I absolutely loved our experience at this Orthopedic Hospital. What an amazing experience. The…read morestaff is super nice and friendly. Checking in was immediately and we didn't experience a long wait time. I may have waited for five minutes, if that! The doctors were professional and patient with my teenage son. Top notch experience and I highly recommend this establishment.

I had Carpel Tunnel surgery and my husband had Rotator Cuff surgery as outpatients at the surgical…read morefacility. We had different Dr.'s but both were very knowledgeable and capable. Nursing staff was great. The office staff is very pleasant and will let you know if your appointment will be delayed. I trust them for any orthopedic problem that pops up.

I had my first and only "therapy" session (if it can be called that) at this place. I was seen in…read moreabout 20 minutes after my arrival. The therapist asked me some questions and took some flexibility measurements. Then she said: "We will not be doing therapy today because we are running behind" Nevertheless, I was charged $75 co-payment and my insurance was billed for the visit. I complained to the office and told them that I would not be back. This cost me the whole morning; $75.00; an insurance claim, and I got nothing in return but a change of dressing for the wound. Beware.

My wife had hip surgery. She is very impressed with the professionalism of this center. We have…read moreused two Coles, one at the Woodlands which she liked but this one is even better. She has never had to wait. They are clear on goal setting. Very responsive to pain management. Could not be happier. I recommend this clinic without reservations. FYI - The official entrance faces Willowbrook Mall, which is where the wheel chair ramp is located.

I shattered my ankle/lower leg in a freak accident in the middle of August 2016…read more I saw Dr Kant initially at the Red Oak location, but was referred to Dr Miller as he is the resident "ankle specialist" at the Dotson/Willowbrook office. I required surgery to reconstruct/reset my ankle & lower leg bones. Dr Miller is a smart guy, seems younger than average for his role & knowledge, but most importantly, he did a four hour surgery & reconstructed my ankle using three plates & 28 screws, and it went off without a hitch. No errors, infections, issues. It's been two weeks since the surgery & I'm amazed at how good everything looks & how well it's healing. I followed all of his instructions & am on track to be able to walk again before Thanksgiving as a result of his efforts & my following instructions. The nursing staff here has been equally wonderful - knowledgable, available, empathetic, helpful, and friendly. I'm about a third of the way through my recovery, but the worst parts of it are over & right now is really about recovery & physical therapy - I'm very impressed at how it's all being handled at this location. The front desk employees can be hit and miss; some are friendly & helpful, I've also encountered aloof & ridiculous. There's also the issue that the front desk charges $30 GD dollars to sign your short term disability form...can't file without a signature, won't sign without the money. Highway robbery. Don't worry though. Wait, skip the front desk, and talk to the surgeon's nurse. They'll hook you up with a signature for your docs for free. (As it should be.) #lifehack

I am extremely disappointed with my experience at Dr. Hulen's office. I was referred back to him by…read morethe orthopedic surgeon who performed my rotator cuff surgery because I continue to wake up with my arm numb and my fingers tingling. Given my symptoms, I expected a thorough evaluation and continuity of care. This was not my first visit with Dr. Hulen. I have seen him before, and during that visit I felt my pain was dismissed. Despite my ongoing symptoms and prior MRI findings, I was told that I was "fine." I am clearly not. At this most recent appointment, I informed the medical assistant that I had already undergone X rays this year and multiple MRIs. I specifically explained that my previous imaging and the radiologist's diagnostic reports were already in my medical record. Rather than reviewing my chart or looking at the existing imaging reports, my concerns were disregarded. No effort was made to determine what testing had already been completed or what the radiologist had already documented before insisting that I have another $250 X ray. There was no meaningful discussion about whether another X ray was medically necessary. Had anyone reviewed my records, they would have seen that I already have documented cervical spine abnormalities, including a curved cervical spine, bone spurs, and multiple MRIs. X rays do not show soft tissue or nerves and do not diagnose a pinched nerve. I asked how another X ray would change my diagnosis or treatment plan. My question was never answered. Instead, I was told that if I declined the X ray, I needed to find another doctor. Rather than reviewing my records, performing a physical examination, or explaining why another X ray was medically necessary, I was denied an evaluation and told to seek care elsewhere. The lack of continuity of care is unacceptable. A physician should review a patient's history, imaging, radiology reports, referral, and current symptoms before deciding what additional testing is needed. I was referred by my orthopedic surgeon because I wake up with my arm numb and my fingers tingling. Instead of evaluating those symptoms, I was turned away without an examination. I continue to experience significant pain, numbness, and tingling that interfere with my daily life. As a Black woman, this experience reinforced what far too many Black women experience in healthcare. Our pain is too often dismissed or minimized. This is now the fourth provider I have seen within this practice, and each time I have left feeling that my symptoms were not taken seriously. One final thought. Ending appointments with "God bless" rings hollow when a patient leaves feeling unheard, dismissed, and denied an evaluation. Compassion is demonstrated through actions, not words. If a practice chooses to invoke faith, then it should also embody the principles of compassion, justice, and treating every patient with dignity and respect. I expected evidence based, patient centered care. Instead, I left feeling unheard, dismissed, and without the care I was referred to receive. Based on my experience, I cannot recommend this practice.

