I was a licensee here since July 2023. My husband ran our logistics and I our operations. From the beginning, it seemed like an amazing opportunity. Everything was great until we paid TY the money for the licensee. We were told there was a system as he advertises on his website as well. Once we paid, we had a few meetings which got canceled all the time by him. Granted we did reschedule 1 or 2 but it was mostly him. It got so bad that we said we will let him know when we needed a meeting and didn't have any more ( due to questions not being answered) During these meetings We would ask questions about the system and laundry-related questions and TY would dance around the answers. It seemed to us he had never even run the operation himself  He was definitely not portraying the same guy who sold us on the PowerPoint presentation. In fact we felt pressured us to hurry and pay/sign up. He said there was a whole system he would give us once we signed up and paid.  Once you pay there is 0 to none support wise. I had to ask several times to get things done and some of those things never got done in a timely manner. the VM never got transferred either. The meetings we did have were okay. It was more like a cheerleader pep rally than getting our questions answered. He wanted us to take pictures of our marketing for him ( which was weird to me) because why would that help us at all, besides the brand he created.  The marketing pictures on the site are the same as months ago. We basically were advised to give a service away for free to even get a client.  granted my Husband and I are avid business people so marketing wasn't an issue. It had nothing to do with it moving slow at all, it was mostly he did not do what he said he was going to do. TY told us we would get all these things with the license and then when it came down to it, he wouldn't be able to give us an answer when it was coming. One time he 2 day'd one single detergent to us after we had asked him for months where our stuff was.  It got so bad that we decided the phone tag/asking questions was not getting better and we decided to quit doing business altogether. It seems Ty is good at the sales pitch for laundry on the way, but the support beyond that is NOT there. I would advise you to save your money and not pay for a " license". It's a good concept but there is NO system and any questions you have probably won't get answered. Always in a "meeting" or busy and not helpful to helping towards your success.  I had my husband take over everything and I blocked Ty on all social media because I felt scammed and played. This was my personal experience with this brand/company.  We asked for our money back and he kept wanting to have a conversation. I told him we were done and everything we had already addressed via text. I do NOT recommend this company as a license. It had NOTHING to do with success, it had to do with him not following through with what he promised/advertised. I am big on people's word and accountability and Ty does not have any of that in my eyes. He just has a lot of excuses and dances around questions he does not know the answers to.  I felt like it was a chase to get me as a customer and then he failed us on the other end. He kept asking us to write him a review after the first initial meeting and we never got to it. The laundry delivery services concept is amazing if you have a system to it, and honest people with integrity, but this one did not in my opinion. a update-***After several phone calls & texts, Ty did reach out trying to make it right "somewhat"- but seemed more like an excuse. First, he suggested we find a replacement for our license here in Colorado so he could pay us back our money! I told him no. Does this not sound like a ponsie scheme? Why would I want anyone to have that experience? I took the review down over the weekend while I thought about all this. On that following Monday We talked about how he would pay us $100.00 a month till the total licensee fee was paid back. He told me that he couldn't have anyone know about this because he would go bankrupt or they would ask for their money and he never had someone ask for their money back. He claimed he was broke and didn't have our money and didn't know how he was going to even pay us the 100$ a month. He said he had to move out of his fancy condo in FL and he was struggling financially. At first, I considered it but after a lot of thought, I decided that if he doesn't pay us in 30 days I will take legal action as I do feel he scammed us. After doing some more research, I found he took his business off Google as well, which is weird. And on one site it says permanently closed. Something weird is going on here. I want to prevent anyone else from falling for this potential scheme. disclaimer-*"Opinions are my own and not the views of my employer"  This is my personal experience I had with this company and not meant to disparage the company in any way read more