Nothing awful. This tow company won't tow to the Kia dealership, and gave me a bad recommendation…read morefor a shop when my vehicle was inoperable. The price was disturbing, and I wonder if it was because I am a single woman. I trust this LLC to do their job properly, and if AAA sends it I wouldn't worry, but I don't recommend them personally.

Great service! Quickly came to the rescue. George knows what he's doing, and does it with a great…read morepersonality. Brought my crippled car to my driveway, and asked "where would you like it"?... and proceeded to jockey it in, and around the corner to my rear-loading garage. AND THEN had the nerve to charge me only a fair price. And this was On Sunday. Father's Day Sunday.

Review from one of my friends who used this service tonight!…read more Flat tire. Couldn't find tire key for last lug nut. Called this phone number. Was told he may not be able to fix it without key but would come out and try anyway. Jayson was there in exactly 45 min like he said he would be. Used a power tool to get the tire off. 20 min later, my friend was headed home on a spare! Jayson took the tire to fix it and will drop it off at work tomorrow ready to roll again. Jayson was excellent and knowledgeable! Highly recommend!

Excellent roadside assistance. I left my keys on the driver's seat and locked the door and I was…read moreall the way in Cape Charles, VA. We had a quick response, even though USAA's system was down and the proper paperwork was not complete. Friendly, reliable, and willing to go the extra mile, literally. Highly recommended.

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

My car had a flat tire on my way to work on a Sunday morning, I called SB Towing after being…read morerejected by 3 other companies to give him my location and he was there within 30 min. He drove me to a tire shop that was closed and he offered to drive me to another location with no additional cost. He was very friendly and very helpful. Military and Veteran friendly as well. Will be calling him again if I ever need it.

Excellent service and very personable crew! Don't hesitate to reach out to them for your towing…read moreneeds!

Never ,again this company the towing truck driver is dishonest, he carelessly towed my car…read moreknowing the I'm not present when pick' n - up my car finally he ( driver ) drop off my car to where destination ,was but he shows up an attitude, being hurry up to leave with anger, but after he left the rear bumper has a two holes, that I never seen before ,please help to prosecute him ( tow truck driver ) as well as the company that he was working with ) i need justice ,to make this guy top pay what was his done, he took a chance to commit wrong doing job because im a foreign guy and he can get out with it ,Please I need help make him pay what he done.

Sept 18, 2024 Ervin Burke Towing Owner & Tow Truck Operator FAILED to safely secure my car to his…read moretow truck - resulting in the dangerous release of my car in traffic - IN MID TOW. Ervin Burke failed to secure my car, pulled my car in 4th gear, with the emergency brake set. Ervin Burke recklessly or negligently created an accident causing damages to my car EXTERNAL AND INTERNAL at the time of accident when I was pointing out each area of damage he shared he has an auto shop and offered to repair ALL DAMAGES he caused. I HAVE NOT RECEIVED ANY COMMUNICATION TO SETTLE THE DAMAGES

I had a tire on my car that consistently lost air pressure. I took my car there and within 30-45…read moreminutes it was repaired and I have not had a problem since. (This was 2-3 months ago.)

My Ford Explorer is running like new!!! All my passengers can feel the difference!! They were…read morefast and friendly!

Broke down on I64...initially thought it was a jump situation but actually turned into Tow. Tim…read morecontacted me as well as the AAA texts I received. He got us off the busy interstate and had the car on the flatbed in record time. Very professional and personable. Ride was pleasant...truck was immaculate and ac worked great. 10/10 would recommend

Dishonest. They take AAA flatbed order, required for BMWs. Show up with a tow truck and try to talk…read moreyou into letting them tow - knowing full well they could damage the car. [FYI - their flatbed is in Newport News.] Right. Neither they nor AAA would pay for that damage done by towing. THEN, they leave the AAA order open as if they are responding and leave you standing in a dangerous place until you figure it out and call AAA. Minimum of two hours lost. We've complained about this process several times. We don't understand why AAA keeps damaging their reputation by letting these liars stay on their service provider list.

These people are scam artists. They sit and wait, will tow your car after they watch you park and…read morerun to deliver something at somebody door, hook your car at the speed of light and then drive 50 mph in a 25mph neighborhood to get away. and then tell you pickup is at 10 am, then not show up until 12 pm to let you get your car. Nick was the driver. This was a while ago, I had posted on another social media about the incident and he somehow found it and threatened me about "he just got out of jail", which he also did in person when we caught up to him at the light and pleaded for our car back. Hopefully they've fired him by now, but regardless terrible company to knowingly employ a person that acts like this.

Probably the worst feeling in the world is breaking down on the interstate. Fortunately, I was able…read moreto make it to the end of the offramp before the jeep shut down completely. Called several services in the area that never answered their phone. Ricky's did, and they were very professional. Towed my car back to my home and helped put my mind at ease that he knew what he was doing. I highly recommend their service and if I ever find myself needing a tow in the future, they're top of my list!