I've been going to Guy and his staff to get insurance for years. Customer service is top notch.read more

I agree with Marissa. Better service and funny how cost with other agents is cheaper.read more

Parents have been a long time client of this location, so during the Pandemic, they still withheld…read moretheir professionalism following social distancing ( no one allowed in their office) however my mom is old school and didn't want to mail her payment, so they abide her request for a printed receipt ( paper trail proof she took care of the payment she can SEE). They were patient enough to honor mom's request, so thank you!

This was my first time at the Allstate Waipahu location…read more My husband has Allstate and I had farmers so we came in to add me to his plan and I must say my first office experience at an Auto Insurance definitely left an amazing impression on me! I am absolutely clueless when it comes to auto insurance jargon and the staff worked collectively as a unit to explain everything and answer all my questions about no fault and full coverage. They were extremely patient with me and my lack of understanding. I love how the entire office felt like a family and didn't hesitate helping each other to help us accomplish our goals! They were able to help us find the most discounts possible and get us the best possible rate. Working in customer service I left this office feeling a bit envious that my own office environment isn't this inviting or family orientated. It was truly an amazing feeling. They even gave my daughter a coloring book and crayons to occupy her self while we were here. That was truly amazing!! Allstate has a loyal customer in me and I will continue singing their praises to anyone who inquires about auto insurance

Ricky Bonilla has several offices on the Westside. I have used his services for years. They offer…read moremany different types of insurance and if you bundle you will get a great discount. Waipahu location has been relocated in the Waipahu Town Center, by Longs Drug Store. Theres lots of parking and all State COVID-19 safety measures in place including temperatures check. The office is very clean and spacious with lots of open space. The girls that staff the office is very knowledgeable and so sweet. Any request are worked on immediately and sent out quickly. If your looking for a fair cost for insurance call Ricky Bonilla.

Way better deals out there. Customer service sucks. They will keep forwarding your calls and you'll…read morehave to repeat yourself again and again. You have to call them for any changes on your policy, things you can quickly do online with Progressive, Geico and all other insurance out there. I saved a lot more switching to progressive. It was quick for allstate to sign you up with any policy but pain in the ass when you decide to cancel, they will ask you to come to their office in person just to cancel a policy! What a joke! Luckily, progressive can do the cancellation on my behalf.

Staff is very informative and helpful to us. she gave us option to choose from for our vehicle…read morecoverage.

Susan Santos is the Best. She has assisted us with renters insurance, multiple vehicle insurances…read moreand onto home owners insurance. Once the process starts, the insurance binders are available within the hour.

We were recently shocked and concerned about our recent jump in homeowners insurance - went in to…read moretalk with Jesse - he was amazing! We would of appreciated a prior notice of the Hurricane hike. However, one Jesse broke everything down and was very positive even after we said we wanted to "shop around" - he was still so PROFESSIONAL and KIND! As we checked others we contacted him and he helped explain further and provided additional insight on how to compare! In the end we felt not only better informed but TRUST State Farm is the right insurance for us. MANY THANKS to Jesse for his patience, professionalism and information and to Kaitlyn for helping take the payment!

Rayna and her team are the best. They helped with bundling my car and home insurances for some…read moresavings. Also, Rayna helped me save money on my mortgage by assisting me in refinancing in a better rate. Highly recommend.

For your Medicare needs, Mr. Tom Marchant cannot be beat. He is well informed and will provide you…read morewith all the information you need to make the best decision in your Medicare needs. He stays on top of all the latest Medicare information and the Medicare Insurance providers and their available options which can now benefit you. Tom is your best option for you Medicare needs! Thank you Mr. Marchant for sharing all your knowledge with me as it will help me make excellent informed decisions. Your help through the years has been very beneficial to me. Aloha, Jerry B.

Thomas Marchant is great to do business with! He's very kind, knowledgeable and easy to talk to. I…read morehighly recommend him as your go to professional to help review all of your Medicare and health insurance needs. A+++!!!

Best experience I've had with a Insurance Agent…read more I emailed very late on a Friday evening about processing a quote to make a vehicle purchase the next day. Larry responded directly that night and a staff member graciously came in on their day off over the weekend the next morning to get my insurance binder ready so I could get my new Motorcycle.

Kristin is always friendly and professional with us. She's easy to work with and provides great…read morecustomer service. Whenever an issue comes up with our insurance, she responds to our questions and fixes the problem. We have our homeowners and automobile policy with State Farm and highly recommend Kristin as an agent.

Need Insurance of all types I.e., home, automobile, motorcycle, this is the place! Outstanding…read morecustomer service and support! Give them a call, and you won't be discouraged! Mahalo nui!

Thank you Roy for all your help in expediting our claim and keeping us informed. It was beginning…read more to get frustrating having to initiate all contact regarding our claim. We are grateful that we have a great agent

The staff there was very nice, friendly and awesome customer service. Please call them for your…read moreinsurance needs. You will be very happy with there service.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I was born and raised in Waipahu and I love helping customers with their personal insurance needs, giving them individualized attention they deserve.

BraddahNate and his staff is on it,, great service and communication!!!…read more My Ohana,, we are Stoke to be part of his StateFarm insurance company!!! From our vehicles to our hale,, Awesome!!! MuchMahalos

The holiday season is upon us and this year, 2018, we have received a Happy Thanksgiving card and a…read more2019 American Classics Car calendar from our State Farm insurance agent Nathan Tachino and his staff to wish his customers well into the holiday season and into the New Year. We think this is another type of communication that State Farm and their employees are with their customers through out the years and with them when needed. It's a wonderful feeling and thought!! Happy Holidays to State Farm, Nathan Tachino and to his staff!! Enjoy and Be safe!!