I have used Carr Family Dentistry for over 20 years my children and grandchildren do also. They are…read moreprofessional, appointments are scheduled and the wait if there is one is 5 minutes or less.

It appears the appointments that are made far in advance from the last appointment are not being…read morekept. my recent experience just last Thursday, came with a message on my phone saying my appointment had been canceled. for Friday, May 6, 2022, at 10AM. I called the office immediately to reschedule. The Lady at the office told me that the hygienist would not be in the building that day. She gave me appointment for Monday, May 9th at 10AM. So, I arrive for the scheduled appointment and the lady behind the counter tells me my appointment is for 2:40 PM. She told me that I received a text message telling me the appointment and time scheduled. She also said that another text message would be sent to my phone 1-hour before the scheduled 2:40 appointment None of the text messages happened except for the one on Thursday canceling my appointment. The Lady behind the desk did not tell me she would fit me in, try to resolve the time spent driving to the appointment or apologize for the mistake someone made. She did not know who told me I had a scheduled appointment for 10AM. When I asked about how many hygienists' they have there she told me 3. Frustrated in Earleville.

Avoid at all costs! The office staff does not know how to work with insurance. In addition to this,…read moreI was not informed of the cost of my procedure before the dentist performed the procedure. And the wrong dental code was submitted to my insurance. Again, avoid at all costs, or else you will pay the price!!

I have had extensive dental work done in my lifetime. 22 root canals,…read more 4 implants, etc., so I have seen many dentists. Dr Tyler is by far the best dentist that I have ever seen. He does excellent, pain free work. He does the necessary work and nothing more, and he works quickly and efficiently. I highly recommend him as a general dentist.

Dr Rob is a godsend. My 6 year old daughter has clinically diagnosed anxiety that can be quite…read moresevere. She previously had to be placed under general anesthesia and intubated in the hospital setting to have 4 crowns placed. When she needed a tooth pulled that abscessed after trauma, our gen dmd recommended finding someone nitrous-capable because her anxiety and breakdowns prevented even the simplest routine care. We heard of Dr Rob via word of mouth and I made the appointment. He was amazing. This man just knows how to talk to children, the type with a natural talent. Within three seconds of walking into the room he established a report with my child and she trusted him... I mean from tears to smiles within moments. I was so relieved. I'm pretty sure he would have been successful even without the nitrous. In any which case, she left so happy. When she required yet another appointment to replace one of the crowns previously placed under GA, she walked right into his office with no hesitation. It was, again, a wonderfully positive experience for her. His office is the only healthcare setting she doesn't get nervous in. He's also fairly easy to get an appointment with. Typically they'd schedule me pretty far out and I would ask to call if there were any sooner availability. To my shock, this office actually does call when there's cancellations! Both times, I received a call back and was seen within the week. So don't be deterred if you get scheduled out. Just make the appointment and wait for the call.

My mentally-challenged cousin was a patient of Dr. Dale Collins for over 30 years. When Dr. Dale…read moreretired, he had my cousin seen by his son, Dr. Rob, knowing that he would transfer his care to him. Recently, when I tried to make an appointment with Dr. Rob, since Dr. Dale had retired, I was told - again after a 30-year history - that I would need to find him another dentist, that Dr. Rob only does "pediatric" dentistry. Now, try to find a dentist for a 70-year-old mentally-challenged man who has known the Collins practice for that long. I could not begin to completely convey my disappointment and astonishment that this "professional," Dr. Rob, has proven himself to be. His father must hang his head in shame.

Dr. Syed and his team are top notch when it comes to professional and customer service. Dr Syed is…read morethe first dentist that i had that I feel 100% confident it. He is constantly increasing his dental knowledge which is a plus for everyone and I am proud to call him my dentist and friend.

As someone who doesn't like the dentist and hasn't been in years i had a very large amount of…read moreanxiety going into this appointment. I will say the staff here was amazing in helping with that anxiety, very personable and catered to my needs and how i felt going into this. Ended up needing a root canal for a broken front tooth and the Dr walked me through the procedure and brought back my smile. I really appreciate the team here and will happily be going back. (This is coming from someone who has never reviewed something before)

Dr. Kim is a great guy. His staff is always very friendly and their office is very pleasant and…read moreclean all the time. I would highly recommend his dental practice.

All I can say is they are all FANTASTIC! I had extensive work done and I was treated with such…read moregentleness and kindness. The staff is equally kind. Very knowledgeable and will try their best to work with you. I have to admit, I don't care for, his being on the second floor. I have to use a walker plus double shoulder replacement on each shoulder, therefore I have to have help. They do have a stairlift but it doesn't go all the way up, due to an apartment. But, that is my only complaint because, once you go into the office, it is magnificent! I give Dr. Grubb, Dr. Ghaid and all the staff 100 out of 100!

First visit and I love the personal touch they provide in every aspect of care. We are new to the…read morearea and this was mine and my son's first visit. The receptionist was extremely knowledgeable with the insurance process so that was immensely helpful. She arranged mine and my son's appointments at the same time which has never been offered to me before at any location we've ever visited. Every staff member we encountered was kind and personable. Dr. Grubb was so friendly and seemed genuinely interested and made us feel like welcomed guests. First impressions are really important to me and this establishment is a 10/10!

