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    Hawaii Indemnity Insurance

    5.0 (1 review)
    Open 8:00 am - 10:00 pm

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    Brandon Kim - State Farm Insurance Agent

    Brandon Kim - State Farm Insurance Agent

    5.0
    (25 reviews)

    I have had an excellent experience working with Brandon Kim's State Farm team. As an Administrative…read moreManager, I frequently need assistance with business policies, workers' compensation, vehicle insurance, insurance cards, and policy updates, and their office has consistently been responsive, professional, and helpful. I especially want to recognize Mike Choi and Deja Nako for their outstanding customer service. Mike is always professional, knowledgeable, and quick to respond. He follows through on requests, communicates clearly, and makes even complex insurance matters easy to navigate. Deja Nako has also been incredibly helpful and efficient, particularly when I need insurance documentation, policy information, or assistance with vehicle-related requests. She is always friendly, responsive, and willing to help. Whenever I have needed something for our business or vehicle policies, she has been quick to assist and help keep things moving. Even when the office is busy, the team consistently provides excellent communication and customer service. It is clear that Brandon Kim has built a strong team that genuinely cares about its clients. Thank you to Brandon, Mike, Deja, and the entire team for your continued support and outstanding service. It is truly appreciated.

    Made the difficult decision to switch insurance companies. I reached out to a few companies for a…read morequote, and Brandon responded quickly and made his schedule flexible to meet me in person. It was nice for a change to walk in an actual office, and meet an actual agent with actual live team of workers. No more having to deal with a company that has a 1-800 mainland number having to talk with over the phone. It was a much needed change to switch, as Brandon analyzed our previous home policy with our previous insurance carrier and felt it was under insured. Although he increased the coverage, the premium was just about the same. Additionally, not needing to deal with a 3rd party company for the hurricane coverage as State Farm was able to cover it as well. As for our auto, unbelievable savings. Brandon gave my son a great discount on my his classic car since he almost never drives it. We have a great discount on our other auto's using the Drive Safe & Save App. The Bluetooth beacon was easy to connect to the State Farm Drive Safe App, and the beacon is left in the car to monitor our driving such as: speeding, hard breaking, fast cornering distracted driving. The app will rate your driving performance in each category, you can check on your score. My son fussed a bit about needing to have it in his other car, but when I suggested he pay his own policy, he was okay with it. The life insurance process took a while, but Brandon kept in touch every step of the way. He explained what would be happening next etc. Mister and I had the choice of doing either a phone interview or an on-line interview and the processor was so friendly and patient! I got everything ready in advance, such as my medical history, medications, doctors information etc. Ultimately, I did not need to take a blood exam because they spoke directly with my physician for the information to make a final decision! Brandon and his staff is so diligent, super duper friendly Brandon is straight up and professional. When leaving either a telephone message or sending Brandon an email, he responds right away! I'm so happy and feel secure being with State Farm. Brandon is so patient and took his time explaining the policies and is great at recommending what is best. THANK YOU BRANDON!, THANK YOU BRANDON'S STAFF!

    Marc Dixon: Allstate Insurance

    Marc Dixon: Allstate Insurance

    4.8
    (50 reviews)

    After being a homeowner for many years, I've had to switch insurance agents a few times. Honestly,…read moreI had gotten too settled and didn't want the headache of making another change, but deep down I knew I needed to due to poor service and lack or response. Thankfully, it was seamless to make the change! In addition, I would refer my clients to past insurance agents and they would come back and complain about them. Now was the time to make the change. I spent over a week off and on searching online, comparing insurance companies and agents while reading countless reviews looking for positive consistency. It was frustrating and overwhelming, until I came across Marc Dixon's office with Allstate. Hands down, Marc had the most positive reviews I have seen anywhere, including over 1,300 on Allstate's website, and now I understand why. From my very first inquiry, I immediately experienced the difference in service with Marc and his team! They picked up the phone, Marc responded timely, they understand coverages, they genuinely care, will ensure my insurance never lapses (I still don't know how that happened with my last agent), and will take the time each year at renewal to review and update my plan if needed. Marc Dixon and his incredible staff, Lisa Walker and Antonia Meyer fixed a few concerning issues with my prior policy, guided me, and the switch was done! He gave me the peace of mind of knowing my properties are protected just the way I wanted, and managed to save me some money. I have never worked with an insurance agent who is on top of it, and runs a company so smoothly and professionally. Marc and his staff are amazing! With gratitude!

    I appreciate the rapid response of Marc and the individuals in his agency…read more Your insurance is only as good as your agent. Marc Dixon and his Allstate agency are the reason I feel like I have the best condo and auto insurance coverage I can get.

    Lauren Hayes

    Lauren Hayes

    5.0
    (4 reviews)

    I was referred to Aloha Lending Services from a business friend to open a Home Equity Line of…read moreCredit (HELOC). She was very good at communicating information and my status. There was so much delays due to the amount of people trying to refi and buy homes in this house frenzy Hawaii is having. I was very upset at a point in time but it was from the other end of our HELOC transaction. Lauren was very good at making feel at ease. I was going to not continue due to the delay but like the saying goes, high risk high reward. What I was originally going to do was do a refinance on my condo but what happened was that I could get a lower rate and pay less fees at closing if I went with the HELOC route. I would also get to pay off my mortgage balance and SAVE a ton of money on interest! Living on this island you gotta be smart with your finances so I stayed the course and Lauren is still helpful with questions. Due to pandemic, in person visits were by appointment. Things may have changed but give her a call at Aloha Lending Services if you need her expertise.

    Lauren helped me get on track financially a few years back. I had been struggling to make ends…read moremeet until I was introduced to 101 Financial. The year I started, I paid off all of my credit cards and put an extra $20k (approximately, on the low end) into my mortgage. Last year she helped me with a life insurance policy. I am covered in case of emergency as the policy has living benefits (I don't have to be dead to benefit from it), and if something should happen to me, I am confident that my kids will not be struggling to pay bills! She also helped me install a retirement plan and put me on to a program that made me lots of money last year.... Get to know her and find out what kind of magic she can work in your life! I refer everyone to this lady. She is so helpful with a huge, kind heart!!!

    Hawaii Indemnity Insurance - lifeinsurance - Updated August 2026

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