Went very seamlessly Frank was helping me and truly very professional, attentive and fast. Great experience thanks to frank.

0 Star -- Extremely Disappointed After 15 Years as a Honda Customer I have been a loyal Honda customer since 2011, and after today's experience, I am extremely disappointed and honestly heartbroken by how much the customer service has changed at Honda of Homestead. I called yesterday because my car is having a serious and potentially dangerous issue. While I am driving and come to a light, the car will suddenly switch from Drive to Park. When I try to put it back into Drive, sometimes it will not allow me to. I have to turn the car off and restart it, and there have even been times when it does not want to start again right away. This is happening while I am in traffic, and I am extremely concerned about my safety. Because of this, I called the dealership to make an appointment. I was first offered Monday at 7:40 AM. I clearly explained that I could not come Monday. I was then offered Saturday at 7:40 AM, and I accepted that appointment. I showed up today at 7:40 AM, exactly when I was told to come. When I arrived, I was told my appointment was actually for Monday. I explained that I had specifically told the person on the phone that Monday did not work for me and that I had been given Saturday at 7:40 AM. One employee was very kind and told me not to worry and that they would try to help me. Unfortunately, another employee came over and basically told me there was nothing they could do. She suggested I leave my car and pick it up Monday after they checked it. I explained AGAIN that I could not come Monday and that this was a safety issue. What really bothered me was that nobody seemed willing to take ownership of the situation or even try to find a solution. Instead, I was left with no choice but to take my car and leave, even though I came in because I am afraid to drive it with this problem. After being a Honda customer since 2011, I expected much better. I have supported this dealership for years, and I never imagined that when I had a serious problem with my vehicle, I would be treated like my situation wasn't important. I don't care what brand I drive. I care about having a safe, reliable vehicle and being treated with respect when I need help. Today, Honda of Homestead did not make me feel like a valued customer. After 15 years of loyalty, this experience has made me decide to take my business elsewhere and look for another vehicle brand. Honda of Homestead, you didn't just lose a customer today. You lost a customer who had been loyal to Honda since 2011. I sincerely hope management reads this review and takes a serious look at what happened, especially when a customer is reporting a potentially dangerous vehicle problem. Customer service should not depend on whether the dealership is busy or whether an appointment was entered incorrectly. Someone should have taken responsibility and helped. read more

Not the old Largo Honda you may remember. I attempted to purchase an advertised at $67,000 used vehicle from them. Like all other reviews here, my experience was identical. Typical bait and switch operation. Junk fees and unwanted add ons added $7000 to the advertised vehicle price. While it would have been a cash purchase, they were insistent I would have to finance through them. As I understand, their parent company Lithia is also the parent company of Driveaway financing. How is this legal? This would have brought the price of the used vehicle to within $3000 of a new one at a dealership just a few miles away! I walked away. Florida's attorney general needs to take a good look into this dealership's practices. read more

Your customer service in the service department is nasty. They do not greet you. They do not say good morning. They just look at you and keep walking by. Nobody comes out to greet you when you pull up. All the service advisors are in their offices on the computer. I went in one of the office and they looked at me like I was crazy. I will not be returning. I will take my new HRV TRUCK TO South Motors. I have never been treated this way. That's why I always drove a Nissan because the people at Honda are rude. read more

Warning!!! Sales Manager Ismael Gonzalez Sotelo and his associates are using deceptive and misleading sales tactics. They will advertise a certain price online for a vehicle but when you come in they force you to add additional add ons like paint protection, low jack , extended warranties to inflate your car payment and then they advise you that in a few months you can remove the forced add ons. This sounds like fraud not only to Honda to gain a better commissions and also fraud to the third party providers. STAY AWAY read more

