I've been dealing with Laundry Factory for almost 10 years. They know me by name and how I need my clothes washed. No cap!! Thanks for everything! read more

Clean friendly, and owner on sight. From what I see. And, duel his brother is food truck in front.

Lots of good machines. Helpful staff. Parking lot is right outside so bringing your laundry in is easy. read more

They did as they said - dry cleaned my clothes and returned them. The best thing about LF is their cleanliness and consistency.

Mostly clean, and I like that they always have attendants working. No restroom though, would love to see one available for paying customers, especially since people spend extended periods of time here and shouldn't leave their belongings unattended. read more

This is a very nice laundry. I drop off and pick up. I've used this place for years and the service has been very consistently good. Excellent staff, excellent service. Always above and beyond for me. The place is spotless. I've never had a bad experience. I have to say that the parking lot is a pain. Awkward, too small. I wish I could be added to the pickup/delivery schedule but it's full. That says something read more

Do your laundry here! They have machines that take debit/credit cards. It's clean and comfortable. And Madge, who works here, is the best. She was so helpful. I'm grateful I found this place during a work trip. read more

My go-to place for dry cleaning in the city. Every time I need something dry cleaned, this is where I go. I've never had any problems and I believe the prices are fair. read more

I absolutely love this place! Using it for wash and fold - always done by the next day and most times ready on the same day (if dropped off before noon) without any extra charge. Pricing is reasonable. The staff is always super nice and efficient. It's my go-to for laundry service!!! read more

It's a laundromat There is a parking lot and automatic doors so that makes loading and unloading easier I come here for their big A giant 80lb washing machine Think king comforter from Ugg you get the idea that thing is like 80lbs wet and no way will it fit in my washer it would kill my washer So as this place has THE washers for these monster blankets (side note buy twins or fulls no one needs to share a blanket ) another side note separate blanket makes for happier marriage and you can quote me on that So the place is clean plenty of washers and dryers 9.50 for that big guy it's worth it They have other assorted washers They even have two sizes of dryers And plenty of seating Oh almost forgot their machines take credit cards whoooo hooo you don't have to bring a zillion quarters ...for you money carrying folks that like to put quarters into machines fear ;not they all take quarters too read more

Laundry Factory - Laundry Services Near Me - Pittsburgh, Pennsylvania

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So happy we found the Laundry Factory! They are very clean and kind, every time I go in, there are employees doing a great job maintaining cleanliness and you can ask them for assistance if needed. Washing and drying is a reasonable price. There are wipes if you need to wipe anything down or clean a folding table. It's nice to be able to get everything washed, dried, and folded quickly. They also have services at the counter for dry cleaning and drop off laundry per pound. Overall clean, kind, and efficient - definitely recommend. read more

Laundry Factory - Laundry Services Near Me - Pittsburgh, Pennsylvania

There's a ton of different sized washers and dryers which is convenient when washing bedding. Washers are pretty expensive, around $4-9 depending on which size you use. Dryers on the other hand are cheaper, around $2-3. Dryers are coin only and the washers all look to have a card machine on them. There is a coin machine in here as well. It's very clean in here, and there's plenty of seating. The washers and dryers are of high quality and very efficient. No bathrooms or drinks available on site though, giving 4.5 stars based on pricing being higher than average. read more

The place is clean machines all work it has comfortable seating a nice clean parking lot ..

This review is about the dry cleaning service. I can't speak to their other services. I just tried Laundry Factory dry cleaning for the first time and my clothes came out worse than they went in. One pair of trousers was faded in the process. Definitely the worst and most expensive dry cleaning I've had in 10 years. read more

My roommates came here after having bad experiences at Able Laundromaxxx. Here they have 50lb super driers, 80lb loaf accommodating washing machines, and some of these machines take credit cards! It's clean and well taken care of. There is an attendant on site. Candy machines, a tv you can use, and change machines are also available. They offer dry cleaning and other laundry services for 1.25$ /lb. They also have a cool Asian market next door! There is also a private parking lot. read more

This laundromat is always clean and the machines are like new. They also accept credit cards on both the dryer and washer. Huge machines that allow you to clean two comforters in a single load. Their prices for drop off are too expensive but the self serve is perfect. read more

Laundry Factory - Giant washer - Laundry Services Near Me - Pittsburgh, Pennsylvania

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I was in need of getting my suits cleaned for an upcoming event I was to attend. I looked up Laundry Factory ahead of time for pricing and found it to be fair. I showed up with my two suits, two shirts and two ties. Was given a time to pick them up and I was on my way. Here's what upset me just a bit. The timetable they gave me was fine, until I showed up and my stuff wasn't ready. Good thing I didn't need them that day. I guess if I would have shown up a bit later it would have been fine. But they told me it would be ready the day before, so showing up a day later and finding out that my shirts were just being started kind of irked me a bit. Anyway, with that out of the way, I was fine with it all. Like I said I was prepared and did this early. When I finally had everything in hand I was pleased at the service I had received. read more

