Good first time visit at Pediatric Associates Wellington. We had Medical Assistant Davis and Dr…read more Harvey-Blount for our year and a half old son who came down with a rough cough and wheezing. Arrived 10 minutes early for our apt and were taken back about 10 minutes after appointment time. MA Davis was kind, pleasant, professional, and had great bedside manner with our young son. Waited about another 15-20 for doc and she was so kind, patient, and eased our concerns and addressed the full situation. She doesn't make you feel rushed or anything and was open and receptive to all our questions and concerns.

I've been bringing my kids to this pediatric associates location for 6.5 years, and it's one of the…read morecleanest facilities in the area. They've recently expanded, adding state-of-the-art equipment and an in-house lab, more rooms to see more patients at any given time, which is a huge plus. My daughter's appointment was scheduled for 2:40, and we were seen by 2:50 and out by 3:20. All my questions were answered thoroughly and efficiently. I wasn't able to get a lot of footage since it's a no pictures/videos zone due to patient privacy & confidentiality. I'll continue bringing my kids here for care--it's been a great experience.

Really disappointed with how much this practice has gone downhill. All of the physicians we…read morepreviously saw have left, and now there is one new physician who, unfortunately, has left me feeling very uneasy about my child's care. During our very first visit, she suggested weaning my child with ASD off medications within minutes of meeting him and without any clear reason, when I had simply requested a refill after his prior physician was no longer there. The front desk staff and medical assistants have honestly been the only reason we stayed as long as we did--they've always been kind and helpful. However, we've reached a point where we will be transferring our children to another practice. Appointments continue to be scheduled for my children that I did not make, resulting in me having to cancel them almost weekly. I've repeatedly asked for this to stop, but it continues to happen, and it has become incredibly frustrating.

I'm here to tell you all the truth. You can tell how scared they are of this review because of how…read moremany bots they had to use to give themselves 5 stars after my google maps review. Or maybe they just begged all their employees to help review, who aren't customers. Just my speculation. Here we go. This office used to be great until it merged with SuraMed. I just found out today that Dr. Rahman and Jackie, the two who started this practice, are now gone and it is fully ran by SuraMed. How did I find this out today? Oh I'd love to tell you. I'll also share about my reimbursements they lied about processing over a month ago. My new daughter was scheduled for her monthly appointment at 2 months. They called to say Jackie wouldn't be in last week so I asked if they could reschedule us to today with her instead and they said yes but now I understand why they were acting awkward about rescheduling then. My wife and I come in today, take AN HOUR after our scheduled appointment time to be seen by a pediatrician and who walks into the room, not Jackie! No acknowledgement of us having to be seen by someone we didn't schedule with either. He told me her and Dr, Rahmen don't work there anymore. Why they were able to call and tell me she wouldn't be available for the first appointment and then tell me I could reschedule to see her but give me another pediatrician without consulting me first is beyond me. I'm not going to let my daughter be seen by whoever you throw my way. I did my research and chose who I was comfortable with. My wife and I are also more comfortable with a woman seeing our daughter, and I didn't even have the opportunity to pick anyone else there. I wasted 3 hours of my day driving all the way to this office which isn't close by, waiting an hour to be seen past my scheduled time, and being let down with no acknowledgment or apology. I thought that would be the end of it. Before I left, I asked the front desk girl if she could check to make sure my reimbursements would be coming at the end of the month. We had trouble with Medicaid coming in when our daughter was born, but we got it fixed. Before then we paid out of pocket, but the insurance is able to pay for those visits so we can get our money back. Last month they said it's in the system and they'd make sure we get our reimbursements. The front desk lady this time said she had nothing to do with it and we had to call billing. So, I call billing to check, and guess who sees absolutely nothing about us requesting a claim to be reimbursed! The billing lady JUST put in our claim so we are hopefully seeing all that money back this month as we were supposed to. If I hadn't checked, those liars would have never had any claim to fulfill and kept my money despite having the insurance to get it from. I have been livid all day thinking about how much these people went from giving me lots of hope to being as let down as possible. UPDATE: It took a month and a half to get my reimbursements through. I called at the end of the month like they said and their response was that it'd take another 7-10 business to receive my money! That's 9-14 real days! I didn't think it could get worse but there they go again with the half truths. I was completely under the impression I'd receive it at the end of the month but they only begin processing then. What a joke! I will never return here again. I will never give you the opportunity to waste my time and take my peace of mind. This place is far below 3.5 stars. Look at the reviews for the past year all 1 star thanks to SuraMed. Only a single good one thanks to Dr. Rahmen and Jackie. Reminder, they're gone! (It's now 4 stars thanks to the onslaught attempt to bury my review specifically!) I see you replying to other reviews. Don't you dare bother with me. Do better or close your doors.

