https://www.youtube.com/watch?v=aFlACZD-t44&t=24s…read more This is my video on after 4 years with paying a lot of money I quit them

Bait and switch via BJs sales person. Avoid at all costs. Items sent were almost 50% less in…read morequantity than I expected. Hard to cancel, and online system broken at the time I tried to cancel.

We had a plumbed unit with hot and cold water for about 2 years in our office. We signed a 5-year…read morecontract. We had to move to a new location on 7/1 that didn't have plumbing so I reached out to Clearwater through their billing to request a buy-out quote on 4/30. I sent a follow-up email on 5/8. On 5/23, I received the buyout which was for the full value of the contract including the cost of maintenance and filter changes. I reached back out that day shocked as a small business that that was the cost. I received a response on 6/2 saying their product was proprietary and not similar to seemingly comparable products on line. We spoke on the phone around 6/6 and I explained the situation and asked if there was anything that could be done since there was no maintenance to do and we wouldn't be using any filters or other parts for the balance of the contract term. She said her manager was out and that she would talk to her and get back to me the next week. On 6/12 I sent an email asking for an update, then again on 6/24 and then 8/8 after we had completed the move. On 8/11, I got an email asking for a refresh on the situation. On 8/13, after some back and forth - I was offered the option of having plumbing installed in our new office to accommodate the machine, which was not possible. So, after 3.5 months of trying, the answer was that's what the contract says - you have to pay the entire amount to terminate and that there is nothing that could be done. We accepted that answer and decided to pay installments for the balance of the contract. On 9/12, I got an email from the billing partner inquiring about the change of address I notified them about on 4/30. On 9/24 our business owner had a change that required us to complete the buyout. I emailed the billing partner on 9/24. I sent a follow-up on 10/23 since I had received no response. On 10/29, I got a response from the billing partner saying that the there was a backlog of requests and hopefully I would hear back soon. On 11/5, I received the new offer. While we were at our old location, we had no issue with the unit. After researching costs for the move, we found many similar alternatives with lower costs, we paid approximately $3700 for a 5-year lease on the unit we had - which is on us for not doing our homework or understanding the terms of the contract. It was an expensive lesson learned given the move was unplanned. Read contracts carefully and understand what you signed up for - both in terms of cost and terms and conditions. We understand that Clearwater followed the contract - we just wish it had not been so slow and difficult to communicate with them and their billing partner.

Family owned and operated. Quality products with triple filters for no waste, no microplastics and…read more pure, clean water! Cold water, hot water, ambient, ice options also available for home or office.

Gentleman behind the counter was very nice and explained how they filter and test their water. Jugs…read morewere sanitized and capped for free and also carried out to my car and loaded. Great customer service. Have not tried the water yet. Will update after taste test.

From the owner: Locally owned and proudly serving Chicopee, we fill your bottles fresh on the spot—no pre-sealed…read morejugs, In and out with clean, great-tasting water and friendly service.

This is one of my favorite pretzel places. I always come and get the mini pretzel dogs and they are…read moredelicious. I had to wait for 15 minutes since where this location is, a lot of customers come and purchase them. But, it was definitely worth the wait. I paid for it and came back. I had their delicious lemonade as well.

Mini pretzel dogs a little oily but we people watched and smacked on anyways. Not going to repeat…read moreany time soon but service was okay.

