Nice place! Friendly guy running the business and very willing to assist…read more Parking is located in the street and it is a busy area. I stopped by with a used watch I purchased from a street vendor to see if we could jump start it. He spent a decent amount of time cleaning the watch, inspecting components and determined we couldn't repair it without insurance a new movement. That would be too costly for a used watch, but I really appreciated his efforts. No charge for evaluating the watch. He has a great display of unique mini clocks here and affordably priced as they are beautiful! I recommend this business for sure.

Everything went well. Very happy with the service and recommend for all watch lovers.read more

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Dropped off my cuckoo clock as the hands were loose and weren't always making it all he way…read morearound!! I was in no rush to have it fixed (which I told the owner) and it did take several months before I got the call to come pick it up BUT it was worth it!! My clock runs perfectly now and plays its lovely sounds right on time!!! I would highly recommend this place!!!

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

I had a wonderful experience at this family-owned jewelry store. They repaired my jewelry…read morebeautifully, and the craftsmanship exceeded my expectations. From the moment I walked in, everyone was welcoming, kind, and genuinely cared about helping me. You can tell this business takes pride in treating customers like family. They took the time to explain the repair process, answered all of my questions, and made sure I was completely satisfied with the final result. I highly recommend this jewelry shop to anyone looking for reliable repairs and a friendly, family-oriented atmosphere. I'll definitely be coming back for any future jewelry needs!

Very congenial service. They did two small jobs for us: reshaping my husband's wedding ring and…read moreenlarging mine. For the first job, I watched him work, very carefully and thoroughly, and then clean and buff the ring. For the second, it could not be done as I waited. It was ready in time; a perfect job. Both jobs were done well and were reasonably priced.

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Rich is very knowledgeable and professional last week I brought to him two Seiko watches and he…read morefixed them both. I highly recommend Serpentini jewelry. I'm 100 percent satisfied with his professional service, and the repair prices are very responsible.

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

He is very knowledgeable about watches and clocks. Provided excellent service for a reasonable…read moreprice!!

This guy is great, very happy with the service. My movado was in rough shape and he brought it back…read moreto life, like brand new. Highly recommend Simpsons services.

They had me drive over an hour out here told me they can fix my watch i bring it and he doesnt want…read moretoo do a 5 minute repair wasted all this time on my off day im super disaapointed ill never shop here! All low quality jewlery anyway stay away

I found an older necklace which had fallen apart in multiple pieces. It was a long chain of pearls…read morewith links between each pearl, some links were not fully closed so they disconnected! I really wanted to wear it to a wedding the following day, I was willing to come back the next day but Danny said he would be able to fix it right then and there, he didn't take very long at all! He went out of his way to tighten up all the links in the necklace. I was so happy to be able to wear it again. He and his daughter were so kind, he insisted that there was no charge for the repair! I didn't realize that they were located so close, just left of West Milfords' UPS STORE, I will be going back to buy one of their beautiful chains! Thank you for such great service!