We just did not have the same experiences everybody else and I feel so bad. I wanted to paddle…read moreLake Eklutna and I contacted AK Paddlesports along with a few others. The price was right and the lady I talked to on the phone was really nice. We set up a time for our excursion. I was running a little bit late and let them know. They dropped off the kayaks at the drop off area. Which is about a quarter of a mile to the shoreline. These two 5'4" ladies had to attempt to drag the kayaks all the way down to the shoreline. The best part is the return., A family from Texas helped us get the kayaks to the pick up place. And the guy who met us to pick up the kayaks didn't offer to help, watched us the entire time and told our friends to load up the kayaks in the back of his truck. Customer service poor although everything else was awesome

I want to thank Chris and I really recommend his business to everyone…read more Chris was very responsive and very accommodating to our rental with quick delivery and pick up. We ended up drove to Mirror Lake one hour earlier than 1 PM our appointment time but Chris was accommodating and delivered I will 2 double kayaks around noon and pick them up one hour later. We had a great time there. We saw another customer who were waiting for their equipment to be pick up the same time. We highly recommend Chris for any of your equipment rentals With very reasonable prices and excellent customer service.