Joyce is a wonderful therapist who was able to coach us through a really tough time in our…read moremarriage. She was fair, didn't take sides and facilitated productive conversations that were so necessary for us to heal and find forgiveness in each other. We reached her in crisis and she acted quickly and was available to meet with us weekly. I truly feel blessed to have found her in our time of need.

If you are looking for an honest therapist who will help you by providing direct communication with…read moreperfect amounts of compassion, Joyce is it! I was seeing Joyce on and off for about 3 years as I embarked on getting to know myself and embracing lots of change in life. I would still be seeing her if I could just to check in for "tune-ups". Joyce often times would suggest things that I always had an initial reaction to dismiss (for example, I needed to take deeper breaths which led me to mediation and yoga eventually). I do not want to go into much more personal details but if you are thinking about seeing a therapist look no further. I can only hope our paths cross again and can say honestly she is a huge reason I am where I am today. Joyce if you see this you were right about everything even though I could not see it at the time! You truly do know how this story goes.

Helpful, compassionate, and knowledgeable staff!! They really care about the work they are doing.read more

Very, very concerned. I called this place for the first time…read moreon Sunday and left a lengthy message with all my information on it. It is now two days later and they did not even give me a call back or anything. When I called them right now, being the one that initiated the second call, the mail that answered had absolutely no reason why they didn't call me back. The only reason that he stated was because they don't work on Sundays. I let him know that in psychiatry, any reasonable person would think it's extremely important that they check their messages when they come in having somebody on call to do that for their patients. Supremely important is that they return phone calls. Any reasonable person in my opinion would believe that if you're dealing in psychiatry, actually somebody's life could be on the line and you don't even call them back for two days. Note that I'm not saying that that's in my case but they have no idea who I am and who the people are. They are calling for the first time. For me to witness them dropping the ball this seriously, I'll be calling somebody else that shows the importance needed to do this type of work and to take it seriously enough. I offered him more than one time to give me a good explanation on why they never called back and he was unable to do it and only apologized. In my opinion, others should realize that they did this.

Michelle is such a passionate therapist, and she genuinely cares about her clients. She is very…read moresupportive and lets you know that she's on your team every step of the way!

I have been seeing Michelle for over five years and she is the best therapist I have ever worked…read morewith. She is an intelligent, genuine, compassionate, positive and affirming psychologist who also isn't afraid to ask some questions that will help you with your growth. With her counseling, I have been working through complicated grief, clinical depression, past abuse and trauma issues, and generalized anxiety disorder. I leave every visit with her with some sort of new insight or wisdom that maybe I haven't considered before. She has a wide range of clinical and professional skills and will individualize your therapy to YOUR needs. In closing, she is a very warm, welcoming, and kind person to boot. I have made some substantial personal and mental health growth working with her. HIGHLY RECOMMENDED! :)

I began working with Stephanie Stilley and Family Connections in early 2024 during a very difficult…read moredivorce involving children. At the time, concerns were raised in court and supervised visits were required. Opposing counsel requested that visits be supervised specifically through Stephanie, and after seeing some of the reviews online, I was honestly very worried about what the experience would be like. Now that today is my last day of supervised visits, I feel it is important to share my experience. For the past 2 years, Stephanie and her staff at Family Connections have been a consistent part of my family's life during an extremely challenging time. My experience was very different from what some of the reviews led me to expect. Stephanie clearly puts the children's best interests first. She is fair, direct, and willing to address concerns no matter which parent they involve. In my experience, she was focused on safety, accountability, and what was best for the children. No one wants to be in a situation where supervised visits are necessary. I certainly did not. But along the way, I came to realize that without services like the ones Stephanie and Family Connections provide, I may not have had any opportunity to maintain and rebuild time with my children in a safe and structured environment. I also want to recognize Kiana and Amina. They are excellent at what they do. They are professional, kind, attentive, and clearly care about the children. Their role is to supervise, document, and ensure safety; but they also interacted with warmth and professionalism, and my children truly adored them. In my experience, the expectations and rules were explained during the intake process and outlined clearly in the contract. If you take the process seriously, show up on time, follow the rules, accept feedback, and focus on your children, Family Connections provides an important and valuable service. I'm truly grateful for Stephanie and her staff.

