After a leak at my mom's house that went into her kitchen, bedroom, closet and living room, the…read moreplumber suggested we call Brandon at Drytech. Brandon was there the next business day, and I expressed to him how frustrated I was with a previous experience with a different company a few years ago and didn't want to go thru that again. Brandon assured me this would be different.....and wow, was he right. Clint was an amazing PM and Roberto who led the team onsite was incredible. They promised they'd have all work done in four days....maybe five. I was doubtful, but by the end of the first day, I could tell he was right. The team was quick, courteous, and the whole project was done in four days. Not only that but Clint helped work with insurance on my behalf to make sure all aspects were covered. He advocated for us to make sure it was all taken care of and took care of things I was overwhelmed in dealing with. He was way more help than our adjuster was. All in all....five star plus experience. Thank you to Brandon, Clint and Roberto for a great job and I fully intend to tell everyone to give your team a call when things like this happen.

I needed new LVP doors on my mother home and called Adam the owner of Drytech and between him and…read morehis project manager they gave me a fair and reasonable price along with great service. Once I picked out the flooring I wanted the job was done in less than two days to do the main level of the house including complete tear out of the old floor and laying the new floor. The flooring looks great. The Drytech crew did an awesome job on my mother's home. Highly recommended them.

Tech was professional and hardworking, cleared the clog in the kitchen sink. To do so, he used a…read morelarge machine that he had to drag up a set of steps to get to the kitchen. Damaged every step dragging the machine. To use or carry that machine should be a two person job, so not to cause this type of damage.

DO NOT USE this "restoration" company! Phillip H is an absolute disaster to work with. This is a…read moreguy that shows up at your house unannounced to take advantage of people in an unfortunate situation. He makes you feel like they are going to take care of everything and then stops communication after that leaving you guessing each day. Roto-Rooter will say they will be there "first thing in the morning and then not show. Management will lie and say their technicians called out when in reality they don't have enough support to follow through with all the promises field services managers makes to people with their backs against the wall. Save yourself the time and money and call a professional contractor to get the work done right. I can't emphasize enough - DO NOT USE THEM FOR RESTORATION SERVICES!

I recently had sewer/plumbing problems at my house that spilled over to our basement. After…read moregetting the plumbing fixed, I needed someone to perform clean up services. ServPro of Birmingham responded quickly to my request. Following their on-site investigation, they immediately started with the steps needed to cure my problems. I was very impressed with the courteous and professional manner in which they carried out all phases of their work. Thank you, Servpro of Birmingham for a great job! Birch Bowdre

Unresponsive Staff/Documentation Not Trustworthy: I got…read moreseveral estimates for water remediation and was set to select ServPro of Birmingham to perform the work needed. However, the company's business office sent me a contract to sign that was missing information because some of the criteria hadn't been filled in. I emailed the representative (her email was "@servprooftuscaloosa.com") to request that the document be filled in, but she did not respond. Then ServPro's dropbox service emailed me the same, unfilled, document two additional times (spam). I really wanted to work with ServPro; their technician seemed knowledgeable and professional. But I will not be able to because their business office is unresponsive.

I can't say enough good things about this company! They did an amazing job on my kitchen and den!…read moreBrian and Daniel kept to the schedule, matched the older wood floor, and were reasonably priced.

Highly recommend Brian Viles for any flooring needs you may have. Very professional; and our floors…read morelook fabulous. Brian knows floors of all kinds. This was wood. They did such a great job. They cleaned as they went! Seriously. They'd sweep up debris from the floor they had to remove. They'd put it into large, strong garbage bags and haul it away. I've never seen that before by anyone, ever, who did work on our home. We are so happy with him and his team. If you need floors of any kind, call Brian at 205-288-8656. He is going to replace ceramic tile in one bathroom and our laundry room next. We just have to get going and pick out the tile we want. Great guy. Smart. Easy to talk with. Stayed in touch with us throughout project.

Due to a storm that caused leakage and damage to the interior of our home, I called Brookstone…read moreRestoration. Cody. the project manager, came out immediately. He did an assessment of the damages. He quickly reported back the estimate cost of repairs. Brookstone office staff, the workers, who did the repairs and the project manager Cody were very professional. When work began Cody was there to informs us of every detail that was to be done. He would often check back on the progress being made and when the job was completed, he asked if the work was satisfactory. We would highly recommend Brookstone to anyone that needs repairs or restoration. We were very impressed with the entire Brookstone group.

I genuinely don't know where to start. A team from Brookstone came to dry out everything and…read moreaddress the flooding in our bathroom caused by a burst pipe. Initially, things went well, but then they took a turn for the worse after this first visit. We ended up with a project manager who is clearly inexperienced and, in my opinion, misguided in this business as the role of project manager . I would gently describe him as lacking competence in his role. I was misled multiple times regarding repair estimates, changes to the original quotes, and the actual arrival times of the crew. Essentially, there were no calls and no shows for scheduled services. Now, two months into this process with an insurance-approved bid, all I have to show for it is a bathroom with exposed studs, which reveal my attic and roof due to the removal of shower tiles and goo God only knows what else- which most was done during their first visit two months ago. Additionally, during the demolition second phase, no protective measures were taken as promised in the estimate. Sheetrock and tile debris fell into the basement where my vehicle is parked. All doors were left wide open, allowing dust from the Sheetrock and tile removal to cover my entire bedroom and hallway. The workers even had to use Google Translate to ask for a broom and cleaning supplies. In the midst of their so-called "cleaning," I discovered my neatly made bed being used as a resting place for a plunger and a broken shower glass door. I strongly caution against hiring this company--save yourself the months of issues with your home that began with this experience!

I had a wonderful experience with everyone I interacted with at this company--from the team…read moreanswering the phones to the professionals who came out to fix my leak. They kept me well informed throughout the entire process and provided regular updates, which I really appreciated. Everyone was professional, friendly, and genuinely helpful. On top of that, the quality of their work was excellent.

Worse company ever! Employee Kevin Hughes Pushy, tricky, dishonest. Got money ($2700)from…read moreinsurance company without my knowledge, billed insurance for stuff that wasn't done, left my house in worse condition than before they came, a month later finally got only 1/2 of my deductible back from them after finally tracking down owner Keifer (?last name) , also runs Ready heating and air who I paid $6600 for a new unit , so you would think that the owner would have been more willing to make the mess Hughes made right, but no! Do Not use Ready for anything!

A good friend recommended ArcCon Roofing LLC to me for replacing my roof. This is the fifth roof…read morereplacement I've had done over the years, and it is by far the best experience I've had. Not only was it a perfect installation, but all the shingles were evenly placed, not even a ripple. To say the least, I am very pleased with how Charlie is professional, yet personable in his recommendations on the type of materials and color. The roof was installed on the agreed-upon time and completed exactly when I was told it would be completed. As I discussed the job with Charlie, he was very clear as to what work was to be accomplished and assured me the work would be done to my satisfaction. Both Charlie and his crew not only met my requirements but exceeded them. I would highly recommend ArcCon Roofing.

Not that accomodating. Was not provided photos of work nor was anything explained. Only interested…read morein doing roof. Had discussed another job which was ever contacted back concerning and didn't keep word. Had to wait for information on warranty. Would not recommend and will not do business with them again.