I recently drove 1.5 hours to Largo Honda based on an advertised vehicle price of $13,490 and multiple confirmations over the phone/email that the only extra costs would be sales tax, title/registration, and their $1,199 dealer fee. I had my own financing lined up and was prepared for an out-the-door price around $16,200. Here's what actually happened: * When I arrived, I was told the person I'd been speaking with (Bella) wasn't even a salesperson, just an internet lead agent. * After the test drive, the purchase agreement they brought me showed an out-the-door price of ~$20,500. * They added hidden junk fees not disclosed upfront: * "Restoration Fee" $1,599 - supposedly for reconditioning trade-ins. That's their cost of doing business, not mine. * "LoJack/Permaguard Fee" $1,999 - forced add-ons they admitted are put on every car, whether the buyer wants them or not. * When I objected, management doubled down and then claimed their listed prices only apply if you finance through them -- directly contradicting what I was told before I came. In short: the $13,490 listing was bait. By the time they pile on mandatory add-ons and surprise fees, the car costs the same as anywhere else -- except you waste hours driving down there and dealing with high-pressure tactics. I shook their hands, walked out, and will never return. Buyers deserve honesty and transparency, not games and hidden fees. Largo Honda is everything wrong with car dealerships rolled into one. read more

Largo Honda - Listed price online - Auto Repair Near Me - Florida City, Florida

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I am writing to formally express my disappointment with the service department at your dealership. At the time of my vehicle purchase--completed at another Honda dealership--oil changes were included as part of the sale. My understanding, and past experience, is that these services are honored across Honda dealerships. However, when I visited your service department, I was informed that these services would not be honored because, as your employee stated, "this is Lithia Honda, not Rick Case." This response was both confusing and concerning, as no effort was made to explain the discrepancy or assist with a resolution. Additionally, the service representative I interacted with was unprofessional and rude. As a customer, I expect clear communication and respectful treatment, especially when addressing a concern tied to the original purchase of my vehicle. This experience has significantly impacted my trust in your dealership. Due to the lack of professionalism, accountability, and customer service, I will not be returning nor recommending your dealership to others. I hope this feedback is taken seriously and used to improve customer service standards moving forward. Negative Star if I could Sincerely, Glorivee Miranda read more

Avoid this dealer at all costs. They engage in dishonest practices such as bait-and-switch pricing and charging for items and services and then not delivering them. On July 18th, 2025, I went to Largo Honda to test drive a Toyota Tacoma they had advertised a little above $31,000. I arrived around 8:30PM because I was driving up from my home in Key West. I test drove the car and was interested in buying it. I had a trade in that they valued at about $5,500. After negotiating, the sales rep Joseph Medina and I agreed on a price of $29,500 out the door, IF I financed with them. I agreed. Its worth mentioning at this point that amongst the multitude of fees they charge, that price included a LoJack system for $1,998 and a ceramic coating for $999. By this time it was around 9:30pm. It was late, so I wanted to leave a deposit and return the next day to complete the transaction. I had worked all day, and then driven 3.5 hours and hadn't head dinner yet, so I didn't want to stay any later to finish the transaction at that exact moment. They insisted the transaction had to be completed that evening, as the same "deal" would not be available the next day. I begrudgingly agreed. They took me to financing with Dantony Paula. He ran my credit. After approving me at an interest rate that was higher than what my credit union approved me for, he THEN told me the financed amount was OVER $33,000. What happened to the $29,500 out-the-door price the sales rep and I had agreed upon? They had tacked on over $3,000 in GAP and oil change plans that I wasn't interested in. Dantony told me the fees were non-negotiable, but could be canceled. By this time they had run my credit and the hit to my credit was done. I should have walked away from this disaster at this point, but I didn't because I really liked the vehicle, and buying a vehicle in my hometown of Key West is challenging. Dantony insisted the extra fees could be canceled and the amounts would be credited to the loan balance. Also, it worth mentioning that the company that approved my financing was Driveway, which is a financing company owned by the same parent company that owns the dealership. This was never disclosed to me. I finished the transaction close to midnight and the sales rep basically kicked me out. He rushed me while I collected the items from my trade in vehicle, and didn't give me time to take off the accessories even after he'd previously told me I'd be able to. He didn't even fill my gas tank on the new car. He told me to come back on my way back home to Key West so I can grab the accessories from my old truck and he'd fill my gas tank. I came back on Sunday to try and grab the accessories off my old truck. The sales rep wasn't there. I had to speak to the store manager and was able to collect my old truck's accessories. They filled my gas tank and I went home. When I got home, I got an activation code from LoJack. I attempted to use it, only to discover that the LoJack was never installed on my truck. The LoJack app confirmed this. I was charged $1,998 for this. At this point I was very skeptical of all of their fees and supposed services. I tested the paint on the truck. There is no ceramic coating. The purpose of ceramic coating is to make water bead and run off the truck. Water does not do that on the vehicle, so I believe they charged me $999 and also did not provide that service. I called the dealership and told them I wanted the fees for the warranty and oil plan refunded, and the fees for the LoJack that was never installed refunded, and the fees for the ceramic coating refunded as well. I sent a letter to the manager. No one has contacted me to speak on this, or provide any reasonable solutions. Its also worth noting they have still not paid off my trade in vehicle balance, so I have had to make payments on that vehicle that has been in their possession since July 18th. I've also requested the refunds from Driveway Financial for the GAP coverage and oil plan and have not yet received them. read more

