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    Lawrence R Bergman, MD FAAP

    1.6 (8 reviews)
    Closed 8:30 am - 5:00 pm

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    4 years ago

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    14 years ago

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    10 years ago

    The front desk representation is condescending, unethical and dishonest. This reflects poorly upon this Dr's. practice.

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    10 years ago

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    SuraMed Health Center - Pediatrician Wellington

    SuraMed Health Center - Pediatrician Wellington

    3.1(15 reviews)
    1.8 mi

    Really disappointed with how much this practice has gone downhill. All of the physicians we…read morepreviously saw have left, and now there is one new physician who, unfortunately, has left me feeling very uneasy about my child's care. During our very first visit, she suggested weaning my child with ASD off medications within minutes of meeting him and without any clear reason, when I had simply requested a refill after his prior physician was no longer there. The front desk staff and medical assistants have honestly been the only reason we stayed as long as we did--they've always been kind and helpful. However, we've reached a point where we will be transferring our children to another practice. Appointments continue to be scheduled for my children that I did not make, resulting in me having to cancel them almost weekly. I've repeatedly asked for this to stop, but it continues to happen, and it has become incredibly frustrating.

    I'm here to tell you all the truth. You can tell how scared they are of this review because of how…read moremany bots they had to use to give themselves 5 stars after my google maps review. Or maybe they just begged all their employees to help review, who aren't customers. Just my speculation. Here we go. This office used to be great until it merged with SuraMed. I just found out today that Dr. Rahman and Jackie, the two who started this practice, are now gone and it is fully ran by SuraMed. How did I find this out today? Oh I'd love to tell you. I'll also share about my reimbursements they lied about processing over a month ago. My new daughter was scheduled for her monthly appointment at 2 months. They called to say Jackie wouldn't be in last week so I asked if they could reschedule us to today with her instead and they said yes but now I understand why they were acting awkward about rescheduling then. My wife and I come in today, take AN HOUR after our scheduled appointment time to be seen by a pediatrician and who walks into the room, not Jackie! No acknowledgement of us having to be seen by someone we didn't schedule with either. He told me her and Dr, Rahmen don't work there anymore. Why they were able to call and tell me she wouldn't be available for the first appointment and then tell me I could reschedule to see her but give me another pediatrician without consulting me first is beyond me. I'm not going to let my daughter be seen by whoever you throw my way. I did my research and chose who I was comfortable with. My wife and I are also more comfortable with a woman seeing our daughter, and I didn't even have the opportunity to pick anyone else there. I wasted 3 hours of my day driving all the way to this office which isn't close by, waiting an hour to be seen past my scheduled time, and being let down with no acknowledgment or apology. I thought that would be the end of it. Before I left, I asked the front desk girl if she could check to make sure my reimbursements would be coming at the end of the month. We had trouble with Medicaid coming in when our daughter was born, but we got it fixed. Before then we paid out of pocket, but the insurance is able to pay for those visits so we can get our money back. Last month they said it's in the system and they'd make sure we get our reimbursements. The front desk lady this time said she had nothing to do with it and we had to call billing. So, I call billing to check, and guess who sees absolutely nothing about us requesting a claim to be reimbursed! The billing lady JUST put in our claim so we are hopefully seeing all that money back this month as we were supposed to. If I hadn't checked, those liars would have never had any claim to fulfill and kept my money despite having the insurance to get it from. I have been livid all day thinking about how much these people went from giving me lots of hope to being as let down as possible. UPDATE: It took a month and a half to get my reimbursements through. I called at the end of the month like they said and their response was that it'd take another 7-10 business to receive my money! That's 9-14 real days! I didn't think it could get worse but there they go again with the half truths. I was completely under the impression I'd receive it at the end of the month but they only begin processing then. What a joke! I will never return here again. I will never give you the opportunity to waste my time and take my peace of mind. This place is far below 3.5 stars. Look at the reviews for the past year all 1 star thanks to SuraMed. Only a single good one thanks to Dr. Rahmen and Jackie. Reminder, they're gone! (It's now 4 stars thanks to the onslaught attempt to bury my review specifically!) I see you replying to other reviews. Don't you dare bother with me. Do better or close your doors.

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    SuraMed Health Center - Pediatrician Wellington
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    Lawrence R Bergman, MD FAAP - pediatricians - Updated June 2026

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