Always had machines open and the workers are nice. Different size options for washers and dryers. Place also offers a coin changer, debit card scanner on the machines, and they even have soap for sale. Definitely recommend. read more

My laundry came back so clean and nicely folded and with all the socks matched up, it was above and beyond. I really appreciate the care they took. Even a stubborn stain had been removed, and I hadn't even pointed it out. They did a super job! read more

This is a awesome place to do laundry. Super clean, plenty of washers and dryers. I love coming here when I need to do large comforter or for my dry cleaning. A very friendly staff. Can't find a better place. read more

Did a couple loads here after my usual spot was gettin kinda gunky. This place is less gungky and maybe more funky. It reminded me of early 1990's shoe carnival and best buy. Maybe if block buster's exterior designer had a side gig itd look like this. Any ways I never once saw an employee at my old spot and I saw like a whole bunch at this one so that's wildly different. The decorum is going strong with tide logos and magenta tinged neons or something like that? They got benches, bowling chairs and even desks to do your homework on! TV (with the commercials and everything!) Smells like chemicals!! The door kept opening and closing!! I brought a book and didnt read a page! That much excitement. Any ways next to a beer spot and a japanese grocery store that's cool too ya? I dunno. Will go here again tho. read more

I've been to the Laundry Factory a few times to use the large washers to clean my bed comforter and some loads of clothing. The place is always spotless and I always see the employees dusting, vacuuming, etc. The prices here can be kinda steep ($6 for a load in the largest washer), but it comes out even when you think about how many separate loads I would have to do in my apartment complex's washers, which are $1.75 per load. There are always open washers and dryers, even during the peak hours. And also plenty of rolling laundry baskets and folding tables for everyone to use. The decor is visually pleasing and the waiting areas always have something entertaining to watch on the tv's. I highly recommend doing your laundry here! read more

Laundry Factory - View from one of the waiting areas - Laundry Services Near Me - Pittsburgh, Pennsylvania

Pros: There is a parking lot. There is an ATM in said parking lot. They accept credit...on most machines. There are a lot of machines with different sizes for both washers and driers. There's a beer distributor next door. Cons: The staff. It's a pretty small space. The staff. It can get crowded, especially on weekends. The staff. It's pricier than other nearby options. The staff. I've witnessed some pretty terrible experiences with the people who work here. The staff puts stickers on the machines they will be using for their services, which is cool...until you're about to fill a machine and they slap a sticker on it just before you put clothes in without saying a word. They tend to leave 1-2 items in the dryers that cost less, so don't expect to use those. God forbid you take a cart you think is empty, they will give you a nickname and talk shit about how rude you are long after you leave. I've witnessed this type of smack talk by the employees almost every time I go there. read more

So Let's start out with the fact that I live in the south side and drive here to do laundry because my local laundromat suuuuuucks. This place has 4 stars so I figured let's give it a shot. Parking lot is small but that's ok there's also street parking! They are super clean and a pretty large laundromat compared to ones i've visited. Washers and dryers worked great! I'm not used to that being the case! Dryers dried and washers washed, as a good laundromat should! Workers were friendly and the machine take cash or card which is greatly appreciated! There is a notice on the machine that I completely missed that says the credit card authorization will be higher than displayed amount so just be ready for that if your funds are low! All in all I would totally prefer the 20 minute drive here for a nice clean wash rather than the one down the street from my place in the south side. read more

Great and clean place to do your laundry!! Affordable and available parking close to the place!

Really nice and new laundry mat. Expensive for wash and cheap for dry so I guess it averages out to just a tad pricey. Probably worth the extra cost knowing the machines work well etc. Would recommend! read more

Do not dry clean expensive clothing here. Wow. My ivory wool coat got destroyed at this service. I am not looking for reimbursement or payments. Just doing a public service letting people know not to do a dry clean here. The whole texture and the color got ruined. The owner also went livid thinking that I was trying to make something up and not pay. I should have just gone to another place for dry cleaning. Smh read more

Laundry Factory - Before "dry cleaning" - Laundry Services Near Me - Pittsburgh, Pennsylvania

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So I had to come here, after my horrible experienceS at my local laundromat. So this to me was a god sent. Clean, Clean, and Clean! This is very important when you're going to a public place to wash your clothes. They had employees there onsite, who were very helpful. My only gripes is that it's a bit cramped; it's hard to maneuver your laundry basket with 20 people around. Needless to say that fact that I can smell clean laundry means I'll be back! Oh yes they have free Wi-Fi, meaning 2 hours of laundry time goes by in a flash! read more

These folks are great! I bought a new comforter that was super cheap and took it here to have it cleaned before I used it. It separated during the washing and they repaired it free of charge. (I told you the comforter was really cheap!) They also got it back to me within the original quoted time. read more

