I've gone to R&S for car repairs many many times based on the recommendations of several male friends. Simply due to being a woman and not being taken seriously at any auto repair shop, I followed their suggestions and brought my '05 Ford Focus in for work. I was having serious issues with my brand new battery draining. It took me several visits to actually get the problem officially resolved--mostly due in part to the fact that the batteries I was buying from Autozone on N. Broad were all defective. I was informed "this kind of thing happens". I would say all in all it took me three different visits to R&S to rectify the matter, but I only paid once. The first two times were merely inspections that I wasn't charged for, and on the third trip I was charged for the labor to replace a deeply corroded battery lead. (The real problem!) A mere $40--in exchange for the headache I must have brought them I believe that to be fair. Also had work done here replacing a fan belt. Between the two brothers, I prefer to work with Sam. He's joyfully pleasant, upbeat and doesn't speak to you like you're some kind of retarded kid that's never operated a vehicle before. The receptionist is also very nice and really appreciates good handwriting--as she said when I handed her a personal check. "People don't spend the time these days with their penmanship. Yours is very nice." I don't care to work with Ray, who I perceive as the real-life version of Oscar the Grouch, just without the trash can which I assume is not too far away. He's grumpy, curt & generally seemingly growing tired with his work or tired with people. Either way 2 out 3 ain't bad. Quick repairs, decent pricing and informed throughout the process. read more

Long story short - they charged me 120 bucks for "running the codes and doing a diagnostic" even though another shop sent me there and had already told them what they thought. They didn't warn me they were going to charge to run codes. I asked about it, and the guy said "that's business bro, we have a sign by the door". Unprofessional move, won't be going back. I guess our definitions of good business are a bit different. Was also going to charge 135$ for an oil change. I went to Take 5 and got it done for half the price. read more

Excellent service shop. These guys were able to squeeze me into their busy schedule. They repaired my car and kept me informed the entire way. I really felt comfortable with them. I'll be back for sure. read more

Had my car towed today by the wonderful Ms. India! Car died along side of the road.. India arrived in less than 20 minutes and took me to my destination with zero hassles. She was kind, helpful and professional! Overall, aside from the whole 'car dying and needing a tow' thing, it was a pleasant experience. read more

Feel like I got ripped off, and a strange scenario. My battery would die on and off and leave me stranded. A few mechanics, a Pep Boys, and knowledgeable family members said they could find nothing wrong. It would do it every month or two. I went here to have them check it. I just pulled up on the curb/street and went to ask if they did this. The older gentleman came out, didn't say much or explain anything ( seemed grumpy), walked to the street and asked me to open the hood. He checked the battery on his hand held device, said it was fine. He went and got a big jug of something and poured it over the battery. Kind of made me nervous, I asked what it was (as he poured!). A mix of baking soda mix and water (Pretty sure that's what he mumbled) mix to clean the battery terminals. I went inside and the lady said, 'Oh I'm sure he won't charge you just for that.' We chatted about other things, she was friendly. He came in the office and told her to charge $40 (mumbled). She looked surprised and looked at him a few seconds more. I wasn't sure how it all worked at actual body shops but was very surprised as well, so I paid the $40. Wish I would've said something more since I don't think his few minutes (actually unsolicited) were worth that. Even Pep Boys doesn't charge for checking it on their big machine and gives you the printout. Have been to a few more auto body shops and they did a lot more and didn't charge. Any fee should be discussed and agreed upon up front in my opinion. I'll be looking for a more professional auto place that's friendly, not rude. One that actually discusses your vehicle with you, as in -we can look at it (or we can't, too busy), pull up over here and we can take a look. Explains it might be this, might be that, or we can or can't do anything else, etc. And isn't greedy or grouchy in my opinion. It's a neighborhood place and I really wanted it to become my 'go to' car place, but no way. Oh, the car stopped doing it on its own (so far...) and it's been several months. Worrisome to not know why but happy all the same. read more

This is a good, family-owned and operated repair shop. The head mechanic and owner, Ray, and his son oversee the repairs. I have gone here a number of times with different vehicles and have always left with my problem solved. Ray is knowledgeable and thorough, and he takes time to explain every repair carefully. R & S is not especially cheap, and they're not especially fast (you have to make an appointment days in advance) but you get reliable service. read more

My boss has been coming here for years and she suggested R&S to me. She's gotten several vehicles serviced here, and I can see why. They always get her car in and out in a day. Mine took two days but was 1/3 of the price I was quoted at another shop. The lady in the office said "we don't like to keep cars over night." That's the right attitude in my opinion. When I picked up the car, th guy who fixed my car asked me if I wanted to look at the pieces. I had a rough idea what the problem was, but found the way he explained the parts, the problems, and the solutions assuring, educational, and respectful. They definitely earned a return customer! read more