Absolute worst. First they delivered a water cooler that didn't keep the water very cold. I asked…read morefor a different water cooler and not only did they deliver the wrong one, but it was filthy and I suspect it was making my family sick. I contacted DS Services/Belmont Springs to cancel my service and got a wonderful rep named Anthony who apologized profusely and talked me into giving them another chance. I agreed and am deeply regretting it. I was promised a new, in the box water cooler and I've been waiting 3 weeks now for it. They delivered the water but not the cooler. They never come when promised, just change the delivery date without contacting me and still don't show up. I've made at least 10 calls to customer service and nothing ever gets done. I'm at the point where I'm ready to drive the half an hour to their warehouse and drop the damn thing off myself. I've since cancelled our service and the cooler and bottles have been sitting on my porch for weeks waiting to be picked up. To add insult to injury, when I signed up they had a special going on and I was supposed to get the first delivery for $10. They ended up charging me more than twice that for the first delivery, then another $50 something after that. Three of the four bottles I initially ordered were exchanged (from purified water to spring water) and after that I was afraid to drink anymore because my entire family was experiencing GI issues. In total, we used 2 bottles. So I basically paid $70+ for 2-5 gallon bottles of water and cooler rental. Infuriating. Worst company ever. UPDATE: Thank you for your response, Debra. I sent an email yesterday and hope to hear from someone soon. I'm really at my wits end. UPDATE: After posting this review, someone did FINALLY come and pick up the water cooler but he was very rude. No apologies, just attitude. Whatever, I was glad to be done with it. I did end up getting a $20-something refund but that doesn't make up for the horrible, unprofessional service and all of the headaches. Never again.

DON'T SIGN UP WITH THIS COMPANY ANY SERVICE. I have signed…read morewith this company for a cooler rent and 2 gallons of water. Since then I had "NO" delivery on time and neither delivery at all, So basically running out of water and charges for the cooler without using it. Recently, I had a statement in my account showing delivery for a gallon where are my 2 gallons empty outside of my house for 3 weeks. I was shocked. So I called the customer service and explained to them, and also I CANCEL my membership and service with them at the same time. So they said that they will come and pick up the cooler and gallons...... and Guess what? FOR A MONTH NO ONE SHOW UP FOR PICKING UP and I CALLED THEM MORE THAN 5 TIMES to take out the incorrect charges and pick up the staff. ALSO, They charge me for the cool rent for a month. They promised me to take an action by next day, and I'm waiting.!!!!!!!!

Hi, All, Well, trees were down along with a power line or…read moretwo and I lost electric, phone, heat, wifi and internet yesterday. I have to tell you, Eversource did a fantastic job! I reported it about 4pm yesterday (with Deb Morrison's phone at the Town Clerk's office), and by 5:30 they arrived; they assessed the situation and came back later with 2 large trucks, and all was restored at about 9pm. These men worked in the cold, wet conditions in the dark, providing their own light, until I had service back. They deserve a great cheer! Had to let you know.

Too many blackouts & power failures what a joke!!! God forbid there's a hurricane or a NorEaster!…read moreGet a generator!

Just received a service call from Zack! Very satisfied with his professional service. His attitude…read morewas above and beyond the norm. He explained our concerns and was very helpful in answering all our questions. If he worked for me I would strongly recommend him for "Employee of the Month"!

ZERO STARS - Culligan Windsor CT is the Worst Company I've Ever Dealt With…read more If I could give negative stars, I would. Culligan's Windsor, CT office is an absolute disgrace to customer service. My wife and I were both told--on two separate occasions--by the same unbelievably rude front desk woman that if we didn't like the fact our water wouldn't be delivered (which we pay for), we could just "come pick it up ourselves." Excuse me? We're paying you for delivery--not for sass and disrespect. Even worse, I canceled the service months ago and requested that they pick up their water cooler. They never showed. Never followed up. Then, out of the blue, they call to confirm a delivery I never asked for. It's like they're running this place with blindfolds and earmuffs. Now they're trying to tell me I owe $399? For what--ghost deliveries and ignored service calls? I even contacted corporate and was told it would be handled. Spoiler alert: it wasn't. The same nonsense continues. No one knows what they're doing, and no one seems to care. This isn't just bad service. It's disgusting. I've never been treated so poorly by a company in my life. At this point, I'm considering getting the media involved just to shed light on the circus act they're running over there. Avoid this company like a glass of dirty water. Trust me--you're better off carrying buckets from a mountain spring.