Everyone in the office is always so helpful! I have multiple policies with them and have never had…read moreany issues.

After 30+ years of paying homeowners insurance ,Sharon Bartol , with Joe Emms State Farm, suddenly…read moretold me I need major repairs to cement driveway,1 month before my policy renewal.the choices were spend 9 thousand dollars for new cement or your dropped,unbelievable!, I'm retired on a fixed income, so I tried asking if a fence would work,to keep people off my private property,but was bluntly told,nope can't do that,by Sharon Bartol. Never put in 1 insurance claim in the 30+ years, think twice before doing business with this company. PS ,I have emails as proof Feeling ripped off, Joe Carr

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

STATE FARM /Chuck Watkins Agency…read more PLEASE read!!! 10/25/23 9:05 am , Contacted Chet Watkins office in Bensalem PA, for a quote on car and homeowners insurance, spoke with Danielle the admin, then transferred me to Tom for a quote for car& home policy to be effective TODAY November 1st . Tom who was working from home as he was ill, after providing car/ property /personal information, given pricing. We approved, and Tom then began to enter the policy into the system which only took a few minutes... then said State Farm is not insuring Kia's in our year range due to high theft. we advised him we had a Club on the car, a GPS tracker, as well as the completed update with the Kia dealer (documented) . Tom said he would call Chuck Watkins directly to see if he could do anything. He called back in approximately 10 minutes or so and said unfortunately, State Farm declined to cover us and that the loss of the additional car & home discount would not make sense for us just to insure just our home with them. Tom apologized, said our best course of action was to contact other companies so we get the best discount and ended the call. Note: we of course signed with another company the following day at lower pricing and with no Kia or other issue whatsoever as we provided the same photos and documents State Farm declined to review. GETS WORSE...Today, November 1, 2023 we received a call from Jerry who had left two previous messages (10/27 & 10/31) stating his company was retained by State Farm to do a property inspection for our homeowners policy??? NOTE: If our policy needed to be in place at midnight, why would State Farm still have an inspection scheduled for today? I advised Jerry that State Farm declined to cover us and why they wouldn't and that we already signed with another company....Jerry advised he works for a third-party company that was contracted by State Farm and that the request is generated by State Farm at the agent level. WHAT???? Per my conversation with him, his company gets paid regardless, and the agent then appears as if they are actually doing something to gain business for State Farm? THEY declined US almost a week ago! WHAT? I've tried calling Chuck Watkins office three times this morning since 9 AM when the office is supposed to be open and staffed - Only voicemail ....curious as to who pays for that third-party inspection?? I'm sure the cost at some point rolls into the customers bills.... Disgraceful .... from my conversation with the inspector we were NOT a one off....that it happens all the time... What a disgrace to waste people's time ( ours and the inspectors) and money just so you look like you're doing something you actually aren't.... Shame on you... And yes, we contacted State Farm Corporate as well...... although you may have perceived us as old & retired, but we had professional careers and savvy in this digital age we all live in... reviews, and social media go a LONG way these days

I contacted this office for an insurance quote. Within 15 minutes I had a new Quote with a saving…read moreof $400. over previous company. They were a pleasure to work with.

I am very pleased to have work with Simon Cao from State Farm Insurance , He made the entire…read moreInsurance process incredibly easy and smooth , Simon is friendly and always happy to answer any question , I highly recommed him to anyone looking for an Insurance agent who truly puts the customers interst first, he deserves a 5 star. Tony

I've been a customer with Simon Zhen Cao at State Farm for 6 years. Simon is the best insurance…read moreagent we ever had. He's responsive, detail-oriented, knowledgeable, and genuinely cares about his customer. He is trustworthy. I always felt confident in working with him. Highly recommend Simon Zhen Cao State Farm without any reservation if you're looking for a new insurance agent for your car and homeowner insurance. He is indeed the best of the best!

It is my pleasure to offer a review on my experience with the Drexel Agency which has been ongoing…read morefor many years. If you are looking for a full service agency that always goes the extra step in representing you with your insurance needs, look no further. This agency has provided exceptional service in offering great protection with reputable insurers at very competitive costs year after year. In particular, Ryan Malloy will review your coverage and make suggestions without being asked. I highly recommend the Drexel Agency and if you are needing an insurance agency, make them your first choice.

Ryan and the team are fantastic. For my business, the two most important things are to keep things…read moremoving without hiccups and to make sure I'm covered. We've been with them for about 4 years. On a number of occasions, I've needed quick answers to address specific situations for my business. Ryan and the team are always a phone call away. The speed is amazing and thoroughness is amazing. Highly recommend.

I am so pleased with my recent switch to Gannon Insurance Agency. Elyse Haviland went above and…read morebeyond to address all my concerns and answer my numerous questions. She was very patient, knowledgeable and pleasant to work with. She made the entire process smooth and understandable. I left there very satisfied with my insurance choices. I highly recommend Gannon Insurance Agency. This is a reliable agency with excellent customer service!

Steve Gannon was quick to respond to my request, to collect the necessary information and to…read moreresponse with an initial quote. Also, Steve and his staff are friendly and welcoming. Steve took the time to explain the details of our policies and did not rush the process. Also, they have great reviews.

Micheal was incredibly nice and helpful in giving us a full auto coverage at a great premium. In…read moreaddition to that, he was quick to save us from a stressful situation with Geico Springfield Branch. Thank you, Mike for your care and quick response. Highly recommend.

Tucker helped me out today. Awesome guy to talk to. Very knowledgeable. He beat my my most recent…read moreinsurance policy from Geico by $600! Highly recommend!

I am a long-term client of the Neale J. Boyle Insurance Agency. Neale and his administrative…read moreassistant, Carolyn, have consistently provided me with outstanding service. They are very thorough and they demonstrate a high degree of genuine concern and professionalism. A huge bonus is their association with a superb company like Erie Insurance, with whom I hold home, auto, and liability umbrella policies. I highly recommend this excellent insurance agency to meet all of one's insurance needs.

I've been a customer of Neal Boyle Insurance Agency and Erie Insurance for many years. Recently,…read moremy financial adviser recommended that I check out a different agent/insurance company as she thought I could get a better rate for my home, auto, and life insurances. While the homeowners insurance would have been a little less at the other company, Erie was the better option overall. That said, for me to leave the Boyle Agency and Erie Insurance, the price difference would have to be VERY significant because I have received wonderful service from Neal Boyle and Erie for many, many years. Thank you Neal and staff. It took considering a different company to realize that I already have the best.