Highly recommend this business. As a busy mom of 3 little kids I honestly don't have time to think…read moreabout car maintenance or service. Thankfully the employees are always available and helpful to schedule service for my 2 cars.

I was on New Orleans, LA for spring break with my daughter and her family when in route I had car…read moretrouble. My son-in-law did a search and found Complete Automotive Repair and Service near the hotel we were staying. Even though Julie and her staff did not have an available appointment for me, she took the time out to look a my SUV. And even after servicing it she even called to see if we made it safely home. I would recommend CARS service to anyone in that area and I am forever grateful and thankful to Julie and her staff.

My auto mechanic referred me to Star Auto Service because I was having an electrical issue that was…read moredraining my battery and he could not locate the issue. He told me, "Star will find it. Trust me." I called at that moment and spoke to Frank. I explained my issue and Frank told me to bring my car. I arrived and the team checked my car in and told me they'd call when they'd diagnosed the issue and had a repair estimate. Folks, they literally had to nearly dismantle my car while tracing the battery drain. I held my breath for the famous "this was more than we expected. The price increase will be ______ thousand." That call never came. Only a call to tell me the diagnosis, another call when the part arrived, and a call to tell me the vehicle was ready for pick up. They even accepted payment over the phone, and left the car where I could pick it up after I arrived from my flight later that evening. I hope I never have another issue like this, but if I do, Star is where I'm going! Thanks Frank and the entire Star team!!

I seaux wanted to love these guys, and I still love them but am very disappointed with the service…read moreI received! Lord Help Me, I hate to report my experience, but it is what it is and hopefully this will may help some other person out. I was sent by a very trusted source, for a used car I had just bought with the suv chugging on an overpass. These guys are about as close to family as you can get and that's why I trusted them with my life, as well as my horse! 1st visit, truck stayed in their care for a week before they got around to looking at it. Then another few days to actually do the work. Not sure, if this is normal business??? ‍I was highly disgruntled, but chalked it up to a very busy, great mechanic shop! Seaux, I grumbled under my breath, and didn't bother to share my thoughts. I thought I was getting the Friends & Family treatment! Well the joke was on me! When I drove for Uber, I'd give my friends or family a nice discount to show my love for them, seaux I had hoped for a little extra care. This was Not exactly what I received here. Tho, I did purchase a new battery and they installed it free, I felt like I had gotten some special treatment. Tho, my bill came to $750 and I'm still unsure what that covered as vehicle ran the same after visit. The horse didnt make it back to the house because after making a pit stop, the truck refused to start. I was totally baffled, to say the least. Seaux, I called in and was told I had to have it towed back to shop. They found the battery cables werent properly connected. Seaux therefore: You guessed it, I got stuck using 1/5 Allstate Roadside Service events. I'm now wanting to learn automechanics myself to prevent such a nightmare! Cause if you cant trust such a trusted shop who is to be trusted? I was never offered reimbursement for the tow and I would think that would have been common courtesy or the very least they could do since their mechanic was at fault. Did they think I was made of money??? I was told by others that they shoulda paid for the tow not me. I don't understand, and can't quite get it! The first visit cost me $750ish for whatever & a new battery, with no maintenance charge to put in the new battery. Oh course, I was warned not to get any work done but, I felt the need to peck away at the long list, that me informed me should be fixed, seaux I picked a cheaper item. I do know, though I felt a little better for having it looked at, it really didn't act any different, afterwards! Mechanic mentioned it was probably bad gas, that it should self correct after I ran it abit and put new gas in it. A couple months later the battery dies and fortunately I was sitting in my driveway. Luckily it was within the 90 day warranty period. I get it towed in & they recharged battery for quite a long time and put their stamp of approval on it. Once again, I get it home and it won't start. I was told to get it towed back to shop seaux they can get to the bottom of it. I asked why they didn't replace battery instead of merely charging it and was told if machine deems battery good, they couldn't or wouldn't replace it? Well, imho it must be bad if it doesn't last more than 3 months! Sure enough I get it home and she wont start again. I could only laugh to laugh to keep from crying. I believe this time I was told she was ready,seaux I took a Lyft to geaux get her, and oppsie, they discovered she wasn't quite ready . I sat there for another few hours. Re-charging a new battery, only 2 1/2 months old??? Geaux figure! Not much later, i get the hot engine on dash, so i take it for oil change thinking it must be out of oil. I really would have thought all fluids should have been checked when seviced but, what do I know about cars & mechanics??? Seaux, the horse begins to overheat and was told to bring it in, they'd take a look. I had already gone thru almost 2 gallons of coolant. After 1st overheating, I had oil change. I believed that Walmart would check fluids/ coolant??? I guess not. They say it's not something they do. Coolant reservoir found empty. Seaux, I skip across the street to gas station for coolant. I have this sweet man- librarian fill the reservoir with coolant (after checking Google) and off we geaux. Of course, i keep a close eye on the meters quite religiously! I pulled over twice heading to Metairie as gauge neared boiling point. Sat for 10/15 mins seemed to be fine seaux away we geaux! It was the weekend and all mechanic shops were closed. Even with coolant full, it overheats, tho, I quickly pull over and allow for engine to cool. After checking coolant level, it seems to be fine. Couple days later that reservoir is empty. Contacted shop, sure enough they say, once again bring it in, they'll get to the bottom of it, lmao! I surely believe & took them at their word. I state my upset they tell me to chill in seaux many words. Seaux, I try to keep my cool!

