I have brought my animals to the ACS community clinic many times over the last almost decade. They…read morealways provide great routine and preventative care for a perfectly reasonable price. And that money goes to such a worthy cause! I mean not only are they inexpensive, but they're a nonprofit and the money made by the clinic goes directly to helping the sanctuary animals receive care too! Their staff are great, especially Michelle at the front desk, the technician Jill, and Doctor Deb, Doctor Grey, and Doctor Kim. They really, truly care.

They used to be very good, but I don't find that to be the case now. Quite often they don't answer…read morethe phone and it takes days to get a callback after leaving a message, if they bother to call back at all. I arranged to have a female cat spayed there and they insisted on keeping her overnight. When she was picked up the next morning she was in a urine soaked carrier, evidently she had spent the night in the carrier, without a litter box. She was also sick & had been perfectly fine when she was left there. In trying to save a few bucks, it ended up costing much more after having to pay for the cats treatment by my regular vet. The ACS clinic was supposed to offer low-cost spay/neuters, but their prices now are nearly as expensive as it would be going to a full service vet. I don't recommend them & won't be taking any pets I get in the future there for spaying/neutering.

I have adopted 3 dogs and 2 cats from ACS over the years and they are So great. They pull animals…read morefrom all kinds of situations which I think is just awesome (hoarding, abuse/ neglect, surrenders, transfers from other shelters, and even big transports from underserved areas across the US!) They take such good care of their animal populations and they're great about educating new adopters! For anyone who might question their adoption costs, remember that theyre adopting out animals that have had full veterinary care (vaccines, medications, surgery, etc) and even low-cost veterinary isn't free!

I've adopted an animal from Animal Care Sanctuary and they were very attentive to my needs as well…read moreas the needs of their animals. The people who work there are very caring and helpful. They take all the time that you need to help match you with your new animal friend and they don't make you feel rushed. This is a wonderful place and thank God that somebody cares about the homeless animal problem!

Wish I could give a million negative stars for this place…read more I'll start with saying the only good thing about this place, which was ONE of the staff members, don't know her name but she was very kind to my children and had a great personality and was very caring. Now I know most vets are rip offs and only out for the money but I'll share my experience on hopes of saving someone else from going here with there sick pet. I know this place didn't kill my dog, I took our dog Lucy there because she got sick very suddenly, they got us in quickly our dog was 13 years old and Dr. Fisher told us that the only hopes of our dog making it was to get a hysterectomy even Though she wasn't the best candidate for surgery she was willing to do it (obviously for the money) so of course we said we'd do it, we weren't thinking about money we where thinking about our dogs life. The staff wrote us up a quote which was some where around 1200. They told us we would have to put up half and pay the rest after, so we wrote a check for 602 or something like that. Then we left and they would call us and give us ann update after. A couple hours pass by and they call us to tell us our dog died before surgery, we tell them we will pick her up in the morning and bring her home to burry her. When we go to get the dog in the morning they bring her out to us, and tell us to wait for the refund, ask us if cash is okay, and refund us 16 dollars. 16 dollars out of 600$. They knew right off the bat the dog wasn't going to make they just wanted to get whatever they could outta us. We basically payed 600 dollars for someone to babysit our dog for an hour while it died. This place is sooo sad. Why even refund the 16 dollars. Why not just keep it all. It's sad that of all places a vet could do this to people. I'm sure the dog died minutes after we left but they say a bunch of crap just to get the money. I feel horrible for leaving our dog at this place to die on a cold table.

VERY professional. GREAT experience. PERSONABLE staff. Thank you for taking on my cat Cali. We are…read morenew to your area and you made us very comfortable and confident in your business! Look forward to using your services again. Would recommend to others.

This vet was a breath of fresh air after other places I've been to. The staff at VCA are all super…read morefriendly and treat both the pets and the owners wonderfully. I really enjoy that's it's similar to going to a pediatrician, the pet is your "child" and being allowed in the room with them is super helpful. They explain thing to you so you actually understand and, again, they take such great care of the animals.

The staff and vet that worked with us were incredibly friendly. We really appreciated that the vet…read moretook the time to explain everything to us and too the time to answer all of our questions. Great experience.

wonderful care and people. Patient and willing to help if…read moreurgent. They are excellent at keeping appointment times.

20 years ago they told my father that our dog needed to have his tooth pulled. When we asked why,…read morethey told us "we don't have time to explain dentistry to you." I vowed never to return. Tonight, in a panic, I called them begging for advice and help as my mother's dog died. They refused and told me to go to Cornell. I've never encountered less caring, compassionate people in my life. I'm disheartened and horrified.

From the very first time we walked in the front door we were greeted with such kindness and true…read morecompassion. We drive almost 2 hours to bring our pets both small and large to Troy Animal Hospital because we've never been more grateful and impressed with how wonderful our animals have been taken care of. Every single person we've crossed paths with have been very kind. Thank you to each and every one of you for all you do! You're all so very appreciated!

My dog was mauled by a German Shepard. I rushed him to the vet. It was after hours so I called the…read moreemergency number. Within minutes the vet was there and took my dog in for surgery. His muscles and ligaments were torn from his neck. At first glance it was first thought my dog wasn't going to make it and would never be able to hold his head up if he did. The vet immediately went to work and four years later not only is my dog still alive but has no problem holding up his head!!! Thank you for stopping my tears!!!!!!! I love you guys!!!

Worthless! Have to wait 6-8 MONTHS to get in? What good is a vet that takes that long?read more

The vet bills are astronomical and follow up visits should not be charged. Dr Shakespeare is very…read moremuch missed.

Top notch care and a true animal lovers vibe! They saw my injured dog when no one else would. We…read moreare forever grateful to Dr Lori and her crew

We took our pet there for a serious cough, deep, raspy, productive,, and suddenly developing over…read morethe last few days. First off, they will not even allow you into the vet with your pet because of this Covid stupidity - you have to hand your pet to them from your car, and you must stay in your car while they take your pet inside. Seriously?!?! If you want to be paranoid about Covid, then ask customers to wear a mask but don't separate them from their pet! This can be quite traumatic to some pets! Even people hospitals currently allow a visitor to come back with a patient to their room. But you can't allow a pet owner to come inside with their pet?! Secondly, despite describing our pet's condition to them, they stated he probably had an allergy causing some throat irritation. Really? And allergy causing a sudden onset of severe, lower respiratory raspy coughing fits?! I would have been able to get a better, more accurate diagnosis if I had taken my dog to a blind, deaf circus performer. At least the money I paid would have yielded better entertainment! They are so worried about Covid that they do not truly take the time to hear your concerns and discuss them with you. Instead it is like a drive thru fast food shop. Never again!

So much better than the previous clinic I went to. Secretaries I called were nice, professional,…read moreand calming when asking questions. The Doctor that took care of my cat also knew what to, and answered questions I had. This clinic will be in my mind any time I have questions for my pet.

Everyone is very kind and friendly to our cats. We really appreciate the work they do at the…read moreAthens Endless Mountain Vet. The only reason I am not leaving 5 stars is because they are a little pricey. We continue to go there despite the cost though because they are a great team who really seem to care about the animal customers!