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My sister-in-law drove 2 hours from West Palm Beach today based on a price she had already negotiated over the phone. As soon as she arrived, the dealership began a series of deceptive moves to hike the price by thousands. First, they added a "mandatory" LoJack fee. Then, they tried to force her to buy $7,000 in junk fees (GAP, warranty, and service plans), claiming she had to buy them to get the car. We have the proof. We kept a full paper trail of the original agreed-upon price and the salesperson's promises. We are submitting this evidence directly to the Florida Attorney General and the FTC as part of a formal investigation. They tried to use the "sunk cost" of her long drive to trap her into a bad deal. If you are a woman or an out-of-town buyer, stay away--they rely on you not being willing to walk away. We did. read more

Largo Honda - After agreeing, tacked on an additional 7k, not shown. - Auto Repair Near Me - Florida City, Florida

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I was extremely disappointed by the deceptive way the vehicle pricing was advertised. The vehicle was listed at approximately $18,000, yet once I sat down to review the numbers, the total amount to finance jumped to nearly $29,000 because of additional products they stated were required for purchase. What made the experience even more concerning was being directly told: "We lower the price to bring customers into the dealership, but we can't absorb the loss, so we require customers to purchase the additional products." That statement alone speaks volumes about the sales approach being used. I have purchased more than 20 vehicles in my lifetime and have dealt with many dealerships over the years, but I have never left one feeling so misled and taken advantage of. This was by far the most disappointing dealership experience I've ever had. read more

Anyone contemplating a purchase here should be aware of the extremely shady way they conduct business. You would be better off purchasing a vehicle from any other dealer. They will add a few thousand to any negotiated price which is a standard practice but their fees are egregious compared to any other dealer. Then once you have a signed contract their finance department will actually force you to buy a worthless aftermarket warranty, a worthless service contract and worthless gap coverage. Your only choice is to finance via their bank via completely out of market rates. Even if you pay cash, you are forced to buy an additional $6000 of worthless BS at a minimum on top of the minimum additional $3600 fees they assess to the negotiated price. Do yourself a favor and avoid this place at all costs. The biggest scam and ripoff I have ever seen. Every facet of the way the conduct business is shady read more

Scam. Don't bother bringing your vehicle for service. Claimed a damaged/cracked windshield in the paperwork. Mind you, my windshield is not damaged. I brought in my vehicle for rotation & balance. I can understand needing new tires but then they expected an alignment be done. This is NOT a necessary service as my vehicle was JUST aligned with them. If anything, they messed up when replacing the steering. They do not take ANY responsibility for damages to the vehicles. They've damaged vinyl on my back windshield before. They damaged the alignment in my vehicle. I've been dealing with a recall for YEARS and they cannot fix the issue!!! The light continuously comes on and turns off. They seem to think their customers are CLUELESS. Pathetic. read more

