I had a root canal about a week ago and my experience was good for the most part. When I first scheduled my appt....... the staff was nice and quick to respond. They answered all question and was very helpful. This was ultimately why I stopped shopping around and went with them even though there were about 25 mins away from me. A day or two days before service, I received a text to confirm my appt. But due to me being under the weather I was unable to respond right away and kinda forgot about the text. That prompted Casey to send me another text, within 12hours, were she basically said I would be assessed a charge if I didn't make the appt. The tone of the message was a little off putting :( but I let it go because of the prior interactions with them. On the day of service, the location of the office was ok to find. it was right by the highway but I do think they should invest in some signage at the entry and down the driveway because they are a small office off in the corner of an office strip mall. My first impression of the office was, it was small. but nice. the furniture in the waiting room was ok for the space they had. The area rug could use some updating but for the most part it was welcoming. The office staff didn't seem as friendly as they were in prior interactions. Which seemed odd considering I spoke to them several time prior to the appt about payment, insurance and scheduling. But I wrote it off to it being early in the morning. I was called back within 10 mins of me getting there. The Nurse was nice but not really social. I felt she could have been a little more inviting considering the nature of the appt. She kept in short and sweet. However, she did explain more as the appt went on but there was not a lot of reassurance. When the Dr. came in, he was nice. He didnt have a good bedside manner but he was pleasant. He was effective and quick. I only felt pain for a moment and when I did, he quickly fixed the problem. He was a little heavy handed, like pulling on my jaw several time as he was trying to get to the tooth. It was uncomfortable but not enough to make him stop. When he was done, he said his good byes and went to the next patient. It was a business transaction to him. Another patient and that is it. Overall, I was please with my appt. Could they have been a little more warm and inviting..... Yes! Could the nurse explain the detail of aftercare instead of giving me paperwork and telling me not to eat on that side....... YES! Could Dr. Lawley had a better bedside manner......YES! But for the most part, the job got done without any issues. I would recommend this company for their efficiency to get the job done. But I would not recommend them for their in-person interactions. People are nervous and scared to have this kind of dental work done and Dr. Lawley's office should be sensitive to that. Bedside manner is just as important as getting the job done. read more

Recently had a root canal on a back molar. I was referred here from my dentist because my previous dentist didn't do a complete job. She was guessing that was because it was hard to get all the roots. Dr. Lawley did a fantastic job. He had me come for an initial consultation and xrays. He gave me several options to choose from along with his recommendation. Based on that I scheduled the procedure. It went well eventhough the tooth was stubborn. He was very patient and calm. He did a great job in administering the novocane. I didn't feel a thing. I like how they give you headphones and a galaxy Note to pick music to listen to. His assistant was very calming! Left with instructions and follow-up to my dentist. Assistant called 2 days later to checkup on me. I would definitely go there again! Highly recommend! read more

I was referred to Dr. Lawley by my family dentist for a root canal evaluation. I was very please with the time he spent with me during the consultation. He answered my many questions and I scheduled an appointment for the root canal. I've never had easier novocaine injections and there was no pain during the procedure. Since a root canal is a pretty long procedure, it would have been helpful to be given updates as to how things were going and how much time was left until he was finished. When your mouth is kept open that long, your jaw can get tired and ache a bit, so knowing the time left would be good. Also, one of his staff came in during the procedure and a long conversation ensued about a problem with a piece of equipment. She then came back in a second time and another conversation took place. I think it would have been more appropriate to have the conversation in between patients. I have had no problems with the root canal and would definitely go to Dr. Lawley if I ever need another root canal. Also, his office staff is outstanding. read more

The office is clean and the staff is very friendly and professional. My husband has had 3 root canals from different dentists and this one was the easiest and least painful. He highly recommends Dr. Lawley. read more

I was referred to Dr. Lawley yesterday by my family dentist for an aggravated tooth and they fit me in the very next day. The staff was very kinda and accommodating and everyone explained things to me very thoroughly. Dr. Lawley himself was very kind, sympathetic to the pain i was in, and very thorough in his explanation of what we needed to do for my treatment and why. As soon as he ran his tests and saw how much pain I was in, he got me ibuprofen immediately and then started numbing my tooth to get to work. I've only had one other previous experience with a root canal and it was not great, very time consuming and I felt like i had been in a fight when I was done. This was the complete opposite!!! It was quick and pain free, I couldn't possibly say enough good things about Dr. Lawley and his staff. Thank you so much! read more

By far the best. The staff and Dr. Lawley could not be any more accommodating. I had 3 root canals and didn't feel a thing!

Fantastic experience. Very professional. Eased my anxiety. Zero pain during or after the root canal. Highly recommend!

Dr. Lawley and his staff were very kind and professional. He explained everything well and put my mind at ease. The procedure was painless other than a few sticks to get numb which weren't bad at all. He was very gentle during the procedure. Would recommend him and his staff to everyone if you need a root canal as I did. Root canals are NOT pleasant but Dr. Lawley made it as pleasant as possible. Painless! :) read more

Dr Lawley gave outstanding care to my daughter who was home from college, and suffering from a terrible pain caused by infection and complications from a root canal that was done out of town. Dr Lawley is kind, gentle, compassionate and thorough! Impressive staff and office! read more

Dr. Lawley and his staff were phenomenal! Dr. Lawley was thorough, compassionate, efficient and most importantly He saved my tooth! I have heard he is the best and he definitely lived up to that reputation. His assistant Carol put my mind at ease and was very accommodating. Pam at the front desk and the other staff were helpful, informative and very friendly. read more

I visited Dr. Robert Lawley a year and a half ago for a root canal. I visited his office twice. Since then I've had numerous contacts with his office and office manager. I'm sorry to say they have all been bad experiences. During my root canal the doctor was cold and uncaring to my pain and discomfort. Now, a year and a half later. His office has contacted me to bill me for additional fees! I've tried to contact them by phone and left numerous messages. Some have been returned by the rude office manager.... Others not returned. Now a few weeks later they are sending me to a collection agency, after I have tried to resolve the billing issue. I would never visit Dr. Robert Lawley again. read more