Markoe and Stacy run Mountaineer Campground with professionalism, kindness, and real pride in…read morekeeping the community safe and welcoming. We were there over July 4th, and it was clear they handled a situation involving disruptive troublemakers with fairness and good judgment. Even in the middle of holiday chaos, they stayed calm, respectful, and focused on protecting the families and campers who come to enjoy the outdoors. Emphasis on FAMILIES! Their communication was excellent, the campground felt well cared for, and the atmosphere was friendly and secure. If you're looking for a campground where the managers actively look out for their guests, Mountaineer is the place to be--and Markoe and Stacy deserve credit for how they manage and maintain a positive experience for everyone.

2 huge limbs fell on the roof of our new RV in the middle of the night. We asked for a safer sight…read morebut they didn't have one. Then only refunded us a portion after charging us 115.00 cancellation fee! The site right across from us was pouring out sewage... The management were good people but it was obvious the owners do not do any upkeep on anything. WARNING! This place is unsafe!

This was our first family camping trip. We had high hopes going into it. When we got there it was…read moreeasy to check in and the staff was very friendly. I will just list out the pros and cons. Our spot was premium tent site 102. Pros: bathrooms are nice and clean Has a swimming pool and tube rental for the river Farm with animals Right on the river Hay rides and rides to drop you off to tube down as many times as you want. Staff was friendly. Convenient to mountains and Cades Cove Cons: they listed our area as a premium tent site with electric water and sewer. We were sandwiched in between several rvs and did not have a view of anything but rvs. The campsites are very close together and narrow. Feels crowded in your own space The place to put the tent was jagged gravel rocks no grass. There was a metal tent stake left in the ground that ended up poking a hole in our air mattress. Bc we were on rocks this pushed us to go home and sleep for the night as we are local. The pool is nice but the pool area is in the middle of a field and has absolutely no shade or bathroom close by. The four chairs they had were run down and one broken. This is not ideal for having kids that may need to use the potty or need some shade for a min. No grills only fire pits If I could suggest anything to the owners it would be the following Add pictures of each campsite so that when someone is going to book they know exactly what their site looks like and know what to expect. This would help to book a better spot for your needs. Add a porta potty or bathroom closer to the pool. Also add some shade and chairs. Double check the sites before check in. Had that stake been pulled up before we arrived it wouldn't have damaged our air mattress resulting in us having to leave for the night and come back. Add charcoal grills for cooking.

At my arrival, the office mistakenly saved my debit card information under the wrong customer file…read moreand charged my card. When I brought this to their attention, I was assured that my card information would be removed from the incorrect account and that the issue had been resolved. Despite those assurances, my debit card was charged again. This second charge occurred after I had already notified the staff of the mistake and after I was specifically told that my card information would be deleted. As a result, I spent a significant portion of my vacation dealing with a problem that should never have happened in the first place. Not only did these errors create financial stress and inconvenience, but they also ruined what was supposed to be a relaxing vacation. I trusted your staff to correct the mistake after it was first reported, and unfortunately that trust was misplaced when my card was charged again. I believe it is unreasonable for me to bear the consequences of repeated errors made by the office, particularly after I had notified you of the problem and received assurances that it had been corrected. For these reasons, I respectfully requested a refund and I was denied and told that it was my banks fault for letting the transactions to occur. They won't take accountability and refuse to work with me. This was my debit card that was charged and over $400 and was on hold for a total of 8 days. My bank cancelled my card. Just one headache after another because of all of this. I feel as though they should've accommodated me seeing how their actions and failure to pay attention caused all of this.

I could tell you a tale of woe. Like as we were leaving we had a flood in the RV and couldn't use…read morethe water. But I told Dave to call Big Meadow and see if they had a RV Mobile technician to recommend. It was our second stop and Christina in the office gave us Tom's number. So this morning Tom fixed the leak and we could finally have water again. We've been here many times and are delighted to have a spot on the Little River. There's a rafting company right next door and it's fun to watch the people come down the river. There is a cement patio and a dog park for Freckles. She was very anxious driving through Atlanta with all the traffic and big trucks all around us. But the beauty and calmness of this campground can make anyone relax. We look forward to enjoying the Smokey Mountains and Cades Cove our favorite.

We have been camping all over the country and this was the first campground that we were not unable…read moreto park or truck in the RV spot with our RV. At $500 for 4 nights in the off season, one would have expected enough room for our truck and 29' RV to fit on the spot. The pads are also very small, only enough room for a couple of chairs by the RV. The picknick table was on the gravel. Not enough room to put out our carpet without being on the gravel.