Thank you to Largo Honda sales person Charles Garcia for reaching out to me about a new car purchase . I was heading to another Honda dealer, when I received a text from Charles asking exactly what model Honda I was looking for. I told him what I wanted and received a detailed price quote right away. I went to Largo Honda a few hours later, met with Charles ,checked the vehicle out, the accord was just like he promised . I then met Financial consultant Dantony Paula, he was very nice walked me through everything and answered all my questions. Largo Honda accord price was exactly the price I was looking for, in very short time I drove my new Honda home. For a great deal on a New Honda , stop in and talk with Charles Garcia. read more

BUYER BEWARE! This @honda/@lithiamotors dealership is the worst! My husband and I tried to purchase a preowned vehicle with cash, and they practically refused to sell it to us. We've bought multiple cars before and never experienced anything like this. The salesperson kept pressuring us to finance through the dealership and claimed that if we pay cash, the price would be higher. That's ridiculous! I shouldn't have to pay more just because I don't want to finance through a company they're getting kickbacks from. Even when we agreed to pay the listed amount, the salesperson insisted that price only applied if we financed. Absolutely insane! read more

I always liked the sales and service departments, but the finance department should definitely be avoided. I have been trying to cancel an optional GAP insurance policy since January 2025 and it is now the end of August! Instead of results, all I have gotten is massive run arounds by people at the dealership and at Lithia Motors. Lithia owns Largo Honda and many other dealerships across the country. Be careful who you do business with especially if it is with Largo Honda or some other Lithia Motors dealership. My experience with Largo Honda and Lithia Motors, and my opinion of them, has gone from positive to extremely negative. Avoid! read more

This dealership operates with extremely poor transparency and questionable business practices. I called ahead to confirm a vehicle was available, was told it was on-site, and was encouraged to come in. When I arrived, I was informed the car was not even there because a manager had taken it home. That's unacceptable and a complete waste of a customer's time. The pricing was even worse. A vehicle listed at $35,790 somehow turned into a $44,000+ out-the-door quote. That $9,000 jump came from inflated fees and unwanted add-ons like LoJack, paint protection, and other charges that were never requested. Even the tax figures didn't align with the advertised price. This is a classic bait-and-switch operation--low advertised prices used to lure customers in, followed by heavily padded final numbers. I would strongly advise anyone to avoid this dealership. read more

I had a schedule appointment for 8:40 a.m. at Lithia Largo Honda, but the experience was very disappointing. When I arrived, the service advisor assigned to my vehicle was not available. I ended up waiting until 9:05 a.m. before anyone came to assist me. During that time, I watched at least six other vehicles get taken in for service ahead of mine, despite my earlier appointment. After finally being assisted, I had to wait another 10 minutes just for my car to be taken in for a basic oil change. In total, I waited over 35 minutes with an appointment. I understand delays can happen, but this level of disorganization and disregard for scheduled appointments is frustrating and not what I expect from a dealership. read more

I had a very disappointing experience with Dantony from the finance department at Largo Honda. During the purchase of my vehicle, he told us that several optional add-on products -- GAP insurance, a maintenance plan, and a service contract -- were required in order to "get the deal," and that we should wait six months to cancel them to receive a full refund. This is completely misleading. These products are optional, and no dealership should pressure or misrepresent them as mandatory. I later learned the truth and had to return to request cancellations for items that should never have been forced into the deal in the first place. A car purchase should be honest and transparent, not filled with pressure tactics or misinformation. Customers deserve straightforward financing without being told they must buy add-ons to complete the sale. I hope management addresses this behavior, because no one else should have to go through the same experience. read more