Work done just in time. Price in line w NOLA mkt which is most probably in the upper range of the country distribution. Overall cost effective. read more

Very fair and honest pricing and service. Very good people and they get it right. Highly recommended. Much better pricing than expected. My vehicle was not able to be fixed at separate Locations multiple times. He got it right the first time, and for a lot less than I expected. Very smart and honest people. Give them a chance. You won't regret it. read more

Beware. I got ripped off by these people. I knew what was wrong with my car before I brought it in and told them what needed fixing. They said they'd run some other "tests" just to be sure. Well, 2 months and quite a bit of money later, they said they still couldn't figure out what was wrong with it, if anything. Finally i insisted they replace the part I told them to replace in the first place. Once they did - bingo - the car was fixed, but not after charging me three times what the repair would have cost had I just brought it in to a dealership. Thought I was going to save some money with these folks, but ended up getting robbed. Very disappointed as they were recommended by a friend. read more

Once had repair work done there and they charged me to replace my battery while they were at it. The problem with that was I just bought a new battery from Walmart a month earlier. So I looked under the hood to find my Walmart battery still there. When confronted, they refunded my money. I would not trust this buiness to change my oil. read more

Great service. Everybody was really helpful and left not feeling ripped off like usual.

I took my classic 1966 Ford Mustang to R&S because it is one of the few shops that works on classic cars, and one of the fewer I trusted to touch my precious Mustang. Although I recently sold my Mustang, I'm logging in now to post a review many months later because they did good work for me, and I found them to be trustworthy and reliable, and did not overcharge me. read more

R&S is wonderful! They are nice and most importantly HONEST. I took my car there because the Firestone on S. Carrollton said I needed a new engine mount ($250). Guess what? I do not need a new engine mount and there is nothing wrong with my car. Ray was very nice and clear when he explained how everything worked. I left feeling more knowledgeable and confident about my car. Thank you! read more

Miss Gloria was great. My son is away at school in New Orleans and had some car issues and other family members suggested that I call them I'm glad I did. Super helpful kind even long distance. Highly highly recommend read more

This is a wonderful family-owned mechanic shop. They did an incredible job with my decade-plus-old german car. Initially, the mechanic (Ray) called me with an estimate and described the problem in detail -- he gave me a background of the problem, possible contributing factors, what the repair entailed, and even repair options. The car was repaired early, and it was within 2% of the estimate. The told me that they would take out a part, refabricate it, give me the car to drive, and then install the part at a later time. Instead, they surprised me and got everything done in one day! This probably saved a good amount of the labor cost. In fact, given the fact that the car was more jacked than previously thought it came in way under budget. A shout out to R and S. read more

Took my Saab here for basic repairs before a road trip and they were wonderful. Ray took the time to explain repairs, made sure it was safe, and clearly put in the extra effort to do the job right the first time. Later when I took in my car for repairs and then had to leave it for an extended time the shop was extremely considerate and helpful throughout. Worth the money for the thought and care the mechanics and Noelle (the receptionist) put in. read more

My family has been coming to R & S for three generations - my grandmother, my mother, and now me. I have always felt comfortable trusting their advice and feel the price is reasonable given the quality of service they provide. read more

Since moving into the FSJ neighborhood in 1995 my wife & I have used R&S many times. They have always done excellent work, and are scrupulously honest about the jobs. They will refer you to another repair place if it's something they don't do. I recommend them to everyone I know who needs work done on their car. read more

R&S is the best!!! Great service, top notch mechanics, & honest - thanks R&S for keeping me & my baby on the streets!!!!

Seriously the best. Always honest. Used to bring my Jetta in and they told me up front what it would cost and if it would cost less somewhere else. Now, with my Elantra, they are my first stop - i don't go to the dealership. They are quick, easy and i trust them. Thanks R&S! read more

I needed several things done to my car (2006 Honda Civic) and Ray and Co. were very helpful, affordable and timely. He even took the time to change out the battery on my automatic key fob. (It took some doing as it hadn't been replaced since being factory sealed. He was very patient.) Thank you! read more

Good Diesel mechanics. Always helpful and I trust their work and service to keep up my trusty old Jetta TDI. The work over the years included electrical, thermostat, clutch, brakes, air, oil pan (twice) and horn. And it just keeps bumping along through the potholes of New Orleans. read more