DeAndre was so helpful with giving us a tour that we decided to move in. We've been here about a…read moremonth now and he's been helpful with the move in as well as any questions or help we've needed in the past month! We love it here thank you!

We just had a lovely tour with Deandre for a 2bd apartment. He was very knowledgeable and…read morepassionate about the new building and answered all our questions with enthusiasm. We would feel very comfortable having him as resource in this apartment building.

Love it here! Never had any issues with management except they're very strict with stuff like…read moredouble parking during open hours. With the actual townhome we've had quite a few issues since they aren't the most high quality but maintenance has been great and fast. Pool is amazing although it closes pretty often especially in early and late season. Oh and the hot tub closes very frequently.

BEWARE!!!!!…read more Lived here off Scarlett oak st in a 3bed 2.5 bath. Lived here right as the new management moved their slimy skins threw. Worst management ever! We lived here and then moved out and a year later we get sent to collections from them?!?!! Wtf!!! So we called them a millions times trying to figure it out and the stupid bitch manager says " uh I'm sorry our records indicate we didn't do anything" but when I contact the credit company they told me it's the landing and they are just lying to me... BEWARE hope they don't send you to collections if u wanna move

Simply Awesome in every way. Friendly people and beautiful grounds spacious homes and apts. Awesome…read moreManagement.

I went on a tour of this new apartment complex with a friend who was looking for a place…read more This new apartment complex is located in Oregon city across from Oregon city high school. They offer regular apartments and townhouses as well. I was surprised that they had 5 bedroom apartments which you don't see very often. I think there are three phases to building out this complex. The first phase is completed and open for rentals. It's a beautiful property and the Austin, the manager has wonderful customer service. Parking is free unless you want a carport or enclosed garage. Most units had a small storage room off the deck which is nice. Wide halls, elevators and they even had ADA apartments. There is a pool, gym, package lockers and nice lounge area for all to use. The only thing I would recommend is, please do not show apartments that are already rented... Because if the and they can't rent it it may be a deal killer.

I have to leave two stars because three feels just a little too high. I could say 2.5 if I were…read moreable. I have lived here for four years now. The fitness room has been broken and inoperable for almost a year now. They keep claiming they are upgrading and fixing the machines, and yet nothing is done. They raise the rent every single year, even though they do not offer the amenities they claim to. The front office staff is rude. I honestly hate having to ask for anything. They constantly send out notices to everyone threatening to make us pay more for garbage if we don't recycle or threaten to tow our cars if we don't move them every three days. God forbid your mailbox key breaks, which costs $25. The hot tub is never hot. We actually call it the moderately warm tub. If you're at all late or a little bit short on your water payment, they will threaten to evict you. Even though I pay my rent on time every month. The one month I had a medical emergency and didn't have my water payment, they literally threatened to evict me. I had to work a day while seriously injured just to keep my housing. The 2.5 stars are ONLY for the maintenance staff. They are awesome. They are fast and kind. They always respond quickly and do a great job. I will say it's the best maintenance staff at a rental I have ever seen.

After living in the Pioneer Ridge Apartment complex for 4 years, our daughter and grandchildren are…read moreat their wits end. For over 3 years, she has complained about her upstairs neighbor. This woman has 5 children in a 3 bedroom apartment as well as her rotating boyfriends. They have multiple pets, (2 cats and 2 dogs) which is against the lease. And the kicker, they put the animals out on their balcony and they use it as a bathroom. The urine runs down the walls and drips on my daughter's patio, her outdoor furniture and my grandchildren's toys. Additionally, the apartment has mold. They made my daughter sign an "amendment" that states she understands there is mold and it is her problem to deal with it. She has brought these issues to the attention of the property management company over and over again. All of these issues, as well as barking dogs, yelling people and loud noises which go well past 11pm, kids who hang out the upstairs windows and throw stuff down, banging their car door into our daughters car (their car is red, dings in daughters white truck are red and on same side) and throwing cigarette butts all over the property. The Sheriff has been called, yet still this woman is doing the same things. Do not rent ANY property that is (un)managed by this company! Their staff is rude, they are not helpful and unresponsive. It is pathetic that our adult daughter is now seeking help from her parents, the law and an attorney. We reached out to Income Property Management and spoke to Jason Roderick, the IPM portfolio manager, as well as sent multiple emails to the property management company and onsite manager. Jason was less than helpful, rude and condescending. He disparaged my knowledge of landlord tenant law as well as my intellect. Without having any information about my background, knowledge/education, and prior ownership of rental property, he made a vocal assumption that I had no clue about the stress of the laws he, and the management company, are under. After being persistent and speaking with multiple people this week, the onsite manager finally sent maintenance over to power wash my daughter's deck. Only to have the animals do the same thing overnight and the deck and her furniture are again covered in animal urine. The actions of this tenant are ruining the buildings and grounds. It is creating a health hazard. Our daughter has been bringing these issues to management for FOUR years, prior to covid. Currently, they are hiding behind that excuse. The reviews of IPM on google and Yelp all say the same thing-they DO NOT deal with issues. Multiple news stories over the past couple of years (KOIN, OPB) show just how bad IPM is and how they ignore complaints from tenants. They are slum lords.