I love this outdoor resort!!!!!! The views are beautiful and the staff is amazing. Everything is…read morekept up everytime I come. Jay is great very good dude

Our family of 4 had a great time at Little Arrow! We stayed in a Premier Cabin which was perfect…read morefor us. Fantastic pool and playground for the kiddos. We also really enjoyed the hiking trail at the back of the campground. Our 2 interactions with camp store staff were very pleasant, and we met a lot of nice guests here too. Very quiet, clean, and well-maintained with lots of entertainment areas and community spaces available. It's so close to the national park and other off-site adventures, but you could easily have a stay-cation here and never leave! Wi-fi is included and worked great. One tip - if you plan to cook over the fire, get plenty of firewood because their fire pits are quite deep and the cooking grate height cannot be adjusted. Our kids are already asking when we can go back!

Over priced for very little room. Pool always seems to have problems, and is closed a lot during…read morethe hottest months not just a one time occurance.office staff does not handle reservations properly. Mulch everywhere and in turn creates a soggy mess when it rains. The result is a multitude of flies. Overall unfriendly.

We booked this KOA online for five days using the app (it doesn't get any easier), we arrived and…read morethe staff greeted us and took us to our site I requested a site change and they accommodated, after setting up camp I found my satellite didn't have a clear view of the sky due to the number of trees over hanging my satellite receiver I didn't expect them to cut down the tree so again I requested a different site and again they accommodate me (the 3rd site was better but didn't really accomplish what I hoped for). I liked the campground and listed some of the pros and cons I experienced none were deal breakers I'd camp here again but probably request the site I want before booking. It seems the reviews are a mix of reviews prior to KOA ownership so like everything else things evolve over time, we had a pleasant experience although I'm not sure when the transition from private to corporate completed. Pros: 1. A very attentive staff that patrols the property and ready to help 2. A wonderful camp store stocked with just about everything you need including gasoline and propane and a penny smashing machine. 3. Great Cable TV 4. Great WiFi 5. Close proximity to the crystal clear Little River with easy access for tubing or kayaking. 6. Close proximity to all the amenities of Townsend and the Great Smokey Mountain National Park 7. Nice pool and playground for kids and far enough away from the sites 8. Camp Staff will deliver firewood and ice (maybe more stuff if you ask) to your campsite and apply it to your account. 9. Very little light pollution once the sun sets 10. It was relatively quite after dark. 11. Great water pressure 12. Doesn't seem to be longterm residential sites Cons: 1. The campsites are very close together not much privacy here. 2. The neighbor's sewer connections are in very close proximity to your patio area instead of been on the back side of the sites where the electrical and fresh water connections are located. 3. It's likely your satellite dish won't work 4. All gravel camp sites (most have concrete patios though)

This is a good place to park you RV for a short term stay. They've been accommodating to fit us in…read morewith little advance notice. Sites have full hookup including a fire ring for your campfire. It's clean and the neighbors are friendly, but don't expect anything fancy. Elvira's Restaurant next door is an added bonus.

Lovely campground. Friendly owners. Ms Naomi is very nice and cordial. Peaceful, quiet campground…read morein Wears Vally, with beautiful views. We will definitely return to visit what we consider friends now.

What a great place Shiela and her husband have created! We stayed on a riverfront site and…read morecouldn't have asked for better. Quiet! Clean! Friendly! The cove sites are our next trip. So much open space. Pet friendly!

The location of this campsite is so peaceful and friendly. Our dogs loved the access to the river…read more We rode our e-bikes and they made a pass through so you don't have to be on Wears valley long.

Came across a new find in Townsend that I'm sure will only continue to get better as more and more…read morepeople find out about this unique Mountain Bike Trail Riding, They have 14 miles worth of trails from a beginner try-out area to more adventurous trails for accomplished riders to undertake. This area of Townsend is beautiful and the trails fit well into the natural habitat. Riders must first sign a waiver before attempting the trails. Follow me on Yelp for more fun things to see and do in East Tennessee

After owning my ebike for just over one year it needed servicing (a good going thru) and brake…read morepads. I took my bike to Ben at Vee Hollow and he took care of things quickly and perfectly. The price was great! Not expensive but a pleasant mild surprise. I will be back. Highly Recommend Vee Hollow Bike Shop!

We camped here 3 nights in April, Very happy with it…read more Laundry facilities are really clean, There are several showers with full bathrooms in main building. Very friendly staff. They delivered fire wood to campsite. There is a nice river a few hundred feet from your camp site. Pretty fast Wi-Fi and it's pretty close to run back to Marysville from camp site. Good road back towards Pigeon Forge & Gatlinburg from here. Lots of good restaurants on this side of mountain, without having to deal with the traffic on other side of mountain. Would come back here anytime. They will store your camper for $70 a month in back of site & bring to your rented site on next visit. You couldn't pull a camper back & forth under $70. They also have a few cabins on the River...

Joy in the office was Great! Bathhouse was nice and clean. Water hot and refreshing. They have tent…read moreand RV spots. We will definitely be back!!!