Disappointed I cannot give a 0 Star Review! Largo Honda has a great selection of inventory and low prices. What they lack is transparency and business ethics. Summary: Hidden Fees! The price brings you in and the fees keep their pockets flush. Even if you read the fine print, there is information hidden away. BUYER BEWARE My salesman Joseph was great in showing me the vehicle, had great product knowledge, and was a pleasure to deal with. I quickly discovered that all used cars at Largo Honda are equipped with LoJack for the additional price of $2000. Good luck finding that in the online listing. As well as a $1200 dealer fee. I agreed to pay these fees and was content with my trade offer, and signed at the negotiated loan balance price. Next in the finance office I was informed that there are a few warranty and protection plans added into my deal. A wheel and tire protection package, lifetime maintenance plan, and a bumper to bumper warranty for CPOs, and can't forget everyone's favorite key fob warranty. I declined these protections which totaled to over $5000 in added cost. My credit had already been tapped as I had agreed to borrow the balance on the page which I signed. After declining the warranties, the deal I had signed was now pulled and the negotiation killed. Unfortunately the same can't be said for the inquiry on my credit. I have financed a number of cars in my life and have never been forced to add on warranties to maintain the agreed upon price. The finance manager Juan Velez informed me that this was "just the car business" but I must disagree as an enthusiast and active market participant. If you value your time and money please stay away from doing business at Largo Honda and any Lithia and Driveway dealer. If you come to one of these dealers be sure to add atleast $7,000 in fees to the listed price with the "Lithia difference". I will be purchasing my Honda Accord from a much more ethical business establishment and pray to never see a vehicle I'm in the market for at Largo Honda. read more

Worst place ever don't go here I wanted to buy a car but the sales men didn't want to even attend me very rude he thought that I was just in to look and only look like if I wasent interested in looking for a car horrible attitude I don't recommend it read more

Largo Honda is no longer the dealership it once was. Whatever changed over the years--management, ownership, or culture has clearly stripped away the customer service that originally earned our loyalty. We were told one price, drove down based on that representation, and then watched it be quietly disregarded. A waste of time, plain and simple. After more than 20 years as customers, this experience made one thing clear: the old "No Sharks" motto is no longer practiced, only remembered. What remains is a sales environment driven by pressure rather than integrity. We won't be returning. Our business will go to a dealership that still values honesty, consistency, and respect. read more

DO NOT BUY HERE. Horrible experience. Blatant SCAMMERS! Ghost is their middle name. This dealership meets every single bad dealer stereotype. In summary, we agreed to an out the door price over the phone and when I got there the price was OVER $3000 MORE than what I mistakenly signed for. (I expected the addons, not the blatantly incorrect price.) NOT ONLY THAT, but when they say the vehicle is CPO, and the vehicle will come with 2 keys (on the paperwork!), they're lying right to your face. I have been trying to get this second key for months and have been ghosted over and over again. Good luck speaking with the GM because he won't care or respond either! Also, notice how they never reply to the bad reviews to make things right. They ignore you and the problem (you) will go away. The only way to get a solution is to go directly to Lithia corporate. Don't even bother dealing with the people in the store unless you're able to go there in person and bug them to get them to actually do something. read more

If I could I would give zero stars. The purchasing process is so weird. we kept telling the salesman we wanted a used van as we have a one year old and are tryin to get our first family vehicle. He kept sending us info for a new car or a lease even after we told them we weren't interested in the high monthly payments. They then proceeded to cut my trade in price in half. As a disabled veteran and a father I would not send my family or friends here. The lot was gross and smelled, very unclean and trash everywhere. Typical Miami car dealership... read more

Horrible communication. Finance manager Juan didn't seem to want to work to help his employee and potential client. My financer didn't communicate to gather more documentation or maybe ask if I had a co-signer to help. Nothing! Ran my credit twice here and I just wasted my time. read more

