went in there to see about ordering a door. The guy said they close in five minutes which in…read moreactuality they closed in 10 minutes. Secondly, the website says they close at 5 o'clock as posted on Google I was going to provide a picture to him as I told him of the door he told me he didn't have time for that. We are closing in five minutes, the guy acted like he couldn't be bothered by me or what I needed customer service. There is horrible never been there before and I will never go back again.

Turn around and walk away. Please do not subject yourself to the awkward aloofness and avoidance…read moretactics the employees here are well-practiced at. I know what you are thinking... that' "I am not you, and you are not me and will go to this store and win them over", no, no you will not. Or maybe you are thinking you don't need help that you will be able to navigate the store without help. You may find what you need, but you still have to check out! And if it wasn't clear while you were shopping that no one cares if you shop there or not, it will be when you check out. I mean it's their last chance to ignore you and have a conversation with someone else. For the reviewer who said that this is really a contractor/professional lumber yard, with a hardware store attached. Yes, yes they are. They are also an Ace Hardware store. Do you remember the ace hardware store jingle? Ace is the place for the helpful hardware man

I've used their windows and boy they are junk compared to Harveys…read more They really don't have much of any good there and everything is over priced.

Awesome find! Walked into the building by accident and boy am I thrilled! Looking for a granite…read morecountertop. Great buy! Holy Toledo! Awesome warehouse atmosphere of all kinds of great treasures. If you are building or renovating or just need a new faucet go see these folks! My sales guy, Joe R. Is your guy! Though based on what I witnessed anyone of these folks will take care of you. I'll be back for more! They have brand names too! I was looking at the Franke stainless sinks 14-16-18 gauge! Can't wait for my next purchase!

Great prices!!! Aisles full of vanities and doors galore!! We will be building next year and this…read morewill be on our list of places to visit

Great place to get a great deal for quality products. The staff there are helpful and assisted us…read morein picking out a new vanity and mirror for our newly renovated bathroom. Quality is great, Service was great and the price was right!

Buyer beware. The quoted me a price in writing for a Toto Neorest AH. When I was ready to…read morepurchase, they substituted the Neorest RH, a cheaper model. When I pointed out the discrepancy they initially told me the models were the same, and ultimately refused to honor the price they quoted. The difference was ~$1000.

These guys are awesome! Keith, Scott, Gary and Sean help me out every single time I come in! They…read morehave yet to disappoint me when I have a job big or small! Always smiling and super beyond helpful! I know whatever I can think up, they can always help me complete the task! Thanks guys!!

Great selection, fair prices and customer service that is helpful and overall the best!!read more

Just wanted to let you guys know this place is great. They have so many things. I am a Hamilton…read moreresident for over 40 years. I have seen this hardware go from one place to another, its current status is the best it's ever been. They offer incredible value and service on small gas engines. I have purchased a chainsaw, a Weedwhacker, and a blower from them, they have all been great. They are STIHL products, compared to other local small gas engine companies, this has been the best value. They recently fixed my pull start for $25. Where else can you have somebody work on your stuff for $25? I'm very grateful to have the store only a few miles from my house. They have a convenient section of common wood and other things that contractors may need locally so they do not have to go to the big box stores. On one occasion, I purchased a vacuum. And they price match the vacuum to Walmart which I thought was pretty good. Keep up the great work, We are very grateful to have you here in our neighborhood.

It was so fun doing business with Stacey at The Tile Source. Stacey has a really good eye for art…read moreand interior design, so working with her was like having my very own personal designer. Prior to going to The Tile Source I went to other places and I was struggling with choosing a backsplash for my kitchen. I made an appointment and brought in several photos of my kitchen then explained what my vision was. Stacey showed me several different tiles that complimented my kitchen and then gave me some time to look them all over. Little did I know while she was giving me unhurried time alone to decide which samples I would take home, she was at the other end of the store putting together some beautiful accent tiles that she thought I might like for under my hood. They were beautiful! I ended up going with the tile I liked most with the accent tile that Stacey picked out herself. She knew that they went well together. She even recommended a tile guy who also ended up being amazing! I have nothing but positive things to say about my experience. Stacey and Jen were both really attentive and helpful. They were both very responsive to emails and phone calls. They were both extremely helpful and they both truly care about their clients. Their prices are reasonable, but even if they're slightly higher it is totally worth it because they go above and beyond to give you a 5 star experience, which you can not get online or at larger stores. I will refer everyone to them!

I sell high end real estate on Boston's North Shore and offer my clients design consulting. The…read moreselection at Tile Source is quite broad in design and price point. And the convenient location at Cumming Center saves me a trip to the Design Center in Boston. I have been using The Tile Source for nearly 10 years, and both my clients and I have had excellent customer service. I have never had any issues with shipment, broken tile, or communication. And trust The Tile Source with all of my clients.