I lost my keys to the rental car and Busch Gardens and the rental car company sent us this great…read moretowing company to collect the car. We had to a rental car location by 6 o'clock and time was running low. It was almost 5:30 and our driver didn't think an Uber would get there in time for us. He was kind enough to drop us off and wait with us while we got a new car. He was friendly with a great sense of humor and made a frustrating and annoying situation so much better. I highly recommend this company

Jonah went above and beyond for us when my wife locked her key in the car. On a time crunch, he…read morestopped what he was doing to get her back on the road as she was traveling. We truly need more of these guys around!!! His value is more than reasonable, I feel like he is just working to keep our community together! Will be saving their contact to share! Highly Recommended!!!

Best experience! It was around 0330 and I was on my way to Winchester when I got a nail in my tire…read moreafter going through the HRBT. I felt like I had exhausted all my options. After and hr or so, I called MULTIPLE "24/7" towing/roadside assistance companies and I either got no answer or straight to voicemail. I was so frustrated and thought that'd I'd have to wait so long to find any other help. When I found this company, I called Elwood. He was very nice and helpful. Even though I was nearly an hour from him, he was still eager to help. He constantly communicated his ETA with me, which was very nice as far as reassurance. He was quick to change my tire to a spare! He charged a fair price even with him coming to a further distance. He definitely goes above and beyond for his customers. I'll continue to recommend him and his services because I know for a fact that he probably the most reliable service that you're gonna get in the area!

Thoughtful, considerate and willing to help even after I failed to respond to his message. Elwood…read morefrom Rescue Rats went above and beyond to make sure we were safe and taken care of.

Ray was so sweet and easy to work with. Came in the middle of the night no questions asked…read more Definitely will be using him for all my towing needs.

From the owner: We started our company with one mission-providing exceptional roadside services that put our…read morecustomers first. Nowadays, towing companies can be hit or miss about service guarantees. With our knowledgeable staff and highly trained drivers, we can handle personal and commercial vehicle issues alike. Where other towing teams have failed, we've learned from their mistakes, applying the best practices, tools, and techniques to keep you safer on the road.

On time and careful with my classic car. Understood where to connect the tow chains. Mark was…read morehelpful

Mark's Auto & Welding Service is our go to for any towing and welding needs. They are fair on their…read moreprices and provide quality towing and welding services. They also specialize in Heavy Towing as well..

Great company company, courteous and friendly staff. I would highly recommend them. They are…read morereliable and they care about their clients.

From the owner: We offer 24 hour emergency service for accidents or crashes.off road recovery as well.read more

Awesome job. Very professional. Great value. They went above and beyond to get me back on the road.read more

Perfect. Best price, excellent, quick communication, true to his word and did what he said he…read morewould do. Showed up on time, delivered + drove the car in, went the extra mile and even tried to fix a glitch in the door (old item that needs repair). Just wish he built decks, remodeled kitchens, installed plumbing and worked on electric - I'd hire him, lol. Great work ethic.

it made me add a star but honestly the rating would be zero stars…read more Very unprofessional owners since the old man passed .... My car went in on an insurance accident claim they charged over $3500 and left the the damage to my wheels,jackshaft,etc. not fixed ....they rigged my rims to where it appeared fixed and completely switched everything around to hide it.... accident was on left front tire and they somehow spray painted my brake on right side ...... had to have another shop fix everything all over again due to their rigged up mess..... DO NOT GIVE THEM A CHANCE TO HANDLE YOUR CAR THE SAME WAY !!!! Mechanical things that they "missed" could have caused an accident a could had killed me and my kids ..... owners are rude and honestly need to take a long look in the mirror your attitude is above and beyond your looks so please pipe it down to a negative five ..... period

High winds forced car door backwards days ago. The car door has a loud, screeching sound whenever I…read moreopen that door. I went to Gunn's Body shop here in Gloucester to see how much they would charge to fix door. A nice guy Keith greeted me inside business. I told him my issue and he immediately went to car inspected door frame and a quick pull on car frame near door and resolved it. Opened door several times to check for sound, no issue at all. I knew that would be a costly fix. Didn't cost me a penny. Thank you Keith for your time and concern.

Outstanding service. Needed a Dodge Charger towed. They dispatched a driver very quickly. Butch was…read morevery knowledgable, patient, and got the job done quickly while maintaining a high safety standard. The price of the tow was said upfront and was fair. I would do business with Spartan and Butch again and would confidently recommend them. Thank you Butch and team!

Guy seeemed very nice and helpful at first , took longer than usual because" a really bad break up…read more"and his girlfriend messed up all his paperwork and bank account info ,...ok cool ,i should've known right there to go with someone else , finally my payment went thru , because it was "such a pain in the ass to tow the way he was supposed to tow a bmw .he did the lazy way which was hook up to aftermarket tow hitch ( which I didn't even. Know becuase I bought with vehicle. But as a towing company they knew and still attached to it ,which in return sent my car flying to hit a curb and off into bushes .first thing out his mouth was that wasn't my fault ,and continued to take the blame off himself saying he can't take a hit with insurance. Then didn't wanna give me insurance information,had to take a pic of his registration .

On the morning of December 31, I discovered that I had a bit of a problem and needed help. I had a…read moredead battery; in fact, it was so dead that I couldn't even unlock the doors with my key fob. To make matters worse, I had backed into my parking space, so towing would be quite difficult too. I don't know what I would've done had Colonial Towing not helped out. The gentleman who helped me absolutely refused to give up until he had unlocked the car and jump-started the car for me. I hate that I can't remember the man's name at the moment, but nonetheless, I wanted to sing his praises and compliment Colonial Towing for employing such a pleasant, helpful, knowledgeable staff. All the best, Floyd R.

Wow, so fast, friendly, and efficient! We called for a tow after a nightmarish experience with a…read moredifferent towing company who never showed up. Colonial Towing answered the phone immediately, sent out a truck right away, and the driver handled everything SO quickly and professionally. It could not have gone smoother. Thank you so much!

Broke down on I64...initially thought it was a jump situation but actually turned into Tow. Tim…read morecontacted me as well as the AAA texts I received. He got us off the busy interstate and had the car on the flatbed in record time. Very professional and personable. Ride was pleasant...truck was immaculate and ac worked great. 10/10 would recommend

Dishonest. They take AAA flatbed order, required for BMWs. Show up with a tow truck and try to talk…read moreyou into letting them tow - knowing full well they could damage the car. [FYI - their flatbed is in Newport News.] Right. Neither they nor AAA would pay for that damage done by towing. THEN, they leave the AAA order open as if they are responding and leave you standing in a dangerous place until you figure it out and call AAA. Minimum of two hours lost. We've complained about this process several times. We don't understand why AAA keeps damaging their reputation by letting these liars stay on their service provider list.