Logan helped me with my BMW X1. Cost effective and speedy and CORRECT work was performed. I am a…read moresenior and watching my expenses is important. Thanks

Knowledgeable, professional and cost effective. Customer friendly and honest about repairs done…read moreand needed.A hidden GEM..THANKS LOGAN AND STAFF.

Evan and the gentlemen at the shop took great care of my "Betty" (Mazda). They didn't try to upsell…read moreme on repairs and made sure I had all of the facts to make a sound decision for my old gal. Please note there is different pricing for cash versus Credit/Debit cards. They will tell you the price after they have looked at it. It may take them a minute to call you back, but they DO call you. They are that busy. Honest dependable and great work.

My oil level was really low and needed to get across the lake quickly. They checked my levels and…read moreadded a quart for me so I could get to my destination safely and didn't charge me! Thanks so much for being awesome!

I had the oil changed , tire rotated and all fluids checked. Great job done in adequate time frame…read more Quality of work top notch. Clean work .Price reasonable. Always been top of line shop. Always take my car to Guys Recommend Guys to anyone.

Brought the car in about 2-3 months ago to have the starter changed. Great job, 1 day turn around…read more Now, half way to work one morning at a red light the car started idling really rough, trying to kill. Had to keep revving it to keep it going. All the dash lights lighting up. The car guys at work say its most likely the MAF sensor. I changed that but still the same problem. Brought it to the shop. 3 days later they call me, they found the problem. On the manifold, theres a bolt that fell out creating an air leak. He says he noticed I have a new starter. Probably whoever changed the starter thought he needed to remove that bolt. I go to pick it up expecting no charges but he has a bill for me. I asked why, since he told me the guy that changed the starter probably did it. He asked who changed it and I told him they did. "Well, why didnt you have problems for 3 months?" "I thought that same thing. My best guess is he put it back but didnt tighten it. 3 months of vibration did it." "No way my guys did that. Nobody knows why that bolt fell out." Im not trying to say anything bad about their work, forgetting to tighten one bolt happens. I just didnt feel I should be charged for it. Business ethics. It was a simple mistake, but its pretty obvious what happened.

Impossible to get an appointment. I tried many times. When your car is broken, you can't wait three…read moreweeks.

Boudreaux's is exactly the type of mechanic that you hope you'll find when you're in need:…read moreprofessional, communicative, knowledgeable, capable, and with great integrity. I've brought my car into them for various issues as it ages and have gotten the care I needed every single time, even with problems that seemed complicated or misleading at first. I highly recommend them.

Absolutely amazing experience! While visiting from out of town, my car suddenly had an issue. I…read morecalled the shop, and they immediately told me to stop by. They checked it out right away and had it completely fixed by the very next day! The team was friendly, professional, and went above and beyond to get me back on the road quickly. I can't thank them enough! HIGHLY recommend this shop to anyone looking for honest and reliable service!

Been coming here for 4 years with 2 cars. No doubt the best car service you can find in the New…read moreOrleans metro area. Friendly, competent, honest advice and fair pricing.

I've gone to R&S for car repairs many many times based on the recommendations of several male…read morefriends. Simply due to being a woman and not being taken seriously at any auto repair shop, I followed their suggestions and brought my '05 Ford Focus in for work. I was having serious issues with my brand new battery draining. It took me several visits to actually get the problem officially resolved--mostly due in part to the fact that the batteries I was buying from Autozone on N. Broad were all defective. I was informed "this kind of thing happens". I would say all in all it took me three different visits to R&S to rectify the matter, but I only paid once. The first two times were merely inspections that I wasn't charged for, and on the third trip I was charged for the labor to replace a deeply corroded battery lead. (The real problem!) A mere $40--in exchange for the headache I must have brought them I believe that to be fair. Also had work done here replacing a fan belt. Between the two brothers, I prefer to work with Sam. He's joyfully pleasant, upbeat and doesn't speak to you like you're some kind of retarded kid that's never operated a vehicle before. The receptionist is also very nice and really appreciates good handwriting--as she said when I handed her a personal check. "People don't spend the time these days with their penmanship. Yours is very nice." I don't care to work with Ray, who I perceive as the real-life version of Oscar the Grouch, just without the trash can which I assume is not too far away. He's grumpy, curt & generally seemingly growing tired with his work or tired with people. Either way 2 out 3 ain't bad. Quick repairs, decent pricing and informed throughout the process.

Long story short - they charged me 120 bucks for "running the codes and doing a diagnostic" even…read morethough another shop sent me there and had already told them what they thought. They didn't warn me they were going to charge to run codes. I asked about it, and the guy said "that's business bro, we have a sign by the door". Unprofessional move, won't be going back. I guess our definitions of good business are a bit different. Was also going to charge 135$ for an oil change. I went to Take 5 and got it done for half the price.