Excellent care and service. Very professional. Minimal wait time once you arrive. I'm done!!!!read more

Excellent! Staff is very friendly and welcoming. They always greet you by name. I have been going…read morehere for 4 years now.

Small person. Skilled but runs his office so his staff is in fear. Any questions on process,…read moretreatment, options are a threat. Began sending me all over Durham rather than treat me when my dental issues broke down. Seemed to enjoy telling me how bad my conditions were, "Just pull them all." May happen due to delays. Other dentists are helping.

Dr. Jeffrey West is an excellent dentist - the best of the best. My wife and I have been seeing him…read morefor years. In fact, we would drive miles & miles to go to his office. He is professional, precise and calm. We have always had a good experience and feel very confident that he will do whatever is needed to keep our teeth in great shape. Plus, he never pushes or upsells things that aren't necessary. Dr. West, Anita and the rest of the staff are friendly and work well as a team, too. His office and his equipment are new & modern and super clean. Definitely, always a 5-star experience!

Personable, efficient front office. Dental Hygiene staff…read moreproficient, and highly experienced(combined 60 plus years practicing). Office utilizes up to date technology and is patient friendly.

Dr. Taylor is an outstanding doctor, steady prbeyond compare accuracy good temperament a good…read moreexperience team convenient location I would highly recommend him if you need help with dentistry he is doing an doing implant for me and it's amazing how precise he is. Thank heavens! Highly recommend.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues

i have been going to Dr. Cataldo for many years. He is terrific and his staff is amazing, friendly…read moreand very efficient and thorough. Highly recommend!

Dr. Jason Cataldo resolved some very serious dental issues I encountered. I had a broken and…read moreinfected molar; this was a huge tooth, the biggest tooth in my mouth and it fought hard to stay rooted. I was in very rough shape and Dr. Cataldo got me in immediately and provided immediate relief. Jason meticulously removed this worn out molar piece by piece and inserted an implant for a new tooth. I just had the new tooth attached to the post and I am overwhelmed how much better my mouth and overall health have improved. Eating is again a joy, the new molar is beautiful and my mouth is perfectly balanced. And my personal appearance is greatly improved! Thank you Jason!!!

When we moved to Mebane we had to choose another provider. Dr. Saib has a great bedside manner and…read moreawesome staff. He executed some restoration work for my husband and did an excellent job. There was a problem related to the bridge failing and Dr. Saib fixed it immediately. He was very reasonable priced, roughly 20% less than a dentist in Cary, and half the cost of a dentist practice that specializes in implants.

Since nobody really uses Yelp to check dentists, I'll keep this short…read more I hate going to the dentist, but I don't mind going to Dr. Saib. He really makes you feel like family and his staff is super friendly and social. You never feel like you're just another patient. I'm about as picky as it gets with dentists, this guy is genuinely fantastic.

I do not recommend this dentist office. You can find better care and better staff elsewhere. Not a…read moregreat experience here. When I left them a similar review on Google, they actually claimed that I was never a patient there even though I had been to their office several times. The fact that they falsify and claim I wasn't a patient to have my review removed from Google should tell you everything you need to know about this practice.

05-16-2025 Dear Dr. Garrett and Dr. Vera,…read moreThank you so much for the individual and attentive care you have provided me for my extreme oral condition created by my radiation treatment for throat cancer. It has been quite the journey over the last year or so. It was rewarding today to leave with a full mouth of working teeth. Wow, eight years and I can eat a steak again! I want to emphasize the exceptional dental care provided by Dr. Garrett and Dr. Vera at "Carolina Bright Smiles". Over the course of my treatment, I have undergone several extreme dental procedures, and I am thoroughly impressed with the expertise and dedication exhibited by both doctors and their staff. Ebily, Grace, Christy, Kristy, Brittany and every other individual I have encountered at this practice. Dr. Garrett and Dr. Vera have demonstrated a high level of proficiency in handling complex dental issues. Their meticulous approach to diagnosis and treatment planning has ensured that I received the best possible care. The advanced techniques and state-of-the-art equipment used in their practice have significantly contributed to the successful outcomes of my procedures. Throughout my treatment, Dr. Garrett and Dr. Vera have shown exceptional professionalism and compassion. They have taken the time to explain each step of the process, addressing any concerns I always had and ensuring my comfort. Their commitment to patient care and perfection is truly commendable. I am grateful for the outstanding dental care provided by Dr. Garrett and Dr. Vera. Their expertise in extreme dental procedures has made a significant difference in my oral health, my overall life, my ability to speak and chew and I highly recommend their services to anyone in need of specialized dental care. Thank you for your attention to this review. I encourage you to reach out to me to discuss my condition, the path we took and the outstanding results. Sincerely, Kristopher Kuehn Executive Director Huyck-Kuehn Scholarship Fund 11coach22@gmail.com Feel free to contact me to discuss the Excellence of this practice.

COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.