Great physical therapist with many years of experience. Paul is kind and professional. Very hands…read moreon treatment. Using sonogram, electro therapy, massage and exercises I am finally making significant progress following rotator cuff surgery. I switched from a fancy upscale Physical Therapy facility where I was neglected by the staff. I did exercises, was put on a timer and left. No one paid attention to my correct execution of the exercise. Kinetic Plus is a Christian facility. Soothing and uplifting music is played while you can pray for healing if that's your thing. This is a place that feels homey and yet they take their patient care very seriously. They are located in a crappy shopping strip and you would never guess this place would be any good based on location alone. If you are serious about getting back in motion I suggest you give them a call. I was referred here by my Chiropractor 8 years ago for frozen shoulder so I already trusted Kinetic Plus since they fixed my shoulder once before.They remain consistent. If you've had good physical therapy before, you'll recognize bad physical therapy when you see it no matter how fancy and computerized the place is.

This greatest hidden gem in the entire Klein area. I've lived around Klein HS for over 20 years and…read morenever knew this place existed. They were recommended to me by a KHS baseball coach who had his 2nd shoulder rehab here. He told me if he had to do it all over again he would have done them both here. I'm 45 and take fitness seriously now that father time is taking his toll on me. I workout 3-5 days per week either strength training or high intensity sprint interval training for cardio. I had a 360 type II slap tear in my left labrum that required 7 anchors to repair. After 5 weeks in a sling, I began rehab at Kinetic Plus. I took my rehab very seriously and committed to the exercises that Paul recommended on days I wasn't at Kinetic Plus. After 9 weeks 3 x per week of rehab, at my followup doctors appointment (Dr Fahl) I was told that my range of motion and strength was where they expect their patients to be at 14-16 weeks. I was floored. They then proceeded to tell me to make sure now to take it easy....i.e. I was almost too far along for my own good. They didn't want me reinjuring it. Pretty incredible results. While at Kinetic Plus, I bumped into other people that I know who were rehabbing there also (a former KHS baseball player playing at Sam Houston and a former Bearkadette both of whom said their entire families have always used Paul). Outside of Kinetic Plus, I met 3 other people who have done rehab there all of whom had amazing results. One of those friends had a frozen shoulder that Paul fixed which kept her from surgery. Another friend said he calls him "St Paul the miracle worker." The staff are all extremely hands on, friendly and genuinely care about your progress. The patient to staff ratio is never more than 2:1 even when they are busy. The big rehab places with all the fancy equipment can't even get close to this. Your session is also not on a timer where no matter where you are in your session it's done after 75 minutes. They will take as much time with you as needed and are all extremely encouraging. Much thanks to Paul, Patrick, Sue and Paul Jr. You guys truly have a first class operation.

The therapist is good, belling is a bit slack, they sent me a bill after one year for$38.read more

I would like to bring this issue to the attention of the Company management to ensure they are…read moreaware of the behavior exhibited by their staff and to highlight the significance of upholding quality standards and proper licensing. This pertains to an unfortunate encounter with a staff member on Thursday, September 20, 2024, specifically with a therapist named "Alek or Alexis." It is important to note that the front desk staff were present during my visit and were aware of the comments made. Upon my return to address the situation, one of the staff members promptly defended him. The individual receiving treatment is my mother, who was referred for physical therapy by her physician. Initially, we had the pleasure of working with a therapist named "Victoria", who was outstanding--professional, empathetic, and highly skilled. She inspired hope in us, and we eagerly anticipated our sessions. Regrettably, she has since departed. Subsequently, we began sessions with Alek, who, from the very beginning, made several discouraging comments, including: 1. Questioning our presence in therapy. 2. Indicating that my mother's evaluation suggested she was unlikely to improve, thereby questioning our reasons for attending. 3. Stating that this is not a gym for entertainment, implying that if we wanted that, we could go to a gym, and making remarks about individuals attempting to exploit the system for no valid reason. I was taken aback by his rudeness, as it felt as though he was accusing us of dishonesty and trying to take advantage of the system. I was shocked that he spent the entire hour of our first interaction merely reiterating why we were there. It felt as though he was suggesting we should leave. Engaging with him became increasingly intimidating, as he made me feel like a liar and that we had no right to be there. The reality is that he seemed disinterested in working with my mother, preferring instead to handle only straightforward cases where he could simply direct patients without much effort. 4. He indicated that if we did not attend sessions at least twice a week, we would face removal from the program, a statement the front desk staff later clarified as inaccurate. 5. In the second session, he made an inappropriate remark regarding my mother taking an extended time in the restroom, plus he mentioned that she likes to talk suggesting that she was doing that to avoid exercising. I would like to respond to that by saying that if he truly possessed the experience he claimed, he should know how to gently and respectfully redirect her conversation to encourage her to continue exercising as she is a senior person. 6. He stated that he found it challenging to work with her due to her slower pace compared to other seniors, plus safety issue, suggesting he was overwhelmed with patients and needed to focus on those who could keep up. It seemed as though we were being encouraged to leave the office because of his reluctance to assist my mother, as he provided various justifications related to our attendance. I shared my work obligations and emphasized that I am her primary caregiver. After discussing with the front desk staff, I discovered that the assertions regarding removal from the program for missed sessions were baseless. We eventually scheduled appointment requesting another therapist who have experience and knowledge, not bothered by patient and select what he/she want. I never see such a thing, I even asked about such behavior, no one agreed. My advice if you want to work in a field in the medical industry you need to be patient and passionate, it is not all about money. It is important to address the front desk staff regarding the situation with Alex as they seemed to be defending him. It appears that rather than offering assistance, he was more focused on expelling us from the premises. We expect to be treated with respect as clients, especially in a business context. We are not here to deceive or seek entertainment; this experience has been quite disheartening and has left us in disbelief. It is truly unfortunate and disappointing.

