1. Launch Pediatric Therapy

1. Launch Pediatric Therapy

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Jersey Village, TX

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Launch Pediatric Therapy

5.0 (1 review)
Closed 8:00 am - 6:00 pm

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2 years ago

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Concentra Urgent Care

Concentra Urgent Care

1.6
(19 reviews)
1.4 mi

I had a very frustrating experience here. The lab technician was unhelpful and dismissive during my…read moreDOT eye exam. I mentioned it was my first time doing certain parts and asked for clarification, but she gave vague explanations and no examples--something most professionals would take the time to walk you through. I ended up failing the vision test. I then went to an eye doctor for a second opinion, and they confirmed my vision is perfectly fine and I don't need glasses. Even they were confused as to why I was there. I later went to another clinic, retook the test, and passed easily. Their machine here seemed outdated--imagine doing a vision test without letters or numbers. It felt like a setup to fail. Save yourself the stress and go to a clinic with better reviews and more professional staff.

On 08/14/2025 I visited Concentra Urgent Care ( location) 5474 East Freeway Houston, TX around…read more8:30 am. My walk-in visit was because I was experiencing severe pain and swelling in my left eye only. Upon arrival at the front desk, the receptionist advised me of a $150- co-pay. I began to question the validity of the charge because my BCBS co pay for a specialist has always been $70 since 2020. The receptionist claimed she confirmed with my insurance carrier BCBS. The Dr. that assisted me the same day stated her name was " Monique Archer " and she was a physician assistant & not actually a doctor. She only performed a : Visual" diagnosis only and advised me to seek OTC medication. On my release statement it breads " patient declined prescription " which is not True. I am 100% aware that my insurance carrier would not approve OTC medication because non prescription is needed I left feeling Fefeated and lost only because I was still in severe left eye pain. This doctor assoc. only did a visual diagnosis and did not use any " slit lamp, no tonometer, no phoropter, no swelling chart, and no autorefractir". But I was still advised to pay the $150 up front. Two days afterwards around Augustb17th I admitted myself to the Houston emergency room and was immediately re diagnosed with " Cornea Abrasion- Retinal Tear" . I called my insurance carrier and was advised my co pay should have only been $70 only I called Concentra Urgent Care again and was then told my insurance claim was paid on August 20th 2025 but for only $70 & i now have an $80 credit that's just sitting there. I called aga8n around November 14th & requested my $80 t/ b Refunded and as of today December 2, 2025 I have still not received my check Refund I tried to dispute the total amount if $150 but was denied but only eligible for the $80 I will never use Concentra Urgent again & will not refer them to my family & friends. This physician assistant was not certified nor equipped to assist me and advised Total miss- diagnosis. On a scale of 1-10 they will definitely get a 0 from me with 0 being the lowest of the low. I am now going to do a Google review as well as make a complaint with the BBB & the Texas Medical Board and review on Concentra Urgent care website​

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Launch Pediatric Therapy - speech_therapists - Updated July 2026

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