If I could give Largo Honda ZERO stars, I would. They send me over a quote. After driving two hours to get there, the salesperson informs me that the car is actually $5,000 more because I am not financing from Largo Honda. WTF. I told them to stick the car where the sun doesn't shine. Save your time and money and DO NOT BUY a car from Largo Honda. EVERY. My biggest mistake is not looking at Yelp first and reading the amount of 1 star reviews that they have. They are all well deserved. Total scumbags. All you have to do is look at the reviews from this year. ALL OF THEM said it was the worst experience. And NOT ONE response from the dealer. There was a time where Largo Honda was a great dealer. Goes to show what not living in Miami for 30 years does to a place. Quite simply, only come here is you want to get robbed or jerked around. read more

Extremely disappointed with the service at this Honda dealership. It is nearly impossible to speak with anyone over the phone to get a clear understanding of what's going on with your vehicle. Instead of having a conversation, they simply send you a list of recommended repairs or maintenance--without any explanation or the opportunity to ask questions. When I requested to speak with a manager to better understand the issues, I was abruptly hung up on. That level of customer service is completely unacceptable. I understand that the staff may be busy, but when you have someone's car and the concerns could be addressed in a quick five-minute conversation, refusing to communicate is not just inconvenient--it's unprofessional. If you're looking for transparency and respectful customer service, I would strongly recommend going elsewhere, like South Motors or Rick Case. read more

On Jan. 22, 2026, I drove my 2024 Passport Honda in for its first service at the dealership and was attended by a service advisor named Sherine Clarke. She is a truly a caring, patient, knowledgeable advisor of Honda vehicles! We are senior citizens and my husband has had many health issues. He had a business for 35 years and loved to do mechanics as a hobby. He had gotten a little confused on service details and Sherine was very patient on clearing his concerns. I truly appreciate that she understood and took the time to make him feel VIP. Thank you for having her as part of our new vehicle family! F Irma Gomez read more

Sharing this screenshot of a message I received from Largo Honda following my review. If you can avoid it having your car serviced here, then go elsewhere. There are plenty of more deserving local shops in the area. read more

Largo Honda - To further prove my point how this dealership does not deserve your business. - Auto Repair Near Me - Florida City, Florida

I came in for a car listed at $20,700, but once we sat down the price jumped to almost $28,000 with fake add-ons and hidden fees. The salesperson (Ismael) even admitted they advertise lower prices just to get people in the door, and they wouldn't honor the deal if we paid cash. Classic bait-and-switch. Be careful. read more

Horrible experience at this dealership. The manager is a heartless and rude woman that does not care about her customers. DO NOT bring your car here or do any business with these people. They are thieves and will not fix their mistakes. You'll end up with your car messed up and have to figure it out yourself. Save yourself and go somewhere else. read more

