Emily put a full set of lashes on my eyes when salons opened after lock down. I honestly didn't…read morereally know anything about lash extensions etc and she walked me through it and they were perfect. I was hooked. This service was $80. I didn't know that this was a special one time price. Fast forward, Emily filled in my lashes several times and they were awesome every single time. I ended up having to quarantine with different family members a few times due to COVID and missed having my lashes filled in. By the time, I could come back I needed another full set but Emily wasn't available. They booked me with someone else and I didn't even ask what the price was. I just assumed it would be the same or close. Nope, when it came time to check out I was told it would be $145. I spoke at length with Jason and maybe he was having a bad day but he basically told me that they had plenty of business. He did end up giving me $15 off and I left. When I got home I was surprised when I really looked at my lashes and saw what a shoddy job had been done on them. I was disappointed but just decided to let it go. Less than a week later almost every (much more expensive) lash was gone. I paid a lot more for my second set of lashes here and they were a complete waste of money and I, too am a small business owner. If you do decide to use this salon for lashes, ask for Emily and just wait until she has an opening. She is great and takes her time to make sure you leave happy. They are lucky to have her. I hate that I can't go back to her but I can't support this business again. Jason answered my review on Google but never tried to contact me so I had no idea that they would try to fix the shoddy lash job. I had barely any lashes left (they were not very full to begin with but I didn't want to hurt anyone's feelings) in just a few days. I actually had friends ask me why I hadn't gotten my lashes done because everyone had gotten used to how great they looked. I never one time had this problem when Emily did my lashes. Again, if you are looking for a place to have your lashes done, I would suggest you look elsewhere. My hair stylist gave me several recommendations today and I, of course, told her my story.

Haley is my favorite waxer I've ever found! She is super talented and seriously just the nicest…read moreperson. She also tinted my naturally blonde eyebrows and I haven't had to fill them in Two weeks!!! It's been a game changer!

Their service is really clean and reasonable time to do hair salon sessions. I highly recommend…read moreDavid! He tells you straightforward and does good job!!!

Wonderful lash work!! They are a very comfortable and offer freshments while you wait. Very sweet…read morepeople. Would go in a heart beat!!

Briley HOOKED me up! I got a last lift/tint for the first time and wow wow wow!!!! I cannot wait to…read moresee how long these beauties last

Love this lash salon! I have been coming regularly here for the past year, and the service is…read morebetter quality than anywhere I have tried in the past. The prices are not bad at all. The staff is friendly and skilled at their jobs! Don't forget to schedule an appointment ahead of time. I highly recommend.

They always do an amazing job. This is the best nail place in Knoxville. My daughter and I always…read morelove getting our nails done there, it feels so fun and classy!

I love my nails, the employees are so nice and the vibe was classy but cute. They have a big…read morevariety of colors, I would go here if you want the best nails ever!

Sara is the best!! She takes the time to find a color and shape you like and is very efficientread more

I just love QQ Nail Lounge and so appreciative of my nail technician, Tim…read more He pays so much attention to detail, and his nail art jut blows me away. I always look forward to my nail spa day.

I have been a loyal Pure Lux customer for years and have generally been very happy with the…read moreservices I've received, which is why this experience was so disappointing. I recently had a haircut and, after living with it for about a week, realized I would like a small adjustment. I simply wanted someone to run thinning shears through the bottom of my hair--a quick touch-up that would likely take only a couple of minutes. When I called, Kelly answered the phone and was dismissive, telling me no one had time to help. When I called back to ask for a manager's name, her attitude changed and she suddenly seemed more willing to help, but it did not feel genuine. I was repeatedly told that everyone was booked, despite my request being very minor. What disappointed me most was the lack of customer service and willingness to accommodate a long-time client. I wasn't asking for a new appointment or a lengthy correction--just a quick adjustment following a recent haircut. I would have expected a salon of this caliber, especially with directors such as Amy on staff, to make more of an effort to ensure customer satisfaction. I have always enjoyed Pure Lux and hope this feedback is taken constructively, but this experience left me feeling undervalued as a loyal customer testing out the salon.

All the ladies have always been kind every time I've gone in. I love getting my hair done with…read moreAmber. I've also had a massage and a facial. Clean amenities, kind people, good service. Very surprised at the rating, I'm sure it would be a lot higher. If everyone that had a good experience left a review.

I stated going to Vivify for lash extensions and I have loved the service I've received. My lashes…read morelast so much longer than they have at other places. The area where they do the service is also relaxing and makes the entire experience enjoyable!

I'm always looking for new lash places. Hey had a February special and I booked with Erika and she…read moredid a natural look for the classic lash special I Booked. They offer nail service, and wax and even hair.

Having moved to East TN Brooke Nix was recommended to me and I AM so happy it was. From Botox, to…read moreasking questions about procedures that are uniquely Best the staff delivers!! They are highly capable, make you comfortable and absolutely confident in what they are doing! So happy I've found my "Go To" place!!

This place is amazing! Every service type I have tried so far is fantastic! Brooke is the sweetest…read moreand all the employees that work there are so personable, communicative, and super nice! They also do their very best to save you on your services and treatments with Alle! So happy to have such a 5-star spot! I have struggled with acne and melasma for years and they have treated both with amazing results. Will definitely keep coming back!