This is the nicest Clarion I've ever been to. Clean, new furniture, flat screen TVs, awesome Kerig…read morecoffeemaker, etc...... Well actually, it's not just the nicest, but it's the BEST hotel I've ever stayed in. The other day I came in from work to find my sodas frozen in the fridge. 1 busted open. I also had some cracklings inside. I mentioned it the next morning. They cleaned the mess and said they fixed it. Well the same fridge was still freezing my drinks and this time, 2 exploded. I complained a 2nd time this morning. Wouldn't you know? This time they replaced the fridge, and replaced my sodas and cracklings! I was damn near in tears. Not because they replaced my stuff, but because I've never felt so valued by ANY hotel/motel in my life. Yeah it may seem small, but it's the little things like that, that goes a long way with me. If ever you are in Gonzalez LA, you have got to stay here! The level of service and hospitality is beyond imaginable!

I got in late but I had to wait the dreaded "I'll be back soon post". I had to pick this place…read morebecause it was out of the LSU graduation rush. The room was pretty nice. Had a great smell walking in. Not a lot of road noise be so far back. Service was straight forward. Breakfast was good. Other than some questionable conversation next to us at breakfast from other patrons, it was a pretty good place. I don't believe there are elevators so mention if you need a first floor!

The rooms here are small and most of the furniture is old and probably came from a days inn that…read moreclosed down somewhere. They're under new management from the last time I was down here so we'll see how they're gonna act, so far they seem nice and helpful. The room is clean and smells like they do it quite often most likely daily. It's a construction worker motel for the most part it's got a bed and a shower and most importantly no bugs. The biggest thing for me personally with the former owner was THEY DON'T PRICE GOUGE just because there's a bunch of workers in town I truly hope the new owner follows their example on that one above all else

Hands down WORST place to EVER stay!!! My husband went to work a turn a round in LA & got a weekly…read morerate room there....MOST DISGUSTING PLACE EVER!!!! Don't waste your money...dirty...scratch that, FILTHY!!! Looks like it has never been cleaned...completely horrible conditions in the room...bathroom deplorable!!! Owner does't care about the conditions and they WILL NOT clean the room...asked for a refund...was denied & he didn't even spend the night!!! just walked into the room & right back out asked for a refund and was denied...STAY AWAY!!! IF I COULD GIVE NO STARS I WOULD!!!

Do not stay here. I booked this prepaid for a family member have an emergency and they would not…read morelet them stay because they were from Gonzales. I asked to talk to a manager and my request was denied. Disgusting that my family member had to be homeless for the night. The priceline website did not say locals not allowed.

They've recently redone this motel, so I had some high hopes for it. However, I was pretty let…read moredown. In the office there is a note that states there may be some marks on the walls due to contractors and the work they were doing. Which is odd because shouldn't that be fixed already? They said it was done with the remodel, why are there still stuff on walls? Checking in was pretty easy, they did not require a credit card, I paid online thru a 3rd party website. I needed to use the dryer because my kids were playing in the snow and of course we only brought one pair of shoes for them. The dryer was $2 in quarters to use and it worked for 5-10 mins at max. Pretty short and not even near enough time to dry anything. The room was just a standard motel room, nothing fancy. It had the tv, mini fridge, single cup coffee maker, the usual things. The beds were so small, though. We booked a room with two queen beds, come to find out this motel doesn't even have queen beds. So we had to cram into full size beds. None of us slept well that night at all. That was also partially due to the noise level. You can hear every single car drive by the main highway.

Great stay at this recently opened Holiday Inn in Gonzales. Everything was clean and new with great…read moreamenities. Staff was very friendly and accommodating. Restaurant and bar on site with draft beers and several spirits. Also many great choices of restaurants nearby if you want to have something different. My room was a king bed that had plenty of space and good work area with comfortable desk chair. Bed and pillows were comfortable and slept good with no outside noise. Will definitely choose the hotel for future trips to the area.

This place is cheap but horrible service. I would rather sleep in my truck. The tv hasn't worked…read morefor three days and nobody gave a crap.

From the owner: At the SureStay Studio by Best Western Gonzales in Gonzales, LA, you're sure to find rewarding…read morevalue and quality. Everything you need, nothing you don't want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Made a reservation for a later date in time. Luckily, Monique, the front desk associate, looked up…read moremy reservation for the future night and cancelled it. She checked available rooms for same day. Unfortunately, it was a smoking room. I politely declined. She recommended a nearby hotel. Excellent customer service. Monique went above and beyond in helping me find a room for the night. It was a rainy, cold night I might add. Would highly recommend staying here. Hotel is clean and modern. Nice breakfast area and convenient snacks located near lobby. Another perk, not far from Tanger Outlet Mall. Plus, amazing customer service from Monique!