My family moved out last June due to mold issues. It was making my whole family ill. I complained…read moreabout it since I moved in 8 months prior. In June the "manager" finally did something about it kinda. They had to cut the wall out and we were left with a room that we couldn't use for a month. We asked her if we could just pay the amount of rent for a 2 bedroom instead of a 3 bedroom since we haven't been able to use that room for a month. She laughed at us and said she hasn't even got her bonus that month. Also, when we moved in I had to clean my fridge and our oven had no racks inside it so I couldn't bake anything for a whole month. Worse place I've ever lived. "Maintenance" would enter our apartment without notice when nobody was home.

This place is a health hazard and needs to be shut down and demolished immediately!…read more I mistakenly moved my family into this literal roach trap because it was right down the road from where my husband was working and the only place in the area with availability. After living here I know why. Thankfully our time here was less than 6 months because ewwww! First our move in was delayed, two days before we were supposed to move in because it was infested with cockroaches; which the manager blamed on the former tenant being a slob. They told us that the pest control was coming to spray and trap and take care of everything and would let us know when it was ready. Fast forward we get a call saying we're good and to come get our keys and start moving a few things in. We leave for the evening come back to dozens of dozens of roaches crawling all over the walls and ceiling. I was not sleeping there so we left and got a hotel for the weekend. They had pest control come back out and found out that this company never actually did anything the first time they came out. Second this place was not cleaned in the slightest before we moved in. There was dust and dirt all over everything. Several stains on the counter top and in the cabinets. I understand that an apartment is a place where multiple families are likely to live in a short span but this was ridiculous. I cleaned so much crap and have to miticulously clean daily to make sure that pest stay away. Third nothing and I mean nothing is ever fixed around here. I've filed several service requests including a broken drawer that sliced my finger while being pulled open. Broken closet door, leaking sinks in the kitchen and bathroom. Mold in the tub. There are holes in the walls and very large holes in the floor beneath the carpet that you foot will actually sink into when walking. There are literally so many thin wrong with this place that i cannot possibly list them all. This place is a huge, huge law suit just waiting to happen from what i have listed to the hill crumbling away threatening the lower complex buildings which sit empty. Several time they have said they were going to come around and fix x, y, or z and never did. There is dog shit everywhere on and off the sidewalks and the garbage area is disgusting as tenants here seem to have given up on life and just toss trash on the ground in front of the compactor and behind the buildings. Countless times I have walked out onto my patio and looked over to see cigarette butts and boxes as well as general trash just tossed over. My husbands car was broken into by some little shit head here. No just no. Learn from my mistake and stay far, far away! Oh yes one other thing, there are termites eating away at the building. How the city has not come and shut this place down is seriously beyond my comprehension. I'm thankful my husband received a new job opportunity elsewhere so we can get far far away from here! Again learn from my and the other reviewers mistake of living here and just stay away!

I've really enjoyed living at Mt. Pleasant Apartment! The town homes are spacious and the layout…read morewith 2 bedrooms and 1.5 bathrooms works perfectly for my family. One of my favorite features is the private fenced backyard--it's great for relaxing outside and perfect for pets. Management has also been very responsive and easy to communicate with whenever I've had questions. Parking is convenient, and the neighborhood is quiet while still being close to everything in Oregon City. Overall, it's been a great place to live and I would definitely recommend these townhomes to anyone looking for a comfortable and pet-friendly place with a private yard.

The management is rude and manipulative. She, her son and mom have given ugly and rude names to all…read morethe residents. They seem professional to your face but make fun of you behind your back. They don't care about the apartments or residents. She is constantly getting complaints from the residents and the management company has done nothing about her. We had an amazing maintenance guy who cared about us and our living conditions and she harrassed him until he left. So my fellow residents if you like someone who actually cares about our safety and living conditions don't give them a good review. Telling the company and management the truth will cause them to be run off.

Well, I'll rate them without them paying me to do so when I know they haven't scammed another…read moremoldy-oldy tenant over (aka...me). Carlos, I need to know you have integrity and respect for all people. Right now, I am going back to meet the cleaners and carpet people. I also have documentation that shows a lack of fixing what needed to be repaired...so, in writing (not just mentioning the dishwasher, because there was much more than that), please tell me everything that has not been truly addressed at my apt...and why the entire complex was filthy and there were no maintenance people to do work. I have already tried reaching out, so saying that is just to placate me or someone reading reviews. Same as putting in a mold health care inquiry or maintenance request to fix mold...just close the order or file it in the trash...because I haven't received any response, except on here.

We have been experiencing issues with residents smoking indoors and on their patios even though we…read moreare told this is a smoke free environment. We have made our complaints multiple times and have just been heard but no actions have been taken to remedy the situation. My kids are now experiencing second hand smoke symptoms and all they offered us was a 50$ credit to rectify the complaints. We were suppose to get the 50$ credit taken out of our July rent but it wasn't credited until several calls/ conversations later. This unfortunately led to us receiving a 75$ fee for not paying the 50$ when rent was due. After attempting to remove the fee they told us we were denied leaving us to pay 25$ over our initial rent, so much for a 50$ discount. Definitely not resigning here again.