Owner is a Blatant Liar and a dishonest businessman…read more 1. I was sold a USED firearm without being warned that the object I was purchasing may very well have been placed down someone else's pants. 2. I was then verbally berated by the owner after requesting a refund. 3. I was then written a nasty disrespectful message from Perry the owner. Response from the owner 2 hours ago Not much of a response needed here. Just facts. Joe is in his living room. Loads magazine into a firearm that he fails to check to see if it's loaded. IT IS. Points gun at wall & pulls trigger, blasting his wall. Tries hiding stupidity from wife & kids. He FAILS every gun safety fundamental there is. He's embarrassed & asks to return firearm because it's defective. I explain how he failed every gun safety measure & suggest he takes a gun safety course before owning a firearm. Of course, this is all our fault. Enough said. 1. I had a snap cap in one hand and a bullet in the other and mixed them up by accident. (As I told Perry the owner) 2. I do NOT HAVE A WIFE OR KIDS! (He has completely fabricated that nonsense) 3. I NEVER claimed the gun was defective. 4. The only fault that Perry and his shop are responsible for is the fact that I was told the gun was new, or I would not have purchased it. 5. Why don't we honest people just puke at the thought of this pitiful putz and move on.

Nice and friendly staff. I sold a piece of fine jewelry and felt I received a good deal. They were…read moreprofessional and courteous.

Everyone knows that finding a store to replace a watch battery is like a needle in a haystack…read more Found PK when traveling north. Owner Thong is the real deal and repaired my watch in 20 minutes, holy shit what great service. Watchmaker for 40+years plus has some great rings for sale also. Honest and sincere family business.

Excellent work by an honest man. He charges very reasonably and helps repair or restore jewelryread more

Best jewelry store in town! Fantastic customer service and selection with very reasonable prices…read more We are thrilled with how everything worked out. Highly recommend!

I went here to get a family ring restored & had an amazing experience. Gina and the team were…read morehelpful and kind. The repair on the ring was very well done. I really recommend them!

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

Nadia is the best!! I couldn't have asked for any better customer service. she's been amazing every…read moresingle time.

My wife and I had them design our wedding rings and we are so happy we did! We worked with Spencer…read moreand Melissa and they we incredibly helpful and fun to work with. Their knowledge and experience was only paralleled by their great customer service. They even found wedding-day jewelry for my wife along the way. I wanted a local, small business with great customer service that I could feel good about returning to time and again, and they did not disappoint; they are our jewelers for life! (I didn't know what I wanted for an engagement ring, but I had my mother's and her mother's/grandmother's engagement diamonds and asked them for ideas. The came up with an offset 2-diamond design accented by colored diamonds that is unique and perfectly our style.)

Kevin pretty much rebuilt My deceased Dads ring for me. Kevin explained carefully what he did, and…read morethe results are great. The ring may need some further sizing issues, but I'm going to wait till summer when my fingers swell. Kevin's team kept me informed as to progress on the ring. I would recommend him to anyone needing jewelry repair.

Came in for constitutional silver on two separate occasions. Both times, I was treated fairly, by…read morepolite, knowledgeable staff, in a clean shop with great prices. I will definitely be coming here more often.

Very impressed. I wish I had found these guys before I bought from APMEX. Excellent service,…read moreoutstanding in every way. Very fair prices!