My brand new mattress was delivered on Tuesday and EJ and Kendrick were very professional,…read moreknowledgeable and friendly. Very pleased with my purchase and HIGHLY RECOMMEND Dubuque Mattress!

The in-store staff was very attentive to our needs and thoroughly explained the process of making…read morethe mattresses. Delivery went seamlessly and we are delighted with our new King bed!

I have been troubled with back pain since about 1965. At that time I found a mattress with good…read morelumbar support that really helped relieve the back pain, but like all things it wore out. I have tried to find a replacement in the big brand name mattress companies without success. Rest Assured worked with me to make a mattress with good lumbar support. I highly recommend Rest Assured as the locally owned mattress company that will make you a mattress that will meet your expectations. Sincerely, Duane Mathias in Rochester

We cant say enough about this company. The owners and staff are some of the best people you could…read moreever meet. Outstanding partnership with the community and surrounding area. Thank you for the great service. 5 stars!

Great experience. I got an ad from them in the mail a month ago. I was going to need a queen…read moremattress and box spring for my daughter soon and had been checking prices. The ad was super reasonable. Today we decided to stop in to see if it was as good as it sounded. We were immediately greeted by Tyler. He asked what we were looking for and said they were straight forward and haggle free they do not work on commission! They had over 20 mattresses on display. We began with the lowest end mattress. A queen box spring and mattress was $300. Yup. Awesome deal. The next one we tried was $350 for a set, and a bit nicer, then $400, $450, $500 etc. yes they got better quality the more they cost. We settled with the $500 model. He said it was their best seller. We liked it so much I bought two sets. One for my daughter and one to replace ours. They had guarantees on liking it but I don't remember specifics. I bought it on a Saturday night and they will be delivered Thursday. Free metro delivery and free haul away of old mattress. We were in and out in 15 minutes. Try that in a furniture store. So happy. Tyler was professional, friendly and efficient. If your in the market for a mattress try here.

From the owner: FREE Metro Delivery! FREE Setup! 1-Year Comfort Guarantee! Recycling & Removal! FREE Financing! LOW…read morePrice Guarantee!

It was such a pleasure ordering my furniture from Albert ! He made the process easy and even…read moreexercised patience with my wife and I when we changed our order to a different piece. If you're looking for new furniture at an affordable price I'd recommend that you reach out to him and I guarantee you won't be disappointed. Definitely leaving a 5 star review! Thank you again for your hospitality and support!

I bought two mattresses from Boxdrop La Crosse- Albert Washington on 10/5/25. He said the…read moremattresses had to be ordered and it would take two weeks. After a month of waiting, and multiple different stories as to why they were delayed, he told me my order was canceled and he would refund my money. After another month of excuses, he told me he doesnt have my money. He sent me a screenshot of one penny in his bank account. Ive been very patient over the last 2 months and even offered to let him make payments to me. He has now ghosted me and will not respond to my messages. His phone goes straight to voicemail and he doesn't respond to my messages. He scammed me out of $825. I'm not the only person he's done this to. Buyer Beware!

Andy hooked it up! We had an amazing experience and would definitely recommend Factory Direct…read moreMattress. Very budget friendly and flexible!

From start to finish, very helpful staff. We picked out a mattress on Sunday and it was delivered…read morefirst thing Monday. Seth and Nate were quick about getting our old mattress out and the new one upstairs without upsetting any of our pictures or light fixtures. Very nice delivery guys! Recommended a full encasement mattress cover to protect our new high end mattress (after 20+ years of sleeping on the old one) and we heeded their recommendation. Very good experience!

bought massage chair with a 3 year warranty it worked for 5 months its been OVER 2 months not…read moreworking and they have not came to fix it or even look at it don't buy from this company they do NOT stand behind there product

It is not about the money. Verlo Mattress has been jerking us around and talking out of both sides…read moreof their mouths for about 20 days. This is a 12 inch mattress that has expanded to 10 inches in the middle and is STILL hugely compressed on both ends. They jerked us around over a replacement. They refused a refund so I could buy a mattress from somewhere that had real mattresses. They stated They had to "discuss" what to do. I don't see that there is anything to discuss. It's faulty. Several emails and photos later... AND after a call to the mattress manufacturer who informed us that the distributor- Verlo, has an agreement with them that requires them to provide replacements of defective mattresses did Verlo begrudgingly offered to replace it. The manufacturer also advised that the amount of time for the mattress to expand was 36 to 48 hours. Weeks and weeks later...still not expanded. They suggested they would open one for us so it would expand completely before we picked it up. They put it off. After more calls, they stated that the idea they came up with - to open and expand the mattress- was not convenient for them, they simply don't have the room to open a mattress like they promised. The latest LIE? "Oh, we'll open one for you christmas eve so it will be fully expanded by monday when you can pick it up" Monday - Oh yeah, we didn't have one so there's nothing for you to pick up. No call to advise there were no mattresses for them to open over the holiday - radio silence until we called to come pick it up. SICK AND TIRED OF BEING JERKED AROUND. So freaking sorry I didn't spend enough money to get decent customer service. Apparently Verlo Mattress only cares about customers who spend larger amounts of money than we did. Expensive lesson learned - never buy from a company that only provides levels of customer service that is contingent upon the actual amount of cash paid. BTW, the mattress was purchased for an individual who has been in the hospital for 3 weeks and is in need of a bed when they return This weekend. STILL NO BED VERLO. We did NOT receive what we paid for. We received a substandard product that is entirely worthless.

We recently purchased a home in Rome (Nekoosa) and were looking for a new bed and some furniture…read more We drove by the store and decided to stop in. So glad we did!! Very deceiving from the street. Very nice selections of all interior things you could need! Lots of "lake house and north woods" decor. We picked a bed (lots to choose from) and all of the name brands. They delivered it the next day. After we slept on it we thought it was a little harder than we liked and they replaced it with the next softer model the next day with no hassle or questions! We have a lot to buy for the home and plan on doing all of it here. Highly recommend stopping in and the prices are Very reasonable too! Happy with all of our choices and the service. Thank you and keep it up!

From the owner: Mattress log furntiurread more

A lot of different samples to choose from. Great quality furniture. I'm not sure why I even start…read morelooking other place when i always end up here.. You can find the owner on the floor working his magic just to hand off the commission to one of the salesman/saleswoman. I think that's classy and shows how much his employees mean to the Ayers family. As always, I'll be back.

This furniture store is a gem! We needed a in-stock sofa for a tiny budget and tiny apartment. If…read moreanyone is looking for reasonably priced furniture in the Madison area, they should come here. Don't be fooled by how the store looks, you are getting quality for your dollar. Also ignore the expensive sofas near the door if they are out of your price range. Ayers has a wide selection of price ranges and styles. We were able to choose something more modern for a small budget. Although we could have picked something traditional. They have a great in-stock floor selection, as well as an insane custom order area. Our salesman let us take our time and walk the whole store. He was kind and personable. Very low pressure! We ordered that day and we were able to receive it less than 6 days later! We could have received it sooner, but we are quite far from the store. The moving men were very quick and efficient. They didn't even bump anything, never mind actually damage anything. They let me know the timeframe they would be here all the way up to 2 mins away. The couch is sturdy and will last us a long time.