We have set up an appointment in August for mid September as this was new construction and we were…read morenot moving in until then. This job has been delayed time and time again. Several excuses.. power wasn't marked, behind due to Derecho and now its Covid's fault. The poles were set last Saturday and we were told 3-5 days from then they would hang the fence and build gates in the mean time. Today, after texting back to Mike asking when he will be here, as it is day 5, we were told it will be next week. I would not suggest EVER using this company.

The company is competitive, honest, courteous, and they follow through with their word. We were…read moreimpressed with the communication, updates, and honesty of the company. They did a great job and were very courteous throughout the entire process. Thank you!

Josh did a great job at a great price. He listened to my requirements and went above expectations…read moreto complete the work in the specified time frame. I definitely recommend him for your home improvement projects.

From the owner: Better Built Home Solutions is the premier choice for exterior renovations in Des Moines, Iowa…read more Specializing in deck and fence installations, our team of skilled carpenters is dedicated to delivering exceptional craftsmanship and customer satisfaction. We pride ourselves on understanding your unique vision and offering expert advice to bring your outdoor living space to life. With a keen attention to detail and a commitment to quality, we ensure every project is completed to the highest standard. Trust Better Built Home Solutions for reliable, top-quality exterior renovations that you’ll enjoy for years to come.

DO NOT USE THIS COMPANY!…read more We were treated with pure disregard and disrespect after they installed a fence on an adjacent property that encroaches our property. The result is shotty and cobbled-together! The fence wraps around a tree that crosses the property line-- they did NOT think to re-consider post placement and when challenged said the solution to meet building code was to "cut" a portion of the new fence off of our property. We've arrived at another solution far from reasonable, but have NEVER dealt with such uncaring people and poor workmanship! The Office Manager was extremely RUDE...total disregard!

Exceptional from estimate to installation. Great company! We're very pleased and highly recommend.read more

Did half the job, only showed up when I texted him asking when he would be by, once when he did…read moreshow up he brought the wrong materials. Promised to finish the job within a week, its been over a month and he no longer returns communications. I paid half up front and gave him additional funds (stupidly) after that point. I now have to go to small claims court to get it back. Do not do business with this 'company'

They took great pride in the work and the fence looks amazing! Great pricing. Didn't take them long…read moreat all to get the job completed. Russell took time and answered all my questions. Would definitely recommend them! Thank you!

I solicited bids from multiple contractors that returned prices all over the field. The biggest…read morecauses of variation were the quality of the material offered and the proposed method of construction. All wood regardless of use comes in various grades. Travis' mill of choice supplies what is called a "No. 1 picket" which is not void of knots, but for the most part they are smaller tight knots. Many contractors offer a "No. 2 and Better" which allows for more and larger knots, more through-cracking, warping, some soft rot, and other types of defects. I recommend you search online for images of the grading. You are going to pay more for the quality, but if you want fewer defects you are going to have to be willing to pay the premium. Travis also uses a metal post. This creates an impressive final look as the 2x4 rails are in line with the posts rather than screwed to the face of the traditional 4x4 which results in a bulky unrefined appearance. The metal post will most likely still be sound enough to replace the wood in the future as the post comes with an impressive warranty. It is even attractive from the "bad-side" which is a plus given most zoning requires the post and rails to be visible on the Owner's side. I offer a few words of caution when searching for a fencing contractor... 1) Most contractors use 4x4s, but many simply pack dirt and/or crushed rock in the hole or pour in dry concrete mix and wait for Mother Nature to add enough moisture; they do this because wet-setting requires time for the concrete to cure whereas putting them in dry allows them to blast through the project. These will move all over in the wind and with frost-heave. There isn't necessarily anything wrong with a wet-set wood post but it will not give you the finished appearance of the metal post. 2) The metal post is not unique to Bos Fencing, but do not be fooled into the promise of a long-lasting installation by a contractor simply because they use them. Some drive them in the ground 2-3ft instead of wet-setting them in concrete as Bos Fencing does. Think about it...a metal post driven in the ground 2-3ft with a 6ft "sail" racking in the wind is not going to be as stable as a metal post set in 100-150 pounds of concrete at the bottom of a 3ft hole. It's going to be a mess in a few years under harsh environmental conditions. I cannot yet speak to the longevity of the construction, but I can say the final appearance is of a high quality. Following the demolition of 385ft of deteriorated privacy fence his crew made the yard look like they were never here. Travis listened to my concerns and followed up when he said he would; that alone is better service than I received while soliciting bids from multiple contractors. I would recommend you entertain hiring Bos Fencing for your project. And, should you be happy as well, I recommend you drop a review for him as selecting a contractor for any service is a tough decision when you are often spending thousands of dollars.

Travis and his team do phenomenal work. You can tell they take every customer seriously and want to…read morehelp them with their fencing needs!

As some of you read before that I was scammed by Russell Beck owner of family fence llc. He took…read more$850 and never showed up to do the work. He asked me to remove the post and he would have me the money before this week. Well so much for me being nice because he has just ignored me and I have never seen a penny back. I never thought of checking BBB as this is a habit if scamming people. I will be contacting the police if I do not have the money by tomorrow. Please get the word out so he never has the option of scamming another person.

The service was good. Had a problem but was quick to fix it. felt like I the price was fair.read more

They actually made an appointment then didn't show for their own scheduled appointment. They owner…read morecalled and text. I tried working with him and was a complete no call no show on their second scheduled appointment.

From the owner: With over 20 plus years of property preservation and custom lawn an landscaping design accompanied…read morewith fence sales and installation we can help with all of your property needs