Ron was extremely kind and patient. Walking my friend through the entire process giving her the…read moregrace of time to make her decisions.

The service was wonderful. The quality and value were perfect…read more The people were very nice and friendly and they helped us with everything

Attended a service here. Facility was spacious. Restroom was clean. Got a soft peppermint and a…read more2026 calendar on my way out.

I ve been to a few events here unfortunately but always well done and nice tributes…read more -----------------------------------------------------------

PREFACE: I plan to update as my experience unfolds, but as…read moreof now, this For-Profit is not honoring a 60 year old "Immediate Need" contract my grandmother took out for 2 plots in 1965. She purchased one for my Veteran grandfather and another for my herself -- both Paid In Full! Years ago my mother left me a box to open upon learning of her death, which was this, 2025. MY BACKSTORY: Grandmother purchased the plots 1965. She died in CA, 9.21.2001 leaving my mother next inline as the "Assignment of Interment Rights" holder. My Mother died in CA, 12.24.22. May 2025, I learned of her death and received her ashes from the L.A. Cemetery and Crematory in Boyle Heights, CA. If I hadn't, she would have been buried in a Mass Grave of the Unclaimed. In her box were copies of documents from 2001 where Valhalla Management, Mr Zell, nicely confirmed that upon my mother's death, I, her only child, would be next inline as "Assignment of Interment Rights" holder. Not having a public email nor an 800 number, makes it costly for out-of-state family. The only way I was able to get in touch with Valhalla was a DM/PM on facebook. May 2025 I reached out and staff named Nick, EVENTUALLY, replied asking me to email documents for him to look at. So, I sorted through Moms box once more to make sure no documents were overlooked. Early July 2025, 2 emails with various PDFs were sent. Late July no response. I did a followup DM/PM on facebook, that too, was ignored. (You can tell when someone read a DM) CURRENTLY JULY 2025: Once they are satisfied I am who I am, the challenge for me is to decide which of 3 CREMATED family members should be interned at Valhalla. They are: my Grandmother, my Grandfathers famous sister, or my mother. I would LOVE to place all 3 there, and give accolades if that is possible. As of this writing, I can't say because no one has replied to my correspondence. Just days ago I left a short Follow-Up DM/PM regarding my emails. Nada. CONCERN: Will or will they not honor a Contract that has been satisfied monetarily? Whether it be of my doing, or other family members with more tenacity, will they step up? It would be great for this to workout the way my grandmother envisioned! I would love have them handle my mothers Obituary Notice as well. Let's hope! As I stated, I will update as this unfolds. Really shouldn't be this way, but, here we are.

I understand they have NEW management and because I want to be close to my deceased mother I had…read moreconversation with them. No I am not changing my mind about the old management.... But the new management are much different, much kinder, more caring and receptive to my needs. They are five star and have cleaned the place up.

Jim and Kim are wonderful people. They were very helpful and supportive. They made a very difficult…read moretime seem less . They had my families back. I would completely recommend them!!!!!

I can not say enough good things about Wolfersgberger. From begining to end, everyone I talked to…read moreor had interactions with were nothing but polite, professional, attentive to my requests, aware of my emotional state, and all around "good people". They answered all of my questions and even gave me a checklist of things I shoud do now, such as who to call and what accounts need to be closed etc. You just don't get service like this any more. Lovely people and an outstanding business.

My husband passed away last week suddenly, and Baue funeral home was outstanding from start to…read morefinish. TRISHA DAVIS, was our funeral director and worked so hard to make the visitation, service and burial at the cemetery the next day special. Everyone at the Jefferson location, including ELLEN & JAMES, were so kind and helpful. Next i plan to pre-plan my own funeral there. I am very grateful to them all.

