This may be the first time I'm writing a review of a business I did NOT end up working with in the…read moreend. I reached out because of hearing the ad on the radio like a lot of people. I ended up being put in touch with Scott Wooster who had a very thorough and fun conversation with me where he learned about my insurance needs and situation. I responded to an email so he could review my whole picture that afternoon. The following morning I had a very detailed email with his thoughts. He recommended I stay with my current insurance carrier but then proceeded to suggest ways to reduce my premium there. I did those things that dramatically increased my coverage and reduced my total premiums by about 20%. I can't recommend FirstMark and Scott more. In the future I will be able to change my coverages and Scott will be the first one I call when that day comes.

Customer service is just not a thing here unfortunately. They don't answer nor return calls. Save…read moreyourself some frustration and work with a company that values your hard earned money and business

These guys always seem to remember me... though we only speak every other year or so. Not sure how…read morethey can be so personable, but it is very comfortable. They have always provided me the answers to all my questions. Service is the best. Not sure what more you could want in an insurance agency.

I've worked with McDonald McGarry for many years. But I want to partiicularly thank Alyssa Miller…read morefor her recent help, particularly in finding umbrella coverage. And as we've made changes to Homeowners and auto, she's patiently explained and answered my questions. I'm grateful for her help.

Scott B. from Cornerstone did a wonderful job helping my wife and me navigate the complex process…read moreof joint Medicare enrollment. He was very responsive and thorough during the entire process, and we found his guidance very reassuring. We would strongly recommend Scott, without hesitation, to any new Medicare enrollee.

Working with Scott Bastianelli at Cornerstone has been a truly positive experience. Scott…read moreconsistently took the time to listen attentively to my concerns, demonstrating genuine interest in understanding my needs. Scott's expert advice was not only thorough, but tailored specificially to address the issues I raised, which made me feel confident in the direction we chose together. Throughout our collaboration, Scott maintained clear and proactive communication, ensuring I was informed every step of the way. I greatly appreciate his professionalism and commitment, and I look forward to working with him in the future. Leslie Delfin

I've always had excellent service from Premera and they have a good network of providers…read more Note to people looking to save money with doctors and hospitals.... don't ask the doctor if they "take' your health insurance - of course they do. Instead, ask if they are in your insurance company's network of providers (or look it up on your insurance company's website). If so, then the insurance company has negotiated lower rates, so you end up paying less co-insurance/out of pocket.

Premera's customer service has been consistently disappointing. Communication is poor, and there is…read morea clear lack of follow-up when issues arise. Working with their affiliated pharmacy, Credo, only adds to the frustration--prescriptions are not handled reliably, and there is little accountability when problems occur. For the cost of this coverage, the level of service is unacceptable. Delays, confusion, and unresolved requests seem to be the norm rather than the exception. It feels like the burden is always on the customer to chase answers and fixes. Overall, this has been a high-cost, low-service experience. I would strongly recommend others carefully consider alternatives before choosing this provider.

Hien is an incredibly knowledgeable insurance agent who helped us better understand the multiple…read morepolicies we have with Farmers. She explained and shared vital information that we never knew and options we didn't even know we had. We spent hours with her and when we left her office, my husband and I both agreed, we definitely have the best insurance agent around. Thank you Hien! Tom and Laurie R.

Hien & Betu we're very helpful in answering all of the questions that we had when it came to…read moreinsurance and bond for our small business. They also went above and beyond and helped us with paperwork that relieved a lot of stress and uncertainties we had with other things that had to do with setting up the business, that we were unsure of. Very professional, kind, and patient.

I have been with Josh at Start Farm for many years. He is always quick to return messages, answer…read morequestions, find the best value and coverage for our needs. He has excellent customer service, very friendly and I can't imagine doing business with anyone else. I refer all my friends and family to him. Thanks for all you do Josh!

Josh has taken care of me and my families insurance needs for multiple years. I am thankful to have…read morean agent who is always available for the endless questions I have. I have referred many family and friends to him throughout the years and they are all equally satisfied. If you are looking for an agent who truly cares about what you really need, Josh is your guy!

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

I loved Ross he always took the best care of my manufactured home. He helped my friend with her…read moremoble home insurance as well. Unfortunately, Ross died of cancer in Oct 2023. I will miss him. I no longer have my manufactured home but my friend still ownes her moble home. She has foremost insurance and they are a great company for manufactured and moble home insurance. She now has to find a nrw broker.

From the owner: For over 30 years I have specialized in Home owners insurance, specifically manufactured and mobile…read morehomes, as well as Life insurance. I am an independent agent and pride myself on prompt and personal service.

Look No Further I was slow warming to the concept of agency…read morein general for my business, preferring to research, test, contract for myself. And I still am in most cases, but John and Camra at Interstate Insurance found me decades ago, luckily for me and my family. Their help in finding and maintaining insurance coverage for cars and home is invaluable. Like another poster here, I have been shown new ways to protect myself and family, and they keep my account under review to keep my costs as low as possible, my protection lean and in line with my needs. Another unique service they have provided is that, when I tell them I want a change in coverage, Camra or John will caution me and even contradict me where I may ignorant of a misstep. Imagine the courage and commitment to their clients that it takes to argue with them in their own best interest! Camra and John have consistently saved me money and steered me to the best courses of action time sand again I can't believe I haven't reviewed this business before. They have been steadfast in protecting me and my family longer than any other business in my community. 28 years! I wouldn't think of changing, and cannot recommend Interstate Insurance Agency enough.

I have been with Interstate Insurance since 1996. We have our Auto and Homeowner with John,…read moreInterstate Insurance is the best when it comes to saving money. They are always there when we need them. We have been very happy with the work that Interstate Insurance has done for us. If you are looking for a great Insurance Agent then give them a try. They are always looking out for us. Thank you Interstate Insurance for all the hard work that you do each and everyday. Patrick