Isaac has a great eye for what is the most aesthetically pleasing for each client! I'm very pleased with his expertise and quick work. Usually my hooded lids and eye shape results in heavy, side-turning extensions that obscure my vision and don't look good, but Isaac did an excellent job directing the extensions upwards and in a fan shape that opens the eyes more. The studio is not the fanciest but it's clean and reasonable. The classic extension set was $90 plus tax. Overall these are the most beautiful lash extensions I've had across many salons and I have no plans on changing. read more

I first got a set of eyelash extensions with them on early February. This was my first set of eyelash extensions ever. I scheduled a fill for two weeks later. The day of the fill they didn't show up because they scheduled it wrong on their end. I had an important event coming up, so I had to get them re-filled somewhere else (the place I went to was a lot more professional, by the way, just pricier). Despite of this, I gave them another chance and scheduled another fill with lashes by Isaac. When I get there, they start saying I should get a new set instead of a fill because I had gotten them filled somewhere else. I found this particularly ridiculous since the only reason I had gone somewhere else for the fill was because they didn't show up to the appointment. They ended up doing the fill because my lashes were still pretty full. I went for a fill after two weeks, and again they start saying I should get a new set, which seemed kinda suspicious, most places do multiple fills before a new set. Regardless, I agreed. At the end, they told me to schedule the next fill through text, instead of scheduling me when I was there. When I texted, turns out they were going on vacation and couldn't do a refill until almost a month later (I have the texts saying so), of course they didn't tell me this when they insisted I get the new set, if I had known I wouldn't have gotten it. I waited the almost month, and didn't go to another place to get a refill, because before they had used it as an excuse to try to get me to do a new set instead of a fill. I show up yesterday and they ask me if I went somewhere else, I said no, and they still said I needed to get a new set. I was stunned! They said it had been too long for a fill, but I had wanted to come earlier, it was them who couldn't schedule me in because of their vacation. At this point, I told them to just remove them. As infuriating as their lack of organization and grifting are, that's not the worst part. I get home and look in the mirror (I did think it was odd they didn't hand me the mirror there), turns out they damaged my natural lashes!! I have (or had) very full natural lashes, they left them short and stubby, and sparse. I cried all evening. It's so ridiculous. I then posted a review on google reviews, so that one else has to go through what I went through. They replied with a bunch of lies to avoid accountability. They said I had been getting my lashes done for years, and that that caused the damage. Which is a lie because I got my first ever set on February, with them. They also said I had seen multiple technicians in between appointments and before and after them. Which is all lies, I only saw them and one other technician, and that was only because they didn't show up to the appointment, which is super unprofessional. I guess they lie to deceive possible customers. So not only are they unprofessional, they damaged my lashes, lied, and refused to take accountability, they also started gaslighting me after all the harm they had already caused. I'm horrified that this quality of human beings exist. read more

Lashes By Isaac - Evidence that they made me wait a month to schedule me in - Eyelash Service Near Me - Burnaby, British Columbia

I cannot be happier enough with Isaac's work. You can clearly tell that he is very passionate about making people look and feel beautiful. He does take a long time to do lashes, but trust me it is worth it because he will give you voluminous yet still natural looking lashes that you will love. When I was there, I felt so pampered and well taken care of. The place is cute, cozy, clean and smells really good like a spa. My lashes were really meticulously done and there was very minor stinging at the end which went away completely after one minute. I ran into big trouble at the end (too embarrassing to mention) but Tina (the lovely manager) put me at ease and even treated me like I was a girlfriend (keep in mind it was my first time so they did not know who the heck I was lol) For this reason, I am definitely going to be a returning customer. On Facebook they call themselves the "Dream Team" and I wholeheartedly agree. Check out their work on Facebook. Thank you Isaac and Tina!! :) read more

I don't normally write reviews (I think this might actually be my first), but the quality of service was amazing! This Saturday I had a last minute event come up, and the lash place I usually go to was booked. I had seen Lashes By Issac on Instagram & Facebook, so I looked up the reviews on Yelp and reached out to book. I booked the appointment on Thursday evening (it actually might have been Friday evening), and they managed to squeeze me in. During the booking process I was in touch with Tina. She was friendly and answered the few questions I had via email. When I showed up to the appointment she greeted me and was really friendly! She asked if I had my lashes done before and the standard questions. Isaac was the one who did my lashes. He picked out the length of them, because I didn't know what lash lengths I had before. He was really thorough and careful. The whole process took about an hour and a 45 minutes. The one thing I really want to point out, is that my eyes didn't sting. When I've gotten my lashes done before, my eyes have usually gotten really irritated from the adhesive. I'm not sure if this is because of the application, or the adhesive they use, but it didn't cause my eyes to sting or water at all. When the appointment was done they gave me a mascara brush and sheet with the aftercare for my lashes. As I went about getting prepared for the event, I got several compliments when I got my nails done, and when I got a bite to eat. At the event I got so many compliments! The general consensus was that they looked like my lashes, if I had curled them or gotten a really good mascara. My mum even said if she didn't know what I looked like without lashes, she wouldn't even know they were fake. The thing that really sold me on them, was yesterday I got a check-in text from Tina. She thanked me and said she hoped my event went well! It was really nice to feel like I was more than just a pay cheque, and that I was a valued client. I would highly recommend this place to anyone looking to get their lashes done! read more

After reading all the reviews, i've decided to give it a try. Isaac was very patient and meticulous. The amount of effort that he gave during the process was commendable well done!!! Looking forward for the next lash extension. read more

After years of dealing with short, sparse and thin lashes I decided to give eyelash extensions a try... My eyelashes are difficult to work with, Issac takes on the challenge and makes me happy every time I walk out! Tina and Issac are genuinely nice people :-)... They respond quickly and work with my schedule! Thanks for being in the 'hood! read more