I have to admit I haven't been to many laundromats in my days, but this one was lovely. Clean, not busy, free Wi-Fi, and free parking. I did go on a weekday so times may vary for busyness but I was able to easily have my pick of washer and dryer. Because they do laundry service they also had staff available to answer any questions. There's a TV area and separate workstation so I was able to get a little bit of work done while waiting for my laundry. read more

The Laundry Factory has all the bells and whistles. We have utilized their services for years! However, recently my family has had to use the do it yourself laundry service and this is where I have an issue. I love the fact that the place is clean, but I find it offensive when the employee mopping the floor literally mops over my feet as if I'm not standing there. This has happened on more than one occasion. I'm starting to feel as though I am being single out. Also, the closer it gets to closing time the attitudes of the employees change swiftly to unfriendly and borderline rude. I share this experience simply because acquiring a customer is one thing, keeping a customer requires work (ie kindness and professionalism). Management needs to know that these little subtleties will cost them in revenue! read more

Okay I am no laundry aficionado but this is the COOLEST laundry mat. Is that even a scale for laundry mats? On a scale of 1-"cool"? Great space, variety of washer sizes based on laundry weight, and a ton of different areas and seating choices to relax in while your laundry is spinnin away! I used the ATM for a $2.50 fee and was able to get quarters right next to it. My duvet was $3.75 to wash which seems a bit pricey but I enjoyed the environment. The customers were all your average peeps with some quiet conversation. The cashier who gave me change was super hip - is working at a laundry mat the new hot thing? Overall this was an awesome spot for a quick load! read more

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Super clean! My clothing came out great. No bathrooms but plenty of sitting space. It certainly doesn't feel like a laundromat, more like an arcade or something. It's so colorful and the lighting isn't awful. read more

Dropped 3+ loads of laundry including towels. Service was fast within 5 hours and a real time saver. Laundry was clean, folded, and ready to put away. Cost was reasonable. Thank you. read more

After my horrible experience, I came to Yelp to see if anyone else had something similar happen. A review you'll find here from 4 years ago by Carrie K. says "The owner also went livid thinking that I was trying to make something up and not pay." This exact situation happened to me. After letting him and his staff know I'm in chemotherapy, he treated me with a hostile raised voice and the implications that I was lying about his fabric softer. If you are at all sensitive to smells (or in the case of my partner, not at all) DO NOT PAY FOR CLEANING. The fabric softener they use is so strong that even several washes later the smell is nauseating. After giving them a second shot at getting the blanket clean without smell, and it again coming back VERY fragrant, we called for a refund. We would have no choice to pay someone else THIRTY DOLLARS to place it in a large washer/dryer. Despite the service not being rendered, having a blanket that now made me nauseous to be in the same room as, he refused. The owner, Jerry, is an awful troll lacking any semblance of empathy. He was rude and unpleasant, speaking over me every time I dared to speak to explain the circumstances. At the end of the day, don't give people like Jerry business. I moved to Pittsburgh for treatment a few years ago, and there are so many wonderful small business owners here. My advice: is seek those people out, and stay away from this place. read more

Highly recommend laundry service. When I moved to Lawrenceville our dryer in the house was broken. When time is not always on our side I was able to use laundry factory to wash, dry, and fold my cloths. Dropped them off at lunch time and then was able to pick up after work around 5:30, same day! Price seemed pretty comparable to other places but they do a great job, fast and keep your clothing lasting. read more

This is a good place to do laundry but the Dry cleaning is SLOW. Like several days plus nearly an hour when I came back. I'm sad because my regular place closed and I was hoping this would be a good placement. I dropped clothes off on Monday and was initially tole they'd be ready Thursday, or 5pm Wednesday if I was in a rush. I was in a rush because my other cleaners had a 24h turnaround, so they promised 5pm Wednesday. I show up at 5pm and the clothes weren't there. The guy running out to get them told me he'd be back in 10-15 min, and I don't live nearby and really needed my suit for Thursday at 7am, so I decided to stick around. Went next door to buy a snack, came back 15-20 min later, still no clothes. The other guys were so nice, kept apologizing, kept reaching out to the other guy - at one point said it would be 5 more min. It was not. I ended up waiting more than 45 minutes after work, instead of seeing my family and starting dinner. Did they offer me a discount? No, they did not. No bueno. read more

Wash-N-Fold The Last Four Times Using This Place Very Disappointing! Sent my clothes back dirty I even Tipped!Which is rear I'm on a strict budget,Also had a shirt in for Dry Cleaning if collar just from hanging in closet uncovered Comes Back with A Blue and Black stain it never had on drop off tf read more

Excellent facility! Very convenient to UPMC with easy parking. Staff are very helpful. Machines are clean and well-kept.

I've been dropping off quantities of 25-30 shirts for dry cleaning at the Laundry Factory almost monthly for over 3 years now. I've never had a problem with any of my shirts or pants and have never had anything lost or ruined despite the large quantities. The dry cleaning services are reasonably priced and have kept all of my dress clothes in shape and well past their useful life. read more