Incredible service throughout the years...... The only jeweler in the area that I would even think…read moreof using. Honest, great prices and amazing customer service. Craftsmanship beyond compare!!!! The best!!! Thanks MS Jewelers

Brought my wedding set to them after getting it back from another jeweler who left my prongs filed…read moreoff and stones loose. They had to completely rebuild all the damage. They explained every step they had to take to do so. They did an absolutely amazing job. My rings look beautiful! I can feel the weight difference in my hand and the prongs and channel set seem strong and are perfectly symmetrical. The stones have all been beautifully polished and cleaned. Will definitely recommend to others.

Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Advice don't go here find another place Seriously…read more If you want to "sell" your jewelry "Privately" Just make sure you get cash ! Don't go here sell your jewelry These people used to be In the mall Here now they have their own place I bought a piece of my jewelry there I wanted to sell it ! This place wouldn't give me what it was Worth as they wanted the "money" I even had an appraisal too what it was Worth ! Everyone wants to rip you off Especially the jewelers ! So sad !

Cyrus jewelers is a family owned business who has been around for as long as I can remember. All…read morestaffs that are working there are all friendly and will do their best to help you out in any way that they can. Highly recommend.

Unfortunately my right hand swelled and had to have my right finger which had a long time gold ring…read morecut asap. I called them in morning and was told to come in anytime. Went in and they took care of me immediately. The staff was gracious and the jeweler took less than what seem like 2 minutes. Their service is excellent. Left the ring to have it resized at a later date. They will be my jeweler from now on. Thank you. Lydia Negron

Been there several times. I found unique pendant that my…read morewife loves. Went back to have a diamond replaced for my mom's engagement ring. They explained the options and did a nice job. Recently stopped in to get a part for a pendant watch replaced. John looked through boxes of old stock watch parts and found one that worked perfectly. My daughter cannot live without this watch, and they fixed it while we waited. Every time I went, the staff was very helpful, and I had a pleasant experience

Dishonest and sneaky. Never bring anything there to sell. They will give you a price of your…read morejewelry's value and make excuse after excuse when you want to collect the money they said they'd pay you for your jewelry. I will never do business, selling or buying, here based on this one experience that went on for over several months.

I bought one of the worst pieces of jewelry here. They really don't know what they're doing....poor…read morediamond settings that resulted in lost diamonds. DO BETTER FOR CUSTOMERS!!

Great service. Friendly and helpful staff. They even do jewelry repairs and battery replacements…read moreon watches.

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

I have been buying from Joint2Jewelers for the past two years. Their customer service is wonderful,…read moreas is the quality of their merchandise. I find both negative reviews very hard to believe as I have had nothing but excellent professional experiences with Randy, Rachel and their mom. Their live show on Saturdays is such fun and I rarely miss it. I appreciate that reviews are written by one person (as is mine), but I hope you don't miss an opportunity to patronize this lovely store in Montgomery, NY (or join the live show every Saturday on FB and Instagram 5pm) so you can see for yourself what wonderful local jewelers are in our area.

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

I had a great experience every time I come here. Jonah and Kathe are friendly and make beautiful…read morejewelry. I bought a pair of amethyst earrings from them and haven't taken them off. They also sell some costume jewelry for those who prefer that. Jonah also buys any unused gold and jewelry you no longer wear and gives you a great price. Thanks for accommodating me today! Will be back to buy more jewelry!

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.