Mrs. Tamara has been extremely helpful to my family, and honestly, I don't even know where to…read morestart. Based on a friend's recommendation, we reached out to her to apply for life insurance. Even though the first company didn't work out due to some paperwork complications, she went above and beyond to find another option for us. During the process, she took her time to educate us, and I have to admit, I had no idea about many of the things she explained. It's rare to meet someone who genuinely cares about their clients and isn't just doing it for the money. Later, when she found out that we were paying very high health insurance premiums, she went out of her way again to help us find a more affordable family plan. The point I'm trying to make is that, as someone who has worked in hospitality and customer service myself, I truly appreciate people like her. It's not often you meet someone so patient, kind, and genuinely dedicated to helping others.

My MIL needed help with her Medicare. This place is a one stop , get you the best insurance for…read moreyour needs and no cost. Repeat no cost!

Gerald Shintaku was very patient and thoroughly explained the difference in Medicare plans. And he…read moreis very personable and friendly.

Vance is a good communicator, often answers the phone or returns calls within one business day…read more Easy going, demeanor, he does not pressure you into making a decision.

Outstanding service from Vance and over 9 years later I still lack the confidence and knowledge…read morenavigating the Medicare system. You're misinformed by listening to well intentioned family, relatives, friends and acquaintances and totally uninformed thinking you can believe and listen to Social Security or Medicare personnel. They're not responsible for misleading you or giving you false information, you are responsible for yourself. The Medicare guide is nearly 1/2" thick with some information like an overview not all information and elderly seniors like myself have a limited capacity to retain and comprehend everything I read. You need an EXPERT who knows the Medicare system and all the supplements which you may qualify for or actually need to supplement original Medicare depending on your situation. My uninformed friends thinking Medicare is sufficient until they see the bill or the cost of prescriptions and there are prescriptions they don't cover at all. Like the saying goes "it's better to have it and not need it than to need it and not have it" and supplemental coverage may be exactly what you need and never knew you needed it. Vance is a professional individual, intelligent and honest person who will help you navigate the Medicare marketplace and answer any questions. Remember the only stupid question is the one never asked. You will bless the day you meet and talk to Vance about your Medicare plan and what your benefits really are. Mahalo Vance and we're grateful and thankful having you keeping us updated and informed about everything Medicare!

Great care and phenomenal staff. Great communication. Highly recommend. The caregivers or PA's are…read morevery attentive, great communication and wonderful prep.

First time here, if you all know when calling HMSA of the phone, wait time is 2-hours if you're…read morelucky to talk to someone. My HMSA card was old according to my doctor office 2021. Needed to get a new one. They told me to go to HMSA office in Pearl City...which is in Manana. Located next to Bed Mart. It was a blessing, quick and simple...Grace customer service was excellent, greeted you at the door, everything was done in 5-minutes... was also checking on my mom HMSA...done. So, it you need something done at HMSA... this is the place to come. Aloha, Derek

I came in for help regarding my wife's 2026 Obamacare plan not showing up online on her account…read more The staff were very patient & helpful in trying to find out the delay & for fixing the start date error (s/b eff 01/01/26, not 02/01/26). Since their customer service phone lines are always busy, it was refreshing to just go in & talk to someone directly. The office is located in the same strip shopping center as Foodland Farms & Dunkin Donuts.

Slow to respond to phone calls and emails. The great thing…read moreabout them is that theyre in-network with Kaiser plans. Wish they had better communication for patient needs.

Paul, was so quick to respone. He laid out a clear plane of action. His staff was able to ,…read morehave home caregivers interview my aunt with 24hrs. I found them so presonable . He was an contact with us helping us to make a well thought out plans for my love one. Paul showed real care,knowledge, and haertflet concern, for my love one and my family.

Angie has literally held my hand ALL the way through this journey of retirement. She has been an…read moreANGEL during my anxious times of uncertainty. She is VERY professional, knowledgable and thoughtful. I am so blessed to have her in my corner. Reach out for this truly remarkable young lady. She's got you! I highly recommend her services in assisting the BEST plan that will fit YOUR particular needs. Angie I thank you from the bottom of my heart! YOU ARE AMAZING and have gone OVER & Beyond your call of duty. Thank you kindly, Sincerely M.Q.

Met with representative, Jessie Grace, who was very informative and knowledgeable. Very helpful in…read moremaking sure the choices available were explained throughly. I would highly recommend that anyone with questions regarding Medicare get in touch with Jessie.

Kevin Kam is a Certified Diabetes Educator and has been educating new patients with diabetes and…read moreanyone who need guidance in helping them make better choices with having diabetes whether it's type one or two. Never thought I would be diagnosed in having diabetes due to no one in my family has or had, but as we age, many start to have. We tend to love sugar and carbs. I always told myself before that I wouldn't want to have diabetes due to seeing others who suffered from legs amputation and being on dialysis. Growing up with a thin body and was physically active until end of high school, I slowly gained weight. Being overweight, probably contributed in getting diabetes. Adventist Health Castle extensive classes were very helpful as well as in Control Diabetes Center's two weeks 3-hour information classes with Kevin Kam. His program is Diabetes Education accreditation Program. Since the moved, the classes will be at HMSA. He's very positive, patient and makes learning fun and understandable. He used to be a pharmacist so it was helpful. So was his mother Georgiana who is his office manager. He does one on one counseling which continue to helped me after attending his classes. Sometimes doctors just don't have the extra time to spend explaining more in depth. My insurance seemed to covered everything so far for my visits were free. He can suggest in taking new medications or continue glucose monitor to help you figure out what type of food increase your sugar more. Everyone is different. If you're on insulin , insurance seems to cover or a portion of the CGM otherwise it can be expensive out of pocket. Just recently the glucose test strips used to be always free is now about $40 which the insurance is covering less now. Even if your insurance covers like Ozempic and Mounjaro, the manufacturer company site offers even additional coverage which bring the $50 for 90 days supply ( my coverage) to $25 for 90 days supply by applying the additional manufacturer coupon. I'm doing better and I can say my A1C is in the pre-diabetes range. Please Note, In Control Diabetes Center just moved to a new location. So parking may be $1 per hour or so. Used to be free at their old location but their lease was up 9/2025 and the new space is now a small office space for Kevin Kam in a shared space. Consultation with the dietician and their diabetes classes will be held at the two HMSA locations. My friend's a son is in 9th grade was just diagnosed with type 1 diabetes. Having resources to help with dealing with diabetes would be helpful. Their website has helpful information or you can get a doctor referral to take a group class or for one on one counseling. Please call them for more information!

In Control Diabetes learning Center provides educational support services to assist patients with…read morehands on learning to demonstrate proper administration of diabetes medication Kevin Kam provides excellent instruction and demonstration in the use of diabetes medication. I am very grateful for Kam's A+ services!