5 stars since day 1 my Dad got there! He lived upstairs in the assisted living and did therapy…read morethere. Carmen at the front, Valentine and Sylvia upstairs along with Amador and Jessica. Blake and "All I do is Nguyen" in therapy were caring and professional. They cared for Dad like family. If I had to do it all over again would I? Without hesitation!

the nurses talked about my grandfather behind his back as an amputee saying "i don't get paid…read moreenough to lift someone". would not recommend, they don't care for the comfortability of their patients as long as they get paid.

This place is terrible, ranging from uncaring staff to incompetent therapists. They made me make…read moreweeks just for an appointment even though the insurance had already approved my therapy. They don't answer their phone and won't return calls. After a cursory assessment visit, the therapist gave me a few simple exercises to do at home and told me to return in ten days. I am lucky if I get three sessions a month, even with insurance pre-approval for three sessions per week. My recovery is delayed due to them, and I am actively seeking a better facility.

I already wrote a rave review but am not seeing it. Ok, I found the first one but I am leaving ghis…read moreone. These guys are that good.These guys are great. I am here to learn some exercises to help with my back pain. First, it is helping, second, they all really do know their stuff. In addition to all of that, they are all so nice, so personable, they make this fun. This is not a fun thing but they make it seem like it is. I actually look forward to PT.

Severely understaffed nursing to patient ratio. The place is dirty and a/c doesn't work. A few of…read morethe nurses were great and majority of CNAs were wonderful however again severely understaffed. The therapy team were kind except the head guy. He was flippant and ignored the fact my loved one needed speech therapy for swallowing even though we chose this location for this specific need. No one ever did speech therapy the 23 days my loved one was there which made his swallow issues worsen and lose weight due to lack of eating. The head of nursing was rude and ignored concerns. My loved one failed swallow testing and still she was covering for the nurse one day and brought my loved one pills to swallow and one got stuck and after that he refused to eat or drink even though we had started to make progress. My loved one ended up with a pretty severe uti due to lack of changing him and I had to push for testing to prove this was going on. They were dehydrating him significantly with 3 different types of stool softeners. We had to request Iv hydration due to how dehydrated he was. My loved one ended up with bruises on his toes from pushing against the bed as they are horrible cheap beds that aren't long enough for taller residents. If you are considering this facility go on the weekends. The place reeks of urine and fecal matter because the one wonderful cleaner they have doesn't work weekends. Also, request a camera in the room so you can verify care for your loved one no matter what facility you choose. My loved one was never taken out of his room to socialize or take to the lunch room. He was left in his room alone. Getting older is hard. Our loved ones deserve respect, nurturing and healing. Do better.

Type of Care-Excellent, Care Quality-Excellent, Office Experience-Excellent, Thank You for Caring…read moreRespite Care Team Everybody showed CARE. M.Mc

My 8 year old son loves going to his sessions at Speech Monster - they are professional, efficient…read moreand most importantly, they make it fun for the kids. It was very convenient to arrange an assessment and schedule appointments and I've not had to wait longer then 5 minutes for our appointments. I've seen vast improvements and confidence in my son's speech. Highly recommend!

From the owner: We specialize in pediatric speech therapy with active CFISD speech pathologists in a kid friendly…read moreand convenient location. Our therapists are accustomed to working with children who have an additional diagnosis including autism and intellectual disability. Adults are welcome too!