In 2013, I participated in a custody evaluation process that I continue to experience as having had…read morelong-term impacts on both my child and my life. My experience of the process is that key historical context regarding caregiving and parenting history was not fully incorporated into the evaluation. From my perspective, documentation and information related to the full timeline of caregiving responsibilities, prior court expectations, and compliance history were not consistently or fully reflected in the evaluator's analysis. I also experienced the evaluation process as placing significant weight on selective or incomplete information, rather than a comprehensive review of the full historical case record. As a result, I felt that the conclusions reached did not fully reflect the totality of the parenting history or the broader context of the case. I also experienced this as having contributed to outcomes that have had lasting effects on my family. This experience has remained significant for me over time and has shaped my interest in custody evaluation practice, particularly the importance of: * thorough review of historical documentation and court orders * balanced consideration of all available data sources * careful attention to continuity of caregiving history * and structured, transparent reasoning in written evaluations Ms Stillley failed us by not using the framework that she was supposed to use and by choosing a personality she liked more to determine my and my son's future. The father has no custody and no visitation order in place from 2005-2013 and somehow Ms Stilley felt that he was the credible and protective parent. This alone is wild. Her reports to the court failed to include the evidence of his numerous missed and unscheduled visits as well as his inability to so much as play a game of candyland with his 8 year old son peacefully. He called our son names and made him cry and she allowed it for over an hour. My son was distraught and his father argued with him over game rules going as far as name calling- yet Ms Stilley still felt compelled to write a report to the court that reflected a positive relationship and a caring father who was "dedicated " to his son. This man had 3 months 2 different occasions to attend therapeutic visits with his son and he only attended the one two weeks prior to the court dates and she wrote positive reports! Even going as far as admonishing me for his behavior.

Families and consumers receiving services through Alta California Regional Center should consider…read morerequesting and reviewing the consumer's complete case file at least once each year. Based on our experience, families should also review service records, billing entries, case notes, correspondence, authorizations, and any records involving outside agencies. During our review, we identified billing entries that raised serious questions, including references to Medi-Cal waiver billing associated with dental services. We did not understand why ACRC appeared in records connected to dental services when ACRC was not the dental provider and was not directly providing the consumer's medical or dental care. We repeatedly requested a clear written explanation. After we raised these concerns with Kerrie Palmer, a manager in ACRC's Placerville office, our working relationship with ACRC deteriorated. Requests for the consumer's own case records were delayed, and some files provided through ACRC's legal department were password protected and could not initially be opened. We ultimately submitted a whistleblower report because we believed the billing questions had not been adequately addressed. We also contacted ACRC legal representatives, including Jordan Cody and Robin Black, Executive Director Lori Banales, and Pete Cervinka at the California Department of Developmental Services. These contacts were intended to obtain records, clarification, and an independent review. Despite these requests, we did not receive a complete written explanation that resolved our concerns. Families should also be cautious and keep detailed documentation when filing complaints. After we began requesting records and raising billing and service concerns, ACRC made reports to law enforcement and Adult Protective Services. We disputed significant portions of those reports and provided the sheriff's department with records and a detailed timeline explaining the billing and service issues we had raised. During the same general period, the consumer experienced repeated missed pickups and interruptions in services from InAlliance. We repeatedly asked ACRC to explain how the consumer's Individual Program Plan would be followed and what backup services would be provided. In our view, those questions were not adequately answered. We are particularly concerned about the pattern and timing of events: records and billing questions were raised, complaints were filed, outside agencies were contacted, and the consumer's services were then repeatedly disrupted. We cannot state what motivated each action, but the sequence created the appearance that complaint and reporting systems were being used against the consumer and her representative rather than to resolve the underlying concerns. My recommendation to other families is to: * Request the complete case file regularly. * Save every email, IPP, notice, service record, billing record, and case note. * Ask for explanations in writing. * Document missed services and transportation failures. * Carefully review any APS or law-enforcement report for inaccuracies. * Consult an advocate or attorney before making serious allegations. * Escalate unresolved concerns to DDS or another appropriate oversight agency. This review reflects our family's experience and our interpretation of the records and timeline. ACRC may dispute our conclusions, but families should still be vigilant, request documentation, and independently verify whether the services and billing associated with their loved one are accurate.

