Wife called for assistance while she was out of town on business and got met with being hung up on…read moreafter "call someone from your area you west virginia stupid bitch" was yelled at her. Just because she had bad reception and asked them to repeat themselves. Real class act these people are.

I've used Chandler Towing twice now and they have been excellent. Nate has always texted me on how…read morefar out he was from my location and he is always professional, pleasant to deal with and honest. Prices have been fair and they do what they say they will do.

Unfortunately, I did not get the name of the person who towed my car, but they called 10 minutes…read moreout to let me know they were on their way. I got a quote through messages through Google maps, and they were by far cheaper than the other 3 quotes. I had my car towed from Virginia Beach to Chesapeake. They were prompt, friendly, and all around an awesome company for something stressful, like finding a towing company at the last second. 5 out of 5 stars for sure. Hope I don't need them anytime soon, but I'm definitely going to use them from here on out.

The charging system on the Lexus broke down while I was driving home. Managed to get it to a…read more7-Eleven parking lot and started the process of locating a towing service for early the next morning. I contacted SEVERAL different vendors and found the early morning hour (service visit set for 7:20) eliminated most vendors. I had set on a single vendor who expressed reluctance at the early time then agreed at a HEALTHY price until I got a response from Patriots Towing and Recovery. As I was working through Yelp, initially it was through email. Question went back and forth as information was provided. Then the quote came in. It's as SIGNIFICANTLY lower than the one I was previously quoted and included a Military Discount, something I hadn't expected and they had informed me of without me having to ask. The price difference was so large that I had to send one more email verifying it's accuracy. They verified and set the appointment. The next morning I received a phone call of Patriots Towing and Recovery informing they were making their way the automobile. I met the towing technician, Jimmy. Very professional and friendly. He quickly got the car lifted and set up for towing. The trip to the dealership and the drop off went smoothly. Jimmy then quoted me the same price I was quoted online, explained the Military Discount deduction, and paid, by card (was a Credit Card service fee that was reasonable). He then sincerely thanked me for my service as he shook my hand. Patriots Towing and Recovery has truly earned my respect and I will very happily endorse them to any who need towing and recovery services. Great Service, Schedule Flexibility, and Professionalism. And a bit of American Pride. Cannot express how appreciative I am for the service. Michael L Shavers

Fast response to request at 3:00!? Was to my location quicky and got me towed to a tire shop…read more Excellent customer servicr and i highly r3commend.

I am so sorry that I didn't remember my technicians name but if he sees this he'll know on this…read moredate I was his 8th tire replacement lol he replaced it fast and educated me on what was wrong, aka need an alignment and new tire. I do have AAA so I didn't pay but if anyone needs them they do good quality work!

the value for this place is worth it! the tow truck that came out and was knowledgeable about cars…read moreand gave me advice

Had a situation arise and needed a sport car towed ASAP. Other companies where saying the car…read moreneeded a "wheel lift dolly" this person was able to do it with no damage for a reasonable price. His customer service is great to, answered on the second ring. And got to Hampton in 15mins!

Terrible Predatory practices. Very unprofessional- used very racial slurs- held a car hostage to…read morechange the price on the tow. Gotcha hooked... he gonna getcha alright...

Surge said he would be at our location around 30 minutes, 25 minutes later he and his son are…read morechanging the tire on my RV. They were extremely professional without being stuffy, safety conscious and just a downright pleasure to talk too. After being stood up by another service, for three and a half hours, it was a great feeling to find someone that shown concern for another's predicament. I HIGHLY recommend his service! And my sincere thanks to a fellow veteran and great guy.

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

Hampton Roads Towing to the rescue! I requested a tow through my insurance Roadside Assistance…read moreprogram. They arrived in half an hour. The driver, Adrian, was polite and worked quickly. Turns out he's also the owner of the company. But we had a good conversation on the road. He helped me out by offloading my Jeep right onto my vehicle ramps so it was set for me to get right to work. I will definitely use these guys next time I need a tow. I highly recommend this company to anyone in the Virginia Beach area.

So so unprofessional the way you acted and responded today to a horn you take pride in what you…read moredon't take pride in your job you don't take pride in your work because you wouldn't act like that but it's all good I'll see you with my 50 racks this week

Noah came after other two comapanies told AAA they were on their way then canceled because I have a…read moreFord 250 they thought was too big. Noah was super energetic, super positive and took care of the truck right away. My driveway was narrow as was our street by the worked his way around those obstacles and got the job done. More importantly, Noah recommended a diesel mechanic other than the expensive one I had chosen and it was a fantastic recommendation that I will use again in the future. Thank you Noah

This company is unreliable. I was stuck on the side of the road with traffic and was told they were…read moreon the way. Half way there they send a text they're not coming. Had to blow up their phone to get them to answer and was told someone on the interstate needed a tow so they just cancelled mine. Just because they can charge more for interstate tows. Don't call them! They will stand you up! They should have called me to explain themselves that they would be delayed. They did not. They just sent a text and completely cancelled it. No phone call. No explanation. After I'd already been waiting an hour! And your snotty phone girl didn't say anything about an accident. Simply said you went to tow a car off the interstate. So don't make up excuses now for your poor service!