1. Lauren Dedea, MD

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    Spring Hill, FL

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    Lauren Dedea, MD

    1.5 (2 reviews)
    Open 8:15 am - 11:15 AM

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    7 months ago

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    Bayside Family Medical Care - The receptionist ignoring my calls. answering at 10:53. 30 seconds is me waiting to leave a vm to only still be told the mailbox is full.

    Bayside Family Medical Care

    1.0(1 review)
    2.3 mi

    BEWARE!!! (Most reviews for this medical office are from…read morepatients who the Dr has seen for YEARS! Anyone NEW is not treated with the same respect) So... I STRONGLY advise anyone considering this office for medical care to THINK TWICE. My experience with the front desk staff--specifically Tracy--has been one of the most unprofessional encounters I have ever had with a medical office. Over the course of two weeks, I left multiple voicemails requesting a callback for the doctor and received absolutely no response. On several occasions my calls were declined, and eventually the voicemail box became completely full, preventing patients from even leaving additional messages. Equally concerning is the way patients are spoken to at the front desk. Tracy consistently communicates in a dismissive and disrespectful tone, often making patients feel like they are an inconvenience rather than someone seeking medical care. News flash Tracy: if you hate your job--because that's exactly how you come across every time I've spoken to you--why not find another one instead of treating myself and others like the dirt you've stepped on? Riddle me that one. After weeks of being ignored, I called again on March 9, 2026 to request my medical records because I have no intention of returning to this office. I was then told I would need to pay to obtain them, which only added to the frustration after such poor communication and lack of basic professionalism. To make matters worse, the second phone number listed on the office voicemail as an alternative contact does not work at all, leaving patients with no reliable way to reach the office. Appointment scheduling is also extremely frustrating. On multiple occasions I arrived for appointments scheduled at 2:00 PM and was not seen until 2:45-3:00 PM. The office displays a sign explaining delays are due to other patients needing care, but consistently running 30-60 minutes behind shows a clear lack of respect for patients' time--especially for those who must leave work for their appointments and return afterward. The doctor himself was able to help me medically, and I will acknowledge that. However, the overall environment of the office--including frequent profanity during visits--does not reflect the level of professionalism patients should expect from a healthcare provider. Between the ignored calls, the nonfunctional contact number, the dismissive front desk behavior, and the chronic appointment delays, the administrative side of this practice is deeply disappointing. Patients deserve professionalism, communication, and basic respect. Unfortunately, that has not been my experience here. If you are considering becoming a patient here, proceed with caution.

    AFC Urgent Care Spring Hill

    AFC Urgent Care Spring Hill

    4.0(6 reviews)
    2.3 mi

    April 16 visited AFC. Was greeted by Melissa at front desk with a smile and ready to help with…read morewhatever is needed. Tiffany, nurse practitioner & Katie, medical assistant were kind and caring , the kind of care you really appreciate especially when you are experiencing pain. Sam, the xray technician was great, answered all my questions and explained everything. I was well taken care of for sure. I went back for a self imposed follow-up to make sure there was nothing else to be done and to be checked out and that was on Wed, April 22. Another Melissa who is a care giver whom I have dealt with in the past reviewed everything, answered my questions with no rushing. There is a fantastic group of people at this Spring Hill AFC and i feel comfortable in knowing they really do care! Bless you all!

    When I walked in there wasn't anyone there in the waiting room. The clinic looked clean and has a…read moregood environment. You have to scan a QR code to complete check in paperwork which was fast to do. The most we waited was 10 mins before being seen. This urgent care does do RSV testing for kids. The nurse was super friendly and knew how to talk to my niece and made her feel comfortable and not scared. She even took us in the room where there was a TV and put Bluey on for her. When they did the testing for RSV. She swapped very gently and even did a really good method for her to not feel the swab going in deep into her nose. The doctor was amazing and knew all the right words to say. Overall my experience here was great and I would come back here for any urgent care visits.

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    Lauren Dedea, MD - familydr - Updated July 2026

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