My experience at The Smilist/Oral Health Center of Delaware was disheartening and emotionally…read moretaxing, so I feel compelled to share, especially for those who may feel uncomfortable doing so. I was referred to their periodontist, Dr. Andriy, who removed leftover bonding from a previous office and instructed me to return in two weeks if symptoms persisted. When I attempted to follow up, I was denied and told I needed updated x-rays and a cleaning, even though I'd followed all protocols. I was instead funneled to Dr. Blackhurst, a general dentist, who dismissed my concerns. When I tried to show him the area causing pressure on tooth #7, he slapped my hand away. he literally slapped my hand away. I have never inmy life experienced this, i just looked at him. A hygienist witnessed this. Despite this, I remained respectful and reported the incident to the office manager, Victor, but nothing was done. Dr. Blackhurst told me it was all in my head and discouraged me from seeing Dr. Andriy again. This went on for weeks, and I eventually had to see another periodontist before I was finally allowed to follow up with Dr. Andriy. He performed flap surgery on me, confirming I was right all along. I had to endure unnecessary dismissiveness to receive the treatment I was initially told I needed. I tried to remain gracious throughout the ordeal. When their phones went unanswered, I came in person, apologizing for walking in, and even offered to bring Dunkin' Donuts as a thank-you. Yet, I was eventually labeled "an annoyance." One day, a front desk staff member, Olivia, gave me the middle finger while texting Victor about me. I reported it, but Victor said he didn't do anything because he was too sidetracked. When I confronted him, he called me "an annoyance" and implied my persistence was the problem. I reminded him that I was only showing up because their phones were never answered, and I was always kind and respectful. This treatment was disgraceful. Victor also promised to remove an unfair note in my file from a previous dentist, but later claimed he felt "forced" to do so, contradicting his original offer to help. It became clear that the office had become toxic. Gossip, dismissiveness, and blame-shifting were constant. Finally, Victor agreed to let me see Dr. Andriy for my rightful follow-up. As a dark-skinned Black woman, I couldn't help but question if I would have had to fight this hard if I looked different. The subtle hostility, the mockery, and the feeling that I was being tolerated rather than respected felt racially motivated. Victor, who had shared his own experiences with discrimination, ultimately turned around and mistreated me. It was deeply painful. Victor offered a discount on my surgery, which I appreciated, but it wasn't enough to undo the emotional toll I endured. A few weeks later, he said I didn't need to pay for the visit as an apology, which I appreciated. But these gestures didn't erase the gaslighting, the time and money wasted, and the emotional pain caused by their unprofessionalism. This should have been a simple two-week follow-up, but it turned into months of frustration, unnecessary expenses, and feeling unheard. I will never return to this office again. This was not just poor service, but painful, discriminatory, and deeply unprofessional. This isn't to slander the practice or staff, but to share my experience. Victor kept asking me to leave a good review, but I kept silent for so long in that office while being mistreated, too long, and I needed to share my experience so I can move on. I pray others have a better experience. My grandmother passed during all this and it would have been nice to be treated fairly. When given the chance, please choose kindness. You never know what someone is going through. I didn't deserve to be denied care, and told its all in my head, only to need a surgery from this same dental office for the same issue. I wasn't believed, I wasn't heard and it costed me money, sleepless nights, and unnecessary time from work. I will never step foot in this place again and I am just grateful for the lessons learned. At the 1st sign of disrespect, Leave. I just still can't believe he slapped my hand like that. No respect. I just know he wouldn't do that had it been someone else. And I will never forget that. Even his own staff said how mean he is and how he has an outdated way of thinking. I am moving on in peace. I cannot hold on to the hurt I experienced at this office. I hope they improve and I pray you have a better experience than I did. I will never return and have never in my life been treated this way. He really slapped my hand away as I tried to show him where i felt tooth pain, no respect. Its been something I still think off. But I am writing this post with the hopes I can move on. Thank you for listening. God bless.

I'm an on the road electrician. Finding a dentist that is open after work is difficult. Especially…read moreone who takes your insurance, and who is available as soon as possible. Dr. Blackhurst saw me right away and took care of my problem. I would recommend him to anyone who needs dental work. He is knowledgeable and the bedside manner professional. I'm forever grateful for the opportunity I had to have met a great dentist!!

Huge Office Handicap Friendly Staff is very professional and friendly!! I am a new 2026 patient and…read morethus far great choice for my family and I

I cant say enough about my experience at Rutledge Dental. I have visited a couple of practices…read moreover recent years and by far Rutledge Dental is the best! Dr. Cheung knew I had some concerns with my teeth and she addressed them thoroughly. Her attention to detail was impressive. She took the time to ensure I was happy and clearly communicated the steps she was taking to address them. The office was extremely clean, the staff was friendly and my hygenist was awesome! My teeth have never been cleaner! Thanks for a great experience! I look forward to visiting the dentist for the first time!