I was referred to Kelly Frazier at Kleiman Evangalista by our Optometrist, who had spent a day…read morefollowing Dr. Frazier to understand his approach and work. My Husband and I both had our cataract surgeries there, as well as any follow up treatments that we needed. I got the top of the line multi focal lenses and like them. However, be prepared for the fact that you have to train your brain to adjust to different focal length available with these lenses. My Husband did not get those, but got the more standard lenses, and is completely happy with it. I still do need "cheaters" so see really close up, but I am OK with that. I went from being -6.5 in my right eye (could see absolutely nothing in the distance without correction) to being able to see things in the distance perfectly. I am so happy!

I hurried through a morning meeting so that I could be on time for my appointment with Dr. Frasier…read morein order to get ready to spend almost $10,000 with KE. I waited in the reception area for 15 minutes and then in the exam room for another 45 minutes with no communication from him or his staff. At that point I left. I was in the corporate world for 40 years before retiring and understand that schedules get altered. But there was no one that came to me to say he is unavoidably detained (or whatever the excuse was). If he doesn't respect his Customers enough to at least make some semblance of an effort to honor an appointment, then I don't trust that he wil be conscientious about my eye care either. P.S. It's been four days and I have not received a call from him or the office apologizing for the delay or asking if I would like to reschedule (reinforcing my thought that they don't care if they lose a Customer). Buyer beware.

Be positive you do not have Fuchs's Dystropyhy before having cataract surgery. If you have Fuchs'…read moreyou definitely should see a CORNEA SPECIALIST. Adaptations can be done to help protect your vision if done during cataract surgery. Unfortunately I learned this only after having cataract surgery done by Dr. Reinke.

I made an appointment for January, which was already over a month out. I'd taken the day off work…read moreand had someone to drive me home. But the appointments were so backed up I just left. And, if anyone wonders if their ratings here matter, a big contributor in my decision was reading ratings and reviews indicating overbooking and poor bedside manner are problems here. Why would I want to establish a relationship with an office that has persistent problems?

Dr. Ryne and his staff handled my LASIK procedure. It has been over a year now, and my eyes are…read morestill 20/20 or better. I did have some post-op dryness even months later, but the doctor and his staff were very attentive and found solutions quickly. Can't recommend enough

Receptionist would not book an appointment. Said they don't accept my insurance. At no point did…read moreshe ask about my insurance. All I need is to see an eye doctor. Apparently, they don't need new patients. Don't recommend

I had an artificial lens put in about 1.5 years ago and it was life changing and such an easy…read moreend-to-end process. I love Dr. Strange and his entire staff. I highly recommend you doing this for yourself if you can afford to. It was a big ask for me and I didn't want to spend the money on myself but I did and I'm so grateful.

From the owner: Taylor Strange, D.O., is a board-certified ophthalmologist and an expert LASIK surgeon and cataract…read moresurgeon at Alliance Ophthalmology in Fort Worth, TX. Dr. Strange has years of experience that have given him a deep knowledge of different ways to tailor your vision correction procedure to your needs. He'll work closely with you to find your most comfortable path to clear vision. For life-changing vision correction surgery, schedule a consultation with Dr. Taylor Strange at Alliance Ophthalmology in Fort Worth, TX.

Good appointment today! Awesome staff! The whole experience was professional. If you are like me…read moreand don't want air in your eyes. This place does not even have that machine here. They also price compared my new glasses!! Thank you so much, Kirkwood Eye Center!

I really like Kirkwood Eye Center. I've seen both Doctors Peter and Deborah Zanella, and they are…read moreboth very warm and friendly, and very good at what they do. The office feels like a high-end boutique when you walk in, and I'm always offered water or coffee while I wait. Their technicians are just as friendly and the office has all the latest technology to care for your eyes, and they offer suggestions to aid my overall eye health, and I don't feel like they're just collecting my payment and moving on. On my last visit, there was a delay, and the Doctor actually had the assistant give my a Starbucks gift card for my wait. They also have an assortment of frames, so you can get everything done in one stop. I am definitely a satisfied client.

Colleyville Vision and staff are just the best. Dr Green has taken care of our family for the last…read more20 years. Yesterday, I get a splinter in my eye (as bad as it sounds) Dr Green was in NYC but Dr Webb was more than willing to meet me at the office on a holiday. It finally came out on its own. This morning at 7:30AM I get a text from CV that Dr Webb would like to see me to make sure all was ok. That is such great service. Well done Colleyville Vision. My family and I think that you all are just the absolute best!

I think there's something to be said for larger metropolitan areas having more advanced healthcare…read moretechnology. I had the most thorough eye exam ever, and Dr Webb and the entire staff are professional and helpful. I switched to a new multi focal contact lens brand and don't have to wear my readers anymore as a result. Good selection of up to date frames if you're needing glasses too. Easy to use patient portal and texting makes it a breeze to communicate with office staff. Love that they do a holiday food drive and encourage patients to participate. Thank you all!