WORST EXPERIENCE. Do not purchase a vehicle from this dealership. I went in to purchase a pre-owned Ram 2024 truck on 7/19/25. They advertised the price as $72,490. I agreed to the price and advised plus $1,100 "Dealer Fee" plus Tax, Tag and Title. I advised that I had my own financing 60mo at 5.25%. The initial salesperson Joseph was nice but knew little after getting me to sit down and then brought in the "closer". Another man (bald, didn't get his name) "the closer" came and sat down and tried to add $1,900 to the vehicle for "VIN Etching and Lo-Jack" that their dealership "added". Mind you, the vehicle was on their lot 1 week. I also advised that I was looking at the same vehicle but new at a local dealer and they tried to add on the same package for $1,700 and they advised that "all of their trucks come with that Etching/Lo-Jack package". I told them to take off the "Etching/Lo-Jack package" as it was paid for by the initial owner of the truck and NOT installed by Largo Honda as they claimed. They finally took it off. They then said that tax on the $74,000 (after their "Dealer Fee" was $6,900. I advised that was off by over $2,500. He questioned why I thought that was the wrong amount and that their "computer" comes up with that amount. I pulled a calculator out and showed him that the sales tax should be $4,500. They then finally fixed this after some time. The final price of the vehicle "Out the Door" after Tax, Tag and Title was $78,300. I then signed the paper confirming the above. They then wanted to run my credit to see if they could beat the 5.25% I received for my own financing. I advised that I did not want to run another inquiry on my credit. They insisted that they could "beat" my pre-approved rate. They came back at 7.2% and said that if I wanted the vehicle at the agreed price of $78,300 "out the door" that I "HAD" to finance through their lender or the "deal was off". I then said this was beginning to look like a "bait and switch" and was unhappy. I asked what the "Cash" price was and he said "$3,000 more ($81,300) because they make money on the financing since the banks offer the dealership a lower rate (5%) and they offer a higher rate (7+%) and make 2%+ points off the "back end". Since I was planning to pay the vehicle off in 3 months I decided to move forward with the higher interest rate of 7.2% because the difference was about $40 on the monthly payment. ($120 over 3 mo.) Now I get to the "Finance Manager" Manny. He was a nice gentleman. He worked on the paperwork and said that they got me a 7.4% rate. I said that they offered me 7.2% on the showroom. He then said that I was able to get 7.09% (my credit score is an 830). He filled out all the paperwork and then took it to his "General Manager" Rolando Garcia to sign off. Rolando then said that they wanted me to finance another $1,200 for "Gap Insurance" or the "deal is off, take it or leave it". I was very upset but since I was paying the vehicle off in 3 mo. the extra $20/mo. was not a deal breaker though I was upset again by this tactic. After agreeing to the unnecessary "Gap Insurance" they were shoving down my throat and another contract being made up, Manny then took the contract to "General Manager" Rolando Garcia. He then came back with me having to finance $1,500 for "Lifetime Oil Changes". This was again a "Take it or leave it offer". I expressed that I was again very upset at these Bait and Switch tactics. Since I was paying the vehicle off in 3 mo. all these tactics added another $100 to the monthly payment. Since the initial price of the truck was good and the fact that I am paying the vehicle off in 3 mo., I made the decision to buy it despite the way I was treated. Manny the "Finance Manager" was apologetic for the "games that were being played" and the way I was treated. He seemed genuinely upset and actually embarrassed as stated as much. In short, RUN AWAY. Save yourself 4 hours of your life and the aggravation of being treated like this. WORST EXPERIENCE OF MY LIFE BUYING A VEHICLE. AWFUL. 1 STAR... WOULD NOT RECOMMEND!!! read more

This place must be under new management because they have gone down hill bad! Over my years of driving, I have gotten at least 5 cars from Florida City's Largo Honda. They used to be my go-to dealership for buying cars and getting a service done. But my experiences with them over the last year or two or so have been terrible. Don't expect to get any answers over the phone because while the operator may answer, when he or she transfers you to any of the departments, you will get no answer. You can call 100 times and leave voice messages and still will not get an answer or call back. They offer you a free multi point inspection with a service but then will charge you for it. The service advisors will bribe you to leave a great review for a free tank of gas so you can't even trust any of the good reviews customers have left. I also got my tints done here that supposedly came with a lifetime warranty. Well my tints are starting to bubble and guess what, they no longer do tinting services so I'm out of luck there! Not to mention they are highly overpriced. I'm just overall very unhappy with Largo Honda at this point and they will no longer get my business sadly. read more

Poor customer service. Arrived early, waited 30 minutes in the humidmity/mosquitoes until my service guy came out while two other customers pulled in and was taken care of. Language barrier, I didn't understand the lady trying to help me and she couldn't speak much English and I'm not Spanish. My husband called 4X in two days and left messages with my service person. Hasn't called back yet. I'm done. They don't care much about cust service! read more

I should have known something was up when the lady would not quote me a price for a simple job over the phone. I took my car in for routine maintenance I would normally do myself but wanted to check this place out. This was a mistake. I spent $200 on a service that should cost half that; parts were about $20 so labor was in the neighborhood of $160 for a 30-45 minute job. When I complained they said it was because the flu/cold season was extra bad 3 years ago so they need to charge people more now. While waiting one of the employees tried the old "your car is in demand let me buy it and put you into debt with a new one" routine. I'll never step foot in this place again. read more

