We bought a Husqvarna tractor w/snow blower and mower about 5 years ago from Lark in TC. We had nothing but trouble from the start. Mostly the belt keeps fraying and breaking or coming off. We have spent probably hundreds of dollars on repairs with our local repair guy. This was not the quality we thought it would be. We will be looking for something else soon. Should have a few years ago. read more

Took twice as long as they quoted for tune up on lawn mower. Kept calling and checking and was brushed off and told they'd call me back. Finally after 4 weeks they called wanting payment with no apology, no reduction in price. Nothing. General manager Annete was very rude and told me I could take my business elsewhere. She gave me every excuse as to why it took so long but completely missed the point. IF ITS GOING TO TAKE LONGER COMMUNICATE THAT!!! Will not be back and will not recommend to anyone! I should have read the reviews to begin with! read more

Update to my earlier service issue with my chainsaw. Lark took over 3 weeks to "diagnose and fix" the issue with my saw. Paid $100 for repair (including up front required payment). 1st cut with the saw after Lark's "fix" and my problem reoccurred! Took the saw to Ebels! 15 min and $17 later my saw was fixed correctly and I have been using it without issue since. Problem...bad chain which Lark reinstalled and called it good! I am totally finished with Lark for either purchase of a new product or service of one of my other products. read more

I have been meaning to write this for some time, a friend's recent negative experience at Lark reinvigorated me to document my experience there. Bought a new riding lawn mower from Lark. Started having intermittent problems where apparently the unit would only run on one cylinder. Occurred within 10-20 minutes of operation and reoccurred twice during the next 10-11 hours of operation. I returned with it to Lark as the unit is "under warranty". I was informed I would be charged $30 dollars if they could not find a problem. I got into an argument over this as I was clearly sold a unit with a problem. The owner repeatedly explained that they had been in business a long time, and a car dealership would charge a customer under similar circumstances. She kept incriminated a possible dirty filter, if this was the reason then they sold it to be in this condition as the problem surfaced immediately. I reluctantly left the unit and the $30 dollar deposit. Further communication with Lark revealed that they could locate no problem but offered to perform scheduled maintenance on the unit ( oil and filter change). When asked the fee I was informed the fee would be less than $100 minus the deposit I already left. I authorized the service. Results, 1) Upon arrival- I was charged roughly $110. I believe this is called the bait and switch in the con world 2) The unit apparently was stored outside in the rain as water pouring off the under carriage when brought out. 3) The person attempting to load in on the trailer kept bottoming the deck out. This produced cosmetic damage, fortunately no structural damage. 4) Upon inspection at home I found the side panels had not been secured and would have been lost or run over by mower if used. 5) The fitting where oil is drained was loose and able to be spun with my fingers. Imagine what would have happened if this vibrated out. There is no more room to list the other issues I had. Beware. read more

Years ago (2009) I bought a very expensive snow blower here, and had a great experience. Recently went back to the shop for a riding mower, and wow, have things changed! First, if you are a woman, don't bother going here; they act like you don't exist. I was there looking at mowers for at least 10 minutes with no one else in the store and the salesman never even acknowledged my presence! When I asked for help it seemed like I was bothering him. He was SUPER grumpy! Must have been having a bad day or something. When I asked for some help, it seemed that because I didn't want to buy the most expensive thing they had, he figured I was a waste of his time and literally turned his back on me when a MAN walked in. I guess my money wasn't good enough. Also, what's with the profanity on the flag in front of their store? It doesn't make the business or the town of Cadillac look very good. Did not buy there, will not be stopping in again. And ladies, don't bother, they don't think much of us at Lark Lawn & Garden. read more

Very knowledgeable and friendly they usually have my parts in stock. Really good prices

Stopped in here to pick up a few items and the staff was very friendly and helpful as expected from all the small business I visit in Cadillac. They seem to stock several parts and equipment. read more