on Monday.

I can't say enough about Freedom insurance. I recently switched carriers and I worked with Brian…read more Freedom is unique as they shop multiple companies to get you the best rates. Brian and his team were great! They gave me the best quotes around and really enticed me to make the switch. I not a fan of change so it was a big decision for us. Thankfully we made the right decision and we're saving money on top of it. I highly recommend.

Great people to deal with! They have so many companies that they can look around and get you the…read morebest deal !

Sold two cars recently and with the help of Bucks Auto Tags, both title transfers went very…read moresmoothly. Everyone that works there is nice and professional. The office is comfortable with nice couches to sit on while waiting. Very convenient location at Street Rd and 95 entrance. I have nothing but good things to say about my two separate experiences here.

So helpful and patient !!! Great place that actually knows what they are doing , unlike others I…read morehave sent with .

I must say working with Michael Jordan from State Farm Insurance has been an absolute pleasure…read more Recently, my wife passed away. She normally handled everything when it came to bills and policies. Mike not only made the transition of existing policies into my name go very smooth, but I've also added multiple other policies. I also changed some of the coverage without a single issue!! I expected a ton of problems .... but I ended up pleasantly surprised at the ease and at the professionalism shown by him and his staff during this trying time. I highly recommend him and his agency or at the very least go with State Farm Insurance.... you will not be disappointed!!! Thanks Mike !!

I have been doing business with State Farm for over 20 year and about 17 years with Agent Michael…read moreJordan. The staff members are like family to me. They are so polite and knowledgeably and have always address my issues, explained and selling new products to me. They have help me with car insurance / car claims, home insurance / home claims, to life policy. I have moved away but I keep my life policies with this branch just because if something happens to me I know for sure Michael and his lovely team will take good care of my children claims. Thumbs up for this group.. Judy Davis 12/6/2019

I have dealt with so many insurances companies over the last month. I was so blown away by the…read morepersonal attention I received. Customer service at it's finest! Thank You Lori for all of your hard work! Linda C Dolphin

From the owner: From home to business insurance, Haney Insurance Agency LLC in Bensalem, PA, will assist you in all…read moreof your insurance needs. We are an Allstate insurance agency and we offer a wide range of coverage plans to meet your needs and budget. At Haney Insurance Agency LLC, we provide a wide variety of insurance policies, covering your personal needs with home, auto, renters, condo, landlord's and life insurance, as well as your commercial needs with business insurance. Let us help you find a policy that fits your needs and budget, and gives you peace of mind. Because we are local agents, you can contact us anytime to receive excellent service. When you choose our agency, we hope that you feel confident, informed, assured, and satisfied with your choice, which is the way you should feel. Lori Slowinski and Ryan Haney are the proud owners of Haney Insurance Agency LLC...

Matt Uszaki was so helpful from start to finish. I had been with another provider for years and…read morenever bothered to take the plunge to compare pricing. I sent Matt a message, he asked a few questions and by the afternoon I had a quote. He quoted me both home owners and car insurance - saved me $1200 and better coverage. Highly recommend- give Matt a call!!!

Worked with Matt Uszaki who couldn't have been more professional and helpful. He was able to get me…read morebetter home insurance coverage for less than what I'm currently paying. I would definitely recommend T.C. Irons.