A few days ago I went to Daleer and Henry attended me and it was a very good deal I really liked my car thank you

Gone are the days of the honest Largo Honda; now owned by Lithia. Over the years I have bought several cars here but the last car I purchased in Oct 2025 we were hit with hidden fees of more than $5K. The way it happened was shady....we agreed on a bottom line price but my daughter (who lives 5 hours from here) was putting the car in her name so she was sent the contract. I didn't find out they snuck in the $5K of charges (Gap insurance, lifetime oil changes, and a warranty) until I logged into my loan account weeks later when the 1st pmt was due. I felt scammed! I called & texted the finance guy @ Largo (Walein) several times but he did not reply. I called the manager Ishmael and he did not return my calls. When I read the contract it wasn't even obvious to me as the charges were not listed just the service being agreed to. Full advantage was taken of the situation. Since Largo was unresponsive, I reached out to Lithia corporate customer service and exchanged messages with Trina to no avail....she would tell me she was working on but didn't actually do anything to resolve the issue. It took me 3 months to get those bogus charges removed & I had to keep calling Lithia (541-395-6599). The story changed every time first it was 6 weeks of processing then 8 weeks, then 11 and all the time the bogus charges were incurring interest that I had to pay. Never again will I buy a car here or with any other Lithia dealer. Their loan arm is 'Driveway' and the right hand does not talk to the left. This is a shady business. Stay away if you want honesty & fairness. Sharks! read more

I was on vacation in Key Largo and had a transmission problem (2017 pilot- need I say more?). After calling several times Vicky took all my info and handed me over to James a service manager guy. He set me up for an appointment that day. While they didn't have a loner they did pay for an Uber to enterprise where I rented a car. My car needed a transmission flush. And a software update. Got it back the next day. All good so far. James was very nice. Gave me a number to contact him directly if I had concerns. I appreciated the fast professional service. It wasn't cheap but I didn't expect it to be. Hopefully I'll finish my vacation without anymore problems. Thanks read more

I would definitely recommend Largo Honda for anyone looking to purchase a vehicle from a Honda dealer in the South Florida area. This was my first car buying experience and their motto "No Sharks" is truly 100% accurate. During my car browsing stage, I went to numerous dealers (not just Honda) all over South Florida and this was the only one that made me feel right at home. Enrique "Henry" Baena is not only the best salesman that I've ever met but he makes you feel like part of the family. He was extremely patient and answered every question that I had ensuring that I was getting everything that I wanted and more. The vehicle that I wanted wasn't readily available but he made the waiting process pretty easy, letting me know what vehicles were currently in transit and keeping me informed on the status of the one that I ended up choosing. He also made sure that I was satisfied with the car once it came in. Julian from the Finance department also made the purchasing process easy and made sure to provide me with all the information that I needed. He was also extremely helpful and patient as well. Overall, I'm extremely excited and pleased with my new purchase and would definitely purchase a car from them again. Would highly recommend this amazing team to anyone! read more

I spent over $1500 in parts and labor for a 3-hr job that took 6, and the repairs left my rear window in considerably worse condition than when their mechanics found it. Their "courtesy" ride service left us stranded for over an hour. I'm done w Largo Honda, but only AFTER they repair the damage they've done! Their service rep was nice and bears no responsibility for the crappy service and long waits. But management needs a new job. read more

Tried to buy an expensive car (Land Rover Defender) from Driveway/Largo Honda and had an atrocious experience. We filled out all of the paperwork, sent in all of our documents, sent the deposit, and waited. That evening we noticed that the exact same car was listed at Largo Honda in Florida City for $5,000 less. The next day we asked our rep from Driveway about it, and he said he would call the dealership to find out why there was such a large price discrepancy. At the end of the day, Roberto Felipe (at the dealership) said another customer had already bought the vehicle so it was no longer available (which was a blatant lie, they simply did not want to honor the lower price). They were incompetent, poor communicators and dishonest. Do not buy anything from Driveway or Largo Honda. read more