I live in one of the properties (Villa Serena Apartments) in Phx, AZ. I have been here for 3 years…read moreand Juniper Investments runs the properties like a slum lord. I am shocked no one has sued them yet. I am only here to help my kids get through college and then I am moving, but I have never experienced a company like this. They hire very unscrupulous managers, and useless maintenance. It takes on average 8 months just to get one work order done. I was left without power to my unit (no stove, no A/C ) for about 4 months, this is of course illegal but I have put up with it so I did not have to spend money to move, because any money I spend right now takes away from my children in college right now. I just want to finish my lease and get out of here, now that my kids are almost graduated. I feel sorry for the people who have little to no money and they have no choice but to live in any property run by these slum lords (Juniper Investment Group). Shame on them for all that they do to their low income tenants in class C properties.

I like the new brick and mortar branch. It is much more spacious and lots of reserved parking in…read morefront of the storefront which is great since Fidelity shares the parking lot with Seasons 52. Service was excellent as I finally consolidated all my retirement accounts from previous employers. It is definitely a check off the to do list. I feel very accomplished for getting something I have been procrastinating done.

We rate these businesses mentioned in this post as ZERO…read more When customers join Fidelity, Fidelity investments tell you and explain how you are going to make and get all kinds of money when you get of age and draw the money. So you invest 40 to 50 years believing you will have all this money when you get in age to draw and fidelity has been treating you so nicely for all those years you feel well protected. When the time comes for you to draw your investments, then you find out Fidelity are 110% + fraud and don't want to easily release your own money to you. Fidelity will keep your money when you get in age to draw your money. Fidelity has all sorts of tactics to keep customers. First fidelity tells you about all the taxes you have to pay by taking your money, then fidelity starts protecting you from your own money by not releasing the money to you or your beneficiaries. Fidelity starts creating new rules etc., because you want your money. Here's what they did to my wife and I. In 2018 my wife was at the age to draw the money. Fidelity refused to give the money by saying their computer systems were down and fidelity refused to contact us by email in writing. Call them on the phone for a year + and all they did was question us over and over about our information, while refusing to give us supervisors, or people in charge including any information. What Fidelity did was continue trying to sell us other plans, then started mistreating us as a senior citizen. Fidelity said we should not take our money because we should buy medical plans etc., or help from others to function because requesting our money from fidelity is not smart and fidelity refuses to talk with beneficiaries. Fidelity continues to scam us senior citizen customers until we die, and then Fidelity keeps our money and starts working against the beneficiaries in every way. Therefore, we will never get our money from fidelity and the local police, Texas Attorney General does nothing to Fidelity. AG takes your complaint and files it and that is all the AG office does, filed with the Texas Department of Insurance, they take your complaint but does everything not to help you. Interviewed private Attorneys and they say it's going to be a long fight to get your own invested money back from fidelity and it's going to have a huffty price for Attorney fees that can't be estimated until the case is ongoing. $5000 to $20,000.00 to start a case is ball park figures. Went to BBB and fidelity refused to answer BBB . Fidelity took over BBB and BBB rated them as answered the complaint when in reality Fidelity failed to Resolve the issues or even answer the questions, as we gave them all of our processing information multiple times. At this point Fidelity just keeps our money and makes money with it, while we get no money. Never invest money with investment companies because they will keep all your money when it's time for you to draw it. BBB refused to list our complaint with Fidelity as UNRESOLVED. BBB is not good when it comes to issues they don't want to do. BBB will tell you the business is not accredited and they can't make a business gives a response. But BBB is misrating fidelity to the public by not rating the issue correctly because fidelity did not answer. The complaint against fidelity is UNRESOLVED because fidelity still has our money and BBB should list it as UNRESOLVED. Don't invest with these companies because once you get old, they will scam old people and no one will help and the stress they put on old people is meant to cause medical problems so they keep your money and you die hurting from their scam etc. It's your choice. If we had a chance to redo it we would never invest with any investment company because it's a scam etc.