This continues to be my and my children's favorite branch in the Hamilton County system of…read morelibraries. Yes it is small. Yes it has a small parking area. So why is this branch our favorite? The customer service here is impeccable! We moved, and this branch is too far away to come to with any regularity. We have tried several other branches near our new home. None of them come close to the special place these librarians create. The Miami Township Library has created a magical place for children. If the children really respond positively to a particular song, Miss Kathy will work it into future programs. The librarians try and learn every child's name. This makes the children feel special. Another way they make the childen feel special is that they interact with the children before and after the programs. At the other branches we have tried, there are children who are clearly regulars. Those librarians show little to no recognition of them. They don't seem to try and get to know the children, new or regular. My youngest is always disappointed when we go elsewhere. Those librarians don't hold a candle to Miss Kathy, and all the other librarians and volunteers who make the Miami Township branch so remarkable. All the early mentioned hiccups have work arounds. The branch may be small, but items may be transferred here from other locations. Place the transfer from home, either online or over the phone, and the book/media items are to this location in roughly three days. Transfers may also be placed in branch. Additional parking may be found on the other side of the building, at the community senior center.

The staff here at this library are awesome, friendly and willing to answer questions or to help…read moreout. I had a question about my library card and the staff at the front desk were able to help me get my questions answered.

Nice and roomy, clean and tons of things to get into! Wasnt much of a library person til I…read morediscovered this location. Now i cant get enough!

Large library branch, quiet and cozy. Friendly staff asks if…read moreyou need assistance, but also once we said no they left us alone. It was nice to just come in from the rain and sit and read for a while.

Beautiful library. I drive down here to meet a little group of women to do crafts in the conference…read moreroom of the library. Not sure how long this library has been here but it's really beautiful inside and they seem very accommodating. The conference room has tables and chairs in it we set them up when we get there and then when we leave we put them all back where we found them.

Everything! The staff is great and it's inviting. Nicely organized! Love it here! They recently…read moreadded jigsaw puzzles to share!

The best! The staff there are very helpful and so positive. Every time I needed help they were…read morevery patient and kind

Finally got a membership here in my 3rd year of working downtown and it's the best $65 I've spent…read morein 2025. There's so many cool events for both members and non-members. I've found books both popular and obscure. And it's free to come in, look around, and soak in the Hogwarts-esque energy. Which is even better after the recent extensive renovations.

Cincinnati's Hidden Gem. As the Mercantile library is on the 11th and 12th floor of the Mercantile…read morebuilding, take their dedicated elevator and enjoy its new and renovated beautiful place to chill, work, study and enjoy. There are so many reading groups and activities. And many great authors visit. You do not have to be a member to visit the library, there are too many benefits to list them all. Sign up for a tour! A household membership works out to be about 30 cents a day. A student membership is only $30 per year! Now the Mercantile library is renting their cool space for your special events including wedding! Visit and see for yourself. Great for residents, students and visitors! Highly recommended!

Nice library. I went to an event here. We used conference room A. I did not take advantage of…read moreanything else in the library but noted it looks like it is laid out well. Our event went great and we had 3.5 hours in the room which I thought was generous. No one came in to rush us. There was also plenty of parking in the lot behind the library as I pulled in. I am sure that I will attend more things in the library as time moves on.

This is such a beautiful library! Greenery all around and plenty of parking spots. The library was…read morespacious and very clean! Upstairs is the children's area and there were plenty of things to play with! Lots of books too and computers. We went on a Saturday morning and it was empty so we pretty much got the whole place to ourselves!

My three children grew up going to this location. The staff are GREAT! Still know all three of my…read morekids names and it's been almost 10 years since the kids were in the reading group and other activities that the staff do for the children of Cleves and any child who comes to their location and I personally go out my way to go to this location where I ALWAYS feel welcomed. John DeMoss

Fantastic library! Staff is very friendly, helpful, and knowledgeable. Always something special…read morefor the kids. Summer programs are amazing. Easy to access building itself and one level once inside. A great place to browse, sit and read, or grab your books and go.

A wonderful open and bright building that is geared toward anyone interested in reading or…read moreenhancing his/her mind no matter what your age! The personal are always available to help you find a book, order a book from another branch or give help using the computers or copiers. I frequent the library often!!

I was a little disappointed in this library. With some of the newer libraries in the area (like…read moreNewport and Independence), I guess I'm a little jaded. It was plenty busy when I was there on an afternoon between 4-5 p.m. I like that most (if not all) of the library branches in N. KY seem to be open seven days a week. That was not the case where I lived in E. TN. Anyway, I sought out this branch because of a little blip I saw in some local publication about a Princess Diana exhibit. I expected more than a couple of glass bookshelves with paper dolls, some magazine covers and some collector plates. I would have appreciated some related biographies, newspaper article clippings, etc. But back to the library itself, nice children's area and plenty of public use computers.

The very pleasant, efficient, and helpful staff. The library system also has an excellent…read morecollection and is able to move books between branches in a very timely manner. And it's a very pleasant space.

The new building is large and well designed. There are separate spaces for kids and teens. Small…read moregroup study spaces and meeting rooms! Well kept Oxford secret although it's not a secret. Only four stars due to the relative lack of new books and media for the new space. Support the public library!!