I've been a State Farm customer for more than forty years and have dealt with numerous agents…read more Shane is my favorite! When we moved to Clear Lake I requested Shane as my agent based on their convenient location. I am so glad that I did. I've never visited my agent's office as often as I do Shane's and that's because of the convenience (right next door to the UPS store!) and the friendly people. Julann is a treasure, always willing to drop whatever she is doing and help me with whatever issue has me popping in unannounced. She never makes me feel like I am an interruption, and she goes out of her way to be helpful. When my homeowner's rates skyrocketed (like everyone else's) she helped me reevaluate my policy and deductibles and get the rate down to something more affordable. I did shop for several additional quotes and am satisfied that State Farm's rates remain competitive with the market. I recently suffered a small amount of damage to my car. Julann took the time to help me review all four of the repair estimates I received. She guided me through every step of the claim process, and when there was a mix up with the rental car agency, she had it corrected within minutes! A satisfyied customer for over forty years, I highly recommed State Farm and Shane is the best agent ever!

I was with this agency for around two years and based on other negative reviews, it seems others…read morehave had a similar experience. I had no issue until my Mother passed away and my policy lapsed. Upon attempting to renew, I was met with coldness and "you'll need to pay the policy in full!!" Upon calling Progressive directly I was given a much cheaper rate and payment terms rather than hearing "well, with your payment record, this is all we can offer!" Which is what I heard from the HIG agent. Note to self, deal directly with the company and skip the agents! They are obviously narcissistic and enjoy feeding their own egos. Also, moved my homeowner's to State Farm with a cheaper rate as well! Way to treat your past customers well! Consider looking elsewhere for insurance needs as this company just doesn't actually care about keeping or earning your business!

Worst customer service ever! If i could give it negative stars I would! Harassment coming from the…read moreowner himself! Do not go here!!!! You will thank me later!!! The girls in the office are actually quite friendly but after the horrible experience I received from Billy Henrich I do not wish to ever do business with them. I tried canceling my policy THREE times both on the phone and through email not once did they state to call the carrier or send in documents or anything! He asked what carrier I was moving to and he said "good luck". Then they charged my account over $500 when I called him about it he didn't take my call instead emailed me that I should of sent in documents (again never told me about this) I finally got fed up and called carrier directly and they processed the cancellation with no hesitation. He proceeded to email me lies about the calls we had, saying I got "heated" a couple weeks ago when I had actually just called to ask what the renewal price would be and to tell them I didn't wish to move forward. never have I been disrespectful to them in any way. So many LIES! I am so disappointed in this whole ordeal, specially cause it was directly with the owner, he's so unprofessional needs to get off his high horse.

Been with Kyle for 10+ years and we pay every 6 months but this past month we had 2 family members…read morepass away. My bill was due and no one picked up the phone and called me ! The policy was cancelled and then reinstated but come on pick up the phone and just check in before terminating a long standing customer. VERY POOR

We were switched to this agent because my other agent retired! When we tried to discuss our car…read morepolicy with Carlie she was rude and disrespectful. Then when we tried to get in touch with Kyle we were given the run around by Amanda! I have been with State Farm 50 years and have never been treated like this!

I was looking for a new insurance provider since Progressive was not giving me good service. I…read morestopped by this office since it is near where I live and Jorge was very helpful. Chris was very personable as well and it feels like a family environment. I'm happy I made the switch today.

When it comes to insurance, most of us don't fully understand it so we try to avoid it. None of us…read morewant to get sold something we don't need. Insurance is one of those things that none of us like to pay for but are thankful we have it when we need it. Chris Tulloch can meet your insurance needs. He can take care of your homeowners, auto, life, umbrella, etc. The bottom line is he can write everything you need but won't write anything you don't want. After speaking with him, I knew I wasn't going to get "sold" something. If you are in the market for insurance or you are simply shopping your insurance rates, you should call him. Let him prove to you that he can earn your business. After all, it doesn't cost anything to have the discussion.

started off good then when it come down to it, it was just a horrible experience. wanted to use…read moresomeone because I didn't want to mess up business taxes. Marilyn ended up putting the wrong company and ein number as my business. then refused to admit she was wrong. later decided they would fix it. once my taxes came in and she got her payment, I "get advised" to use someone else to file the amendment. do not recommend. maybe the other woman pays more attention to detail

These people are the Best in the area! Credit repair, trade Lines, corporations and service with a…read moresmile.

Extremely unprofessional, shady business practices (unethical), poor communication. Was not…read moreinformed by my landlord in any capacity that this organization (person) now represented the property I am a resident of. Starting getting emails out of the blue from this person sent at nearly 11pm at night from a free online email account (scam/fraud/worse?). Contacted my landlord numerous times, wasn't informed for months this person represented my property. After getting confirmation, and after having my rent raised 30% without any rationale or reasoning given. I asked to have a lease renewal sent over, which I filled out and mailed back within 48 hours. Paid the next month's rent, wasn't notified at all of any issues or problems until a month later was informed by another 3rd party that my lease renewal wouldn't be accepted because of a lack of communication?!? Which is precisely the problem I've had with Denise Michelle Investments -- clearly hypocritical. Also tried to double bill me for a previous months rent even though it was paid in full, trying to nickle and dime tenants isn't what I deem an ethical business practice.. Were I you, I would not rent from this person, nor have them represent your property.. Wholly unprofessional, borderline dishonest, shady practices, no BBB accreditation, communication skills are sorely lacking. Clearly not a professional, advertises on craigslist just like scam artists, has a shady online degree education wise, correspondence is of the quality I'd expect from a high school student chock full of misspellings and poor grammar, coupled with the fact they are too cheap to even have a professional email address. What professional emails you from gmail at 11pm at night?!? And even gmail filters their emails as spam! I'd also be wary of the clearly paid for reviews by people who only have 1 review to their name versus my hundreds of legitimate reviews -- someone is direly trying to pad their review scores on yelp -- again very unprofessional/dishonest..

Denise was excellent to work with when I was looking for my first apartment in Houston. The…read moreapartment she showed me was spacious, lovely, and very reasonably priced for being so close to downtown. Denise completed my credit and background checks within hours of the apartment viewing and had the lease ready on the same day. She brought a level of professionalism to the whole process that I haven't seen from many realtors working with low to mid priced apartments. I would highly recommend Denise to anyone looking for an apartment in Houston.

Daniella was an amazing agent. She was able to get me a really good quote. I even search other…read morelocation and they told me Daniella quote was really good

Natasha is awesome. From first contact to signing she answered all my questions and provided a…read morequote that fit my needs. If you're in need of Insurance contact Aaron German's office and ask for Natasha. She's a real life Jake .

The application process all the way to closing was an easy process thanks to Tameetria McGee. She…read moreis the BEST company representative you will ever work with. She has such a positive and enthusiastic attitude, and is very helpful through every step of the process. So far, I'm very satisfied with Zeus for my flip funding needs. I have yet to go through the drawing process, but so far, SO GREAT!

Jonathan and Agusto are very knowledgeable. This is a phenomenal company. They offer great products…read moreand services.