I asked do they separate the whites & colored clothes if I drop off my laundry. I was told by the…read morestaff "Yes we separate the clothes to wash them. I picked up my clothes, got home & all the whites are all dingy like they wash the whites & colors together. So they lied !!!!!!!! I'm not happy at all bc now I have to buy more whites bc they messed these up bad. I called them to let them know & the staff just said , We are sorry for that. No compensation at all. I will not be dropping my clothes off the this place again. Very very disappointed!!!!!!! They get 1 star from me.

Of the several locations of this laundromat chain, this one is on the smaller side. It does not…read morehave quite the amenities and services of the bigger one near I-20 that I typically use (notably automatic doors), and the neighborhood is a tad sketch. Having said that, it was functional, and someone was there to monitor the place and clean out the dryer filters, and being in a chain, the same card they use for payments works at this location as it does elsewhere. Being closer to the medical district, it may have a use for some, and since there were plenty of other people there, this location is serving a need.

Super clean, love the laundry card system. No need for coins or cash. Lots of large machines. Air…read moreconditioning. Was here at 10pm alone and nobody bothered me. Cute refurbished garage aesthetic.

Clean, good prices, and friendly staff. The attendant on duty, Tammy, was very nice and helpful in…read moreexplaining how the entire process works. The facility is clean, safe, and in a good location. No issues with the quality of the washers and dryers. I did about 3 weeks worth of laundry for myself for under $10. Will definitely be coming back regularly.

The owner is a complete and total jerk. I was a long time customer and put up with his rudenesses…read morebecause he was close to where I live in North Augusta.... But not anymore and I will tell everyone I know to take their business elsewhere. Hey Mister - it costs you nothing to be polite but it costs you a regular customer because of your arrogant attitude and complete lack of gratitude for your regular customers!

Walked in and a young lady was behind the counter, didn't greet me or say one word. Had me feeling…read morelike maybe it was the color of my skin. She took some clothes in the back and probably extended her stay in the back, I walked out and I'll take my MONEY somewhere, anywhere else...

They do a great job on our laundry. It usually takes 1-2 days to get it back…read more The staff is very friendly and helpful.

Very friendly attendant. Overall everything was fine. No complaints. Clean and convenient.read more

I have been shamefully overdue for a trip to the laundromat ever since my hubby & I moved downtown…read moreand received the ultimate house warming gift, in the form of a Barbie toy for washer 'n dryer from our lovely totally-awesome-not-AT-ALL-deplorable slum-LANDlords. Annnnyway, Lucy's did the job. I waited to wash our biggest stuff (duvet, blankets, stuff that didn't have a chance in hell of getting washed at our apartment) So I couldn't wait any longer, and Lucy's quickly made me realize just how idiotic I'd been to wait SOO long. Well if your landlords are going to treat you like trash, then you might as well act like it lol Everything went very quickly and I spent way more money than I needed to because the washers and dryer's can get pretty darn big And I definitely underestimated them. If you forget to bring detergent or bleach like I did, they sell it upfront. TIP: Just don't come during COVID-19 if you're planning on doing a whole days worth. You'll be sorely disappointed and sitting in your car for a good hour or so Oh 2020, the year that keeps on giving...

Didn't have any issues with washing or drying my clothes but it was extremely dirty with trash on…read morethe floor and the restrooms beyond dirty and smelling very disappointed..

I'm so thankful for this service I had to get ready for my family coming to town and not worrying…read moreabout laundry was a save! When my family was leaving all my laundry was clean and waiting at the door! Amazing! They also keep a wonderful smell weeks later and my daughter is amazed every time she gets an item of how they folded it so neat and cute.

This is my Second Time using this Service due to my Busy work Hrs. Not only is this convenient,…read more HER Service is PROFESSIONAL!!!!. My Clothes came back looking like Brand New Money. She got my Business for Now Moving Forward . Her work be on time Picking up and Dropping off! I like that!! Try her Service. I promise you would Thank me Later!!!!!

My experience was excellent. They are timely, accommodating and do a beautiful job. I am so happy…read moreto have discovered Laundry Valet! After an accident I was unable to do laundry for a few months. These people are a gift from above! My laundry is packed and arranged perfectly with consummate and professional attention to detail. Very reasonable fees.Thank you!

Laundry Valet provided a super convenient service -- they picked up my clothes and returned them…read morefresh and clean within 24 hours! The turnaround time was impressive, and everything came back nicely laundered and folded. While the service is on the pricier side, the convenience factor definitely makes it worthwhile, especially for busy weeks. One small downside: the clothes are returned in clear plastic bags that resemble shopping bags and don't close at the top. This means you'll want to make sure you're home (or can bring them in quickly) so bugs or dust don't get inside. Overall, though, I was very happy with the experience and will use them again when I need a fast, reliable laundry solution!

It was clean, everything was working and the manager on duty was friendly and helpful.read more

Always a great experience, no matter what the circumstance. On my last visit, Kathy helped me with…read morethe washer when I was having trouble processing my card payment in the most friendly and patient way. It is attendants like Kathy that make me pass up the other laundromat on my 25 minute commute to the store!