Alta has failed to provide my records to me but is actually gas lighting me saying they gave them…read moreto me already when they have not. I also got a 30 day notice because Alta and the care home are allowing unlicensed people write behavioral reports about people when they are not licensed to work with clients on top of that there is a huge conflict if interest because that same person who writes reports for the care homes gets paid as a vendor with Alta. Alta has called APS on my family members as well

Danielle stood with me in the darkest chapters of my life--moments that stripped everything down to…read moresurvival. I had just moved to California from Connecticut, leaving behind everything familiar and knowing no one. There were times I could not see a future for myself, times when the weight of everything felt final. She met me there--a literal stranger in every sense--without hesitation, without judgment, and without ever turning away. What she offered wasn't surface-level support. It was steady, deliberate, and deeply human. She didn't just listen--she understood. She didn't just respond--she guided with precision and care. And somehow, in the middle of everything that felt irreparably broken, in a place where I had no roots and no safety net, she helped me begin to rebuild something solid. Her consistency anchored me when I was unmoored--not just emotionally, but geographically, completely adrift. Her clarity cut through the fog when I couldn't see beyond the next hour. But more than anything, her presence reminded me that I was worth showing up for--that my life still held meaning even when I couldn't feel it myself, even when I was alone in a new state with no one else to turn to. She created a space where I could be honest without fear, where I could fall apart without being dismissed, and where I could slowly, painfully, courageously find my way back to myself. Not to who I was before--that person was gone--but to someone who could carry what had happened and still choose to live a good life. There are therapists who help you manage. Danielle does more than that. She helps you confront what feels impossible and walk through it without losing yourself in the process. She doesn't do the work for you--but she makes absolutely certain you're never facing it alone. And when you truly are alone, when you've left everything behind and are starting over in unfamiliar territory, that certainty becomes everything. I'm writing this as someone whose life is still here because of her. That's not exaggeration. She pulled me back from what felt like an ending. Not a figure of speech. The truth--plain, stark, and impossible to overstate. Thank you, Danielle.

I am a huge believer in therapy and self discovery, and historically only sought therapy in…read moreresponse to crisis. I found Danielle when deciding that it would be helpful to go for mental health maintenance. Throughout the several years that I've been blessed to have her in my corner, she's challenged me to heal even further, and often times when I least expect it. Danielle is so inquisitive and helpful in guiding me to my own answers...she helps to keep me on track when I don't necessarily realize I'm veering. If you want a therapist who is engaged and willing to meet you where you are, I can't recommend her enough. The work with her is powerful when you show up ready to dig in

The best medical staff I've ever been around. Always super friendly and great energy to be around…read more I always feel cared for an important. Love them!

Best Mental health care! They are very caring and supportive. They really care about their…read morepatients. They really listen; Not because they have to, but because they want to hear what's going on with their patients.

I was a client of Nathan for almost three years. I will recommend him to anyone looking for a…read moretherapist. He has a way of listening that I had not experienced before. I found myself telling him things that I have never spoke of to anyone. I felt no judgement, no criticism and only compassion. He has helped me work through issues that I thought were part of my DNA. It is not easy and it is not fun. But to actually feel happiness and joy again, it was worth it. I will contact him again when I am in need.