My mom came here for both of her cataracts and overall it was a pretty good experience. The office…read moreemployees and nurses were all really nice and the office itself is very clean and well kept. I really enjoyed their snack corner where they have a keurig so you can make yourself a cup of coffee and they had snacks and even fresh cookies at times too. It was a nice added touch. The doctor is very quick and you mainly deal with the nurses and office staff. For follow up they're pretty straight to the point and make sure you are healing well. From start to finish we had the consult, the surgery, the day after surgery check up, the other eye surgery, the other eye day after check up, and a week after that the last post surgery check up. I really liked the office and my mom has has no issues. There are a lot of negative reviews and I think if they went over the documents in more detail about the hazards of eye surgery they would have less bad reviews... but for us, knowing what this was going to entail? A great experience.

Our experience with Texas Eye and Laser Center was deeply disappointing, particularly given the…read morenature of the patient population they serve. Many of their patients are elderly and have mobility limitations, hearing loss, or not surprising, vision impairments, yet the staff often seemed entirely unprepared or unwilling to accommodate those realities. Throughout the exam process, patients' names are only used when they are initially called from the waiting room. Once a patient begins making their way toward the sound of their name, the staff member has often already disappeared around a corner or behind a door, leaving confused patients trying to figure out where to go. In exam rooms with dim lighting, patients are told simply to "sit here," but when they ask where exactly, staff make little to no effort to guide them physically or verbally. I witnessed an elderly patient who appeared very unsteady on her feet being cut off twice by the same staff member as she hurried a file to the front desk and then back toward the exam rooms. During the second pass, the patient lost her balance and barely able to steady herself with her cane. The staff member did not stop or acknowledge the situation. I understand the office can become busy, but this interaction created a clear patient safety concern. A fall could easily have occurred, potentially resulting in serious injury. The impatience displayed during eye exams was also surprising and frustrating. Patients were frequently interrupted before they could finish reading the chart, with staff members either blurting out the letters themselves or switching to a new line before the patient had completed the current one. For an ophthalmology practice, the lack of patience and awareness shown toward people with vision difficulties is difficult to understand. Unfortunately, while the exam office had serious issues, the surgery center experience was even worse. Everyone is entitled to an occasional "off" day, but when the same problems occur again just weeks later during a second surgery, it suggests a pattern of "business as usual" rather than an isolated lapse. The most troubling aspect was the front desk staff at the surgery center. The woman working the desk was consistently rude, dismissive, and unhelpful. She either would not answer basic questions or could not provide clear answers. Rather than assisting elderly or mobility-impaired patients, she remained behind her computer screen barking instructions across the waiting room, leaving everyone confused about who she was addressing. When questions were asked, she regularly interrupted people only to respond with variations of, "That's how we do it," which is not a meaningful explanation or acceptable patient communication. The communication and coordination throughout the surgical process appeared disorganized and inconsistent. Even staff in the exam office seemed aware of the dysfunction and expressed frustration themselves. One major issue was the lack of consideration for transportation planning. Surgery check-in times were not provided until the day before the procedure, leaving families scrambling to arrange work schedules, school drop-offs and pick-ups, transportation, and caregiving responsibilities with virtually no notice. This entire process reflects a significant lack of leadership and patient-centered planning. An experienced office manager should be able to establish predictable and accommodating procedures that better support the staff, nurses, doctors, patients, and their families. Just as importantly, management should ensure that front desk staff receive proper customer service and accessibility training so they can interact respectfully and effectively with a patient population that often requires additional patience, guidance, and compassion. There may be capable medical professionals working here; however, the overall patient experience is overshadowed by poor communication, impatient staff, and a concerning lack of empathy for the people they serve.

Have had outstanding experience For past several years…read moreHad cataract surgery and follow ups Everyone is nice and highly professional Wonderful experience

Maybe it was the day I was in there but I left not understanding why I should be getting the most…read moreexpensive lens replacement. Maybe that's what I needed but I'm a fairly intelligent person and I asked a lot of questions and I just felt confused.

Wish I could leave a negative numbers of stars. Have a Chalazion and scheduled an appointment to…read morehave it looked at and was very clear when scheduling that this was the only thing I needed as I have an eye doctor. They told me that I needed to do all of the normal eye exam tests before the doctor would see me. I refused since I already had an eye exam back in August with my regular eye doctor. They refused to let the doctor see me for the chalazion unless I did all the tests. I argued that the tests were not necessary since 1. I already had them this year and 2 I was there for the chalazion only and would not be returning for any other treatments. I'm guessing they just wanted to perform unnecessary tests so they could charge me or my insurance more money. Their office manager or head woman in charge was very rude with me and would not budge on asking the doctor if he would just see the chalazion. Worst eye doctor business I've ever been to!!!

I had an appointment with Dr Tran today and couldn't be more pleased. Everyone from the ladies at…read morethe front desk that checked me in, all the way to the lady that discharged me, were very compassionate, and eager to provide anything I may have needed. Dr Tran was very thorough and wanted to make sure all of my concerns were addressed. Great quality care. Thanks to all the staff at Eye Consultants of Texas!