My mom, Mary Rita Langston, had her service at the Jefferson location recently. Her first name was…read moreMary Rita, not Mary. She never went by Mary. I explained this so they did not think Rita was her middle name. During the planning meeting with the funeral director, I stated this. Also, she did not like flowers so I asked that her obit stated no flowers please. We wrote obit at meeting & I signed it. They posted the obit with the name Mary under her photo & a link to send flowers. I called upset & it was corrected. At her service the signage said Mary & even the ashes I took home had Mary listed on the bag. The worst part when when I viewed her prior to cremation. They mentioned she would be in the hospital gown she was wearing in the hospital. I also said she doesn't wear makeup so please don't apply any when I see her. They had the photo I provided for obit. They put heavy foundation, rouge & dark lipstick on her. Most upsetting was they had her in, what appeared to be a push up bra. They made her breasts look like cones very high on her chest. She was 81 years old. No one arriving from the hospital morgue after suffering a heart attack is wearing a push up bra under the hospital gown. Why would they do this? I posted a review on their website & they took it down. Don't trust your loved one with a company that can't even get their name correct despite multiple reminders.

Baue has been the funeral home of choice for my family for decades. They have always done a great…read morejob from start to finish. Most recently as soon as we learned of my great- aunt's passing, I went up to the home to get boards to make her memorial photo boards and they were ready immediately. This Cave Springs location is beautiful and is fully staffed to direct visitors to the correct room. There is also ample space for refreshments in a place where family can go to decompress and children can feel more comfortable away from the main viewing room. Today we were there to attend the wake of a neighbor. Not only does my family trust Baue, but most of my friends and acquaintances also choose them as well. Sadly, I have been here more times than I can count in addition to their location on Kings Highway in Saint Charles. Can it be expensive? Yes, but you get what you pay for. I highly recommend.

From the beginning of my dad dying in his living room unexpectedly to the end Baue was a nightmare…read more They couldn't come for 3 hours to get my dad. And my dad was a normal size man. 6'3 and 200 lbs, they come 3 hours later while we have to see my dad just lie there dead and sent two ladies under 5'5 who weight nothing. They had to get the police to help, who were grown me . Then their EV van breaks down in my driveway, where my dead father sits. They call us later and arrange times for us to meet and tell me we will meet with Jennifer. We come and it's a man named Andrew who did everything he could to make us spend a ton of money even though I told him what my dad told us he wanted. Andrew had us sit there for hours waiting on him to make all these statements of different ways to get more money from us. We never met Jennifer. We ordered two death certificates, we had to pay for them and we were told we would get them when the doctor signed off. They sent one to the I srua ne company without telling us, asking us or even allowing us to make a copy and send it. The life insurance paperwork stated a copy would suffice but Baue took it upon their selves to sent it. When they finally cremated my dad 3 weeks later because they claimed the doctor didn't sign off, they refuse to tell me when we could get their ashes. They had me driving from one building to another ad. Gave us an assistant. This little assistant lady kept telling us she was not comfortable telling us when we could get their ashes and they will call me when they can. I had to give my name 43 times and number because they couldn't tell me anything ever. That's all I was ever told. And they gave me emails that were wrong when I was sick as hell, they made this whole process horrid. And after I got my father's ashes they sent me a coupon for 600 off for someone in my family if we plan in 6 months how disgusting is this place. And the coupon only works if we choose to have the ceremony there.

Very professional and respectful of families. The family owned business has an excellent…read morereputation for being kind, respectful and going beyond the expected

This is the second time we used Colliers Funeral home. Once for my mother-in-law and just recently…read morefor my husband. They are truly a compassionate, sincere and caring staff beside being very professional. They communicate promptly. We thank God for their assistance during our time of sorrow. Thank you to Tom Collier and his staff

Pam Scott, Funeral Director was excellent in arrangements for my wife Kitty. Came with my daughter…read morein law to help in arrangements. I was too out of to think straight. Pam is very compassionate and answered all of our questions. She put my mind at ease knowing all is being taken care of. Funeral procession to Jefferson Barracks went very smooth. I highly recommend them should the unfortunate ever occurs.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.