Nathan has been such a great help to me in the past few months. I first saw him when the therapist…read moreI was seeing got too expensive and had to search for someone in my price range. A friend recommended Nathan to me and thus far, he's been more helpful to me than anyone I've seen in the past. I don't want to disclose too much so I'll leave it at this--I'm not sure what it is, but I feel like I could sit in front of him and solve my own problems, see my life in a way I couldn't before. I genuinely recommend this man to anyone seeking help.

This counselor showed a definite prejudice toward members of the police force having at a previous…read moretime counseled numerous members. This seemed to taint her counseling of my marriage. My husband had carried on an affair on line, and via hundreds of text messages and numerous phone calls, for over 5 months. While in counseling, Ms. Reed told him he did not "really" have an affair and did not need to apologize to me for any of it. Also at this same time, I found out my husband had kept in touch with a previous relationship for over 8 years while I was under the definite belief that he had ended this relationship prior to our wedding. Ms. Reed once again told him he did not need to apologize for this either. We were separated for a little over a year when he finally moved back in. A few months passed by before he let me know that he had an additional one time affair with someone he met that had car trouble on the side of a freeway. He slept with her later that night when he got off work. Of course having been counseled by Ms. Donna Reed, he just figured he did not need to tell me about this affair or apologize for it. I knew from all my counseling that these did constitute "cheating" - and if you research this you too will find that the on-line affair and the other long kept relationship both constitute emotional affairs and are far more damaging to a marriage than the more simple physical/sexual affair. To this day our marriage suffers from Donna Reed's unprofessional and ignorant counseling. Amends have never been made, forgiveness has not been accomplished, and our marriage is stagnant. We have absolutely no romantic life and are merely roommates with the last name and binding fences around us. It is a miserable way to live, but unfortunately in Obama's present economy, we are unable to divorce. I will finish this review when I have more time, however this is good for now - at least you have been forewarned. Note: My husband does take care of my medical needs, however if I had it to do all over, I would have dropped Ms. Reed like a hot potato and made sure we saw someone else who kept up with the current times! Maybe our marriage would have moved past this miserable existence......I believe it would have.

Donna came highly recommended to me by a dear friend who lost her mother and needed grief…read morecounseling. After seeing three duds, she finally found Donna, who clearly listened to her and helped her manage and accept her feelings during such a devastating time. Personally, I visited Donna for personal growth as well as relationship counseling. Both aspects are thriving and it's been years since I've seen her. She taught me about baggage and how it affects relationships, as well as many other valuable tools. I believe that Donna is a very skilled and, well, gifted therapist. She helped me see things about myself through self discovery, rather than textbook regurgitation. I have recommended many friends and family to Donna and some still see her. I first started seeing her about eight years ago and I have some friends/colleagues who continue to see her and are very happy with her work. I highly recommend Donna Reed. She is down to earth, relatable, highly competent, and just plain easy to talk to.

Dr Joslin is amazing. Highly recommend. She takes her time getting to know you. Provides…read moreprofessional support while also treating you like a human being and fosters relationship building. She definitely does a tremendous job listening and adjusting to needs. I've also observed the way she interacts with the associates and peers and she definitely has great people skills.

I highly recommend my colleague Rachel. She is an insightful, wise, and deeply compassionate…read moretherapist. She creates a warm and inviting space where clients feel heard, supported, and safe to show up authentically. Her ability to listen with empathy, foster trust, and offer the gift of presence allows clients to feel genuinely cared for and understood. She is EMDR and Brainspotting-trained and is deeply committed to ongoing growth and learning in order to provide the highest quality trauma-informed care possible. I greatly admire her dedication to evidence-based interventions, ethical practice, and lifelong learning as she continually seeks to deepen her knowledge and better support her clients. Beyond her clinical skills, she embodies a strong sense of integrity, humility, and compassion that reflects her Godly character in the way she cares for others. She leads with kindness, wisdom, and authenticity, and her heart for helping people is evident in every interaction. Her genuineness, insight, and warm presence make her an exceptional therapist and trusted support for those she works with.