Dr. Stein is a wonderful doctor and an amazingly kind and compassionate person. I have never met a…read moredoctor like him; not as a patient/parent nor through my work as a nurse. Can't say enough good things about him. He's smart, attentive, explains everything, great with children and parents; most importantly, he truly cares about his patients.

From the owner: We specialize in ear nose and throat illnesses in children 18 years of age and under. The most…read morecommon issues are chronic ear infections, tonsil infections, enlarged tonsils and adenoids, complications of chronic allergies, sinus disease, hearing loss, tongue tie and pediatric airway issues.

Love the providers especially Dr Pearson! My son has been a patient for the past 18 years.read more

Brought my grandson in at 11:30 AM today with low grade fever, headache, and green blowing out of…read morehis nose and he was just miserable. This has happened many times before and it is always a sinus infection. Let me preface this by saying we have been patients there for 33 years and have always been happy...usually saw Jane, whom I loved. Today and saw Janine. She was nasty and very condescending. Told me he does NOT have a fever, when we just saw he had 100 degree...which to me is a low grade fever. Said she couldn't do anything for him and that she was from California and that is how they do things here and there. No meds unless he is sick for over 7 days. I will NEVER see her again. Her demeanor leaves a lot to be desired and she should not be a part of your practice. This person needs to be in other profession as she has no empathy which to me is an important part of this profession.

Great doctor. Very knowledgeable and kind every time we've met. He made us feel less uneasy and…read moreconcerned during an unsure time. Would recommend to anyone in need of his specialty.

Excellent pediatrician! Takes her time & very friendly!…read moreLove her staff too New office is much more spacious

The room was dirty when we got in. Nothing was wiped down. Tech who helped us was very noticeably…read moresick. Hairs were all over the table. I hate coming here but there are no other doctors in the area who are taking new patients. We're here for emergencies only and annual visits.

We came for annual physicals as new patients . Too large, too busy. I prefer a smaller practice…read more The doctor preceded to ask me about my daughter's puberty (period, breast growth) in front of my younger son without asking me if we felt comfortable about the topic. I consider that very POOR bedside manner. Now on top of all the new conversations I had to have with my young children, I am mailed a bill for physicals for $830! Why wasn't my insurance billed? Waiting on hold now for 30 minutes. Not coming back.

Dr.Ali is the best doctor , he's amazing with the kids and babies he's funny and makes cute jokes…read morewith them , he cares for them very well and overall he's amazing ! He knows the best and has way more knowledge then all the rest of the docs

TPC has been part of my family for 17 years now. With two boys, we've had our fair share of sick…read morevisits, healthy yearly visits, and follow up visits. Their attention and care has always being top notch. In 17 years, I've obviously gotten closer to and prefer certain doctors to see my boys (Dr. Flores, Dr. Ali, Dr. McGregor and Dr. Pilato are definitely my favorite) but we've yet to have had a bad experience with the rest of the doctors we've seen throughout the years. Their office staff are amazing, always going the extra mile and providing me with all my requests for paperwork, forms, and appointments in an orderly and timely manner. Our last visit was just two days ago. My youngest is asthmatic and with the recent change of weather, his asthma has flared quite a bit. I needed a refill for an inhaler and was asked to bring him in for a follow up. Our appointment was at 4:20 pm, made it in by 3:50, saw the doctor and were on our way home by 4:30. I can't imagine going anywhere else or having my children seen by any other team of doctors.

One of the most unprofessional offices I've ever dealt with. The staff is rude and cancels…read moreappointments without speaking with the patient's parents and enters incorrect information in the patient's charts

Really like Dr Bruck who is solo now since Dr Aqua left. He is so charming with children and…read morecompassionate. His staff is IMPOSSIBLE to deal with. They are confused, disorganized, and in some cases actually downright rude. The admin who called me today actually hung up on me. Doctor is great but he needs some competent staff.