I must give a shout-out to the entire staff for their friendliness and efficiency. We moved from…read morethe SpringHill suites right next door because one of the staff members was really rude and breakfast was always late. The staff over here was very welcoming and really made us feel at home. When we first got into the room, they called to make sure everything was okay. When we went three days without a room clean (late sleepers), they left us fresh towels on our door. When our card stopped working twice, they offered to bring it up to us. When the people on the third floor were obnoxiously loud, they moved us to the fourth four with no hesitation. If this was a review for the staff (including the housekeepers), they'd get 5 stars. The room that we stayed in had two queen beds that were a little squeaky. Definitely not as comfortable or luxurious as the SpringHill suites but the pillows were very comfortable. There was a flat-screen TV with plenty of channels including Starz and HBO, a comfortable reading chair, and a full kitchen stocked with a pot, a skillet, microwave, dishwasher (and soap), a trash can, coffee pot, paper towels, utensils and an apartment sized refrigerator. Everything worked well and we had no overall problems with any appliances. Our problems began when we went to heat up some food in the microwave. It had not been cleaned all the way and there was food splatter on the back which was pretty gross. The two forks that we puled out to eat with still had food on them from the previous guests. The shower and outside of the dishwasher both need a really good scrub down as there was grime on both that made me feel a little yucky. The water pressure in the shower wasn't that great and we had to wait about 3-5 minutes for hot water at about 5 AM in the morning. The curtains did NOT keep the sunlight out and it really stunk because we were on vacation and we had to use our pillows to help. If you're wanting a nice quiet place to sleep, ask for a room on the fourth floor AWAY from the elevators. You'll thank me later. The breakfast was decent. Typical hotel breakfast with powdery eggs, sausage, oatmeal, cereal, some weird kind of egg and cheese combo on a biscuit, fresh fruit and two different kinds of juices. It was very cool of them to offer to-go breakfasts (cereal, milk, granola bar and an apple) for the people who are up and gone before breakfast. The absolute WORST part of this hotel was the WI-FI. It was horrendous. On both the second and and fourth floors, we struggled to keep even two bars. It is definitely not enough to stream a movie on Netflix or Hulu and was barely enough to let me post this review. It continuously disconnected because of the signal strength. I was really disappointed. I even went and tried to sit outside on the patio and....nothing. I also learned quickly that the Ethernet cable did not work. Overall, this was a decent hotel with free breakfast, comfortable beds (for the most part), good AC, awesome amenities, but with really poor WI-FI. I don't know if I'd stay here long term again as I really need my Netflix and Hulu, but the service was spot-on.

It was very dirty,dust,and stuff everywhere. I would never stay here again. Verry rude staff. It…read morewas very nasty. Please don't ever go here

Terrible experience. Witnessed 2 roaches doing what looked like sex in the bathtub. Tons of mold…read moreand a hole in the wall as well. Overpriced for what you get. I wouldn't stay here for free. The front desk smelled like weed and I saw a bottle of Hennessy sitting in the trash can.

The extent of the lobby renovations was excessive, and multiple complaints were raised without…read moreresolution. Rather than taking corrective action, management dismissed concerns by attributing them to language barriers with the renovation crew. When asking about the gym was told I could try a fitness center close by. Or Hampton inn next door. When I addressed it again on day four a staff member expressed I could go to the comfort inn to use the gym. Computers to print were unplugged. Paint was being scrapped and the workers had masks on but we were not offered the same. Periodically it smelled like gas. When bringing it up the front desk there seemed to be no action taken. When they ran out of waffle mix we were told we are having renovations. (How does renovations explain no edible food) On the positive side the cleaning staff was very kind. The room was clean and the hotel itself was close to great food. Got a waffle from WAFFLE HOUSE!

This location is absolutely amazing! For the price, you are really getting an upscale experience…read more The hotel has pool and workout area that is all clean and well-maintained. The staff is friendly and the housekeeping crew are fast and efficient and do a great job my husband stayed here for three weeks while working in the area and was treated like family **special shout out to Presley who works the front desk always a smile and willing to help with whatever need you have! I don't remember the name of the check-in attendant, but she was also very kind and helpful

I really don't recommend this motel. Is one of the worst I have ever been. I believe this motel…read moredoesn't deserve a star. I just put a star because it wont let me post it, if it doesn't have a rating.

Do not come here. So much mold. Everything else is fine but you walk into the room and just…read moreimmediately know that it's mold infested. Ceilings in hotel rooms don't just get "black" patches from normal "wear and tear" so avoid this place at all cost

Extremely noisy hotel. The walls must be paper thin. Also has a bad smell like mold or mildew.read more