If you are looking for generic, cookie-cutter frames, go elsewhere. But if you want a masterclass…read morein eyewear, go see Karen and Aimee. This may be the nicest frame shop I've ever been to What I appreciate most is their honesty. They recently saved me a significant amount of money by advising against anti-reflective coating after I mentioned my frustration with smudging. Most shops would just take the upsell, but Karen and Aimee actually care.

Okay, first of all can I just say how wonderful Aimee and Karen are? They're an absolute joy of a…read moreteam and I love spending time with them talking about anything and everything! I've been going to The Optician since 2018 and my god it has changed my life and how I've viewed glassesware! I didnt even realize that glasses needed to be adjusted to your own face and the amount of comfort it gives you over the entire day, amazing! I never feel fatigued after adjustments done to my frames with them. Simply amazing. I have about 10 pairs of glasses with them now and have brought most people I know who wear glasses into the store for a new pair or two or three of glasses and the level of care and attention to detail to everyone I bring and myself is so above and beyond with what I've gotten in the past before I found The Optician. They not only help guide what looks good on you but also listen to the comfort/needs of the client in such a nuanced way that really lets the person pick what they feel the best in! Not to mention the unbridled enthusiasm when someone finds a pair that they're so in love with is just... chef's kiss moment! Honestly can't wait to start shopping for a new pair every year :)

Love this place and the staff. Super professional and friendly! We couldn't be happier with this…read moreplace.

I received my annual eye exam at West County Optometry, and my experience was extremely…read moredisappointing. The first issue occurred when I was billed for a test that I never received. Although the office eventually refunded the charge, no apology was offered. After the exam, I used the prescription provided by West County Optometry to order two pairs of glasses from another optical provider: progressive sunglasses and protective sports glasses for pickleball and biking. I went elsewhere because West County Optometry did not carry the protective eyewear I needed. When I picked up my glasses, the optical provider discovered that the prescription from West County Optometry contained a significant error. The optometrist had entered the wrong sign on the prescription, making both pairs of lenses unusable. As a result, the lenses had to be remade at a cost of $558. Because this mistake caused me to lose confidence in the accuracy of the original exam, I paid for a second eye exam with the optometrist at the optical provider. That exam cost an additional $95. Despite the prescription error, West County Optometry has refused to reimburse me for the expenses I incurred as a direct result of their mistake. What concerned me even more was a manager's statement that it is "not uncommon" for an eye exam prescription to be incorrect. I am now pursuing reimbursement through small claims court. Based on my experience, I would not recommend West County Optometry.

Professional staff Exccellent exam…read moreOptometrist Paula spent almost 1 hour with me - thorough evaluation I highly recommend

New patient. Lovely staff. Nice variety of frames. Pleasant office environment. Street parking can…read morebe tight.

Family and I have been coming here for over 9 years! Staff is always friendly, all of the Opts are…read morealso friendly and informative. Calling, making apt, or visiting to get frames replaced is easy and they make it feel not like a drag.

This was my first time at this office. They have parking lot, which is great. I had an appointment…read moreat 09:15 and I was seen on time. The office is very quaint and clean. I was seen by Dr.Anaya. He was very thorough and heard me out when it came to my concerns. I had both a contact lens and glasses exams. After the exam, I was passed along to the glasses section, and I've never felt LESS pressure at an office. I'm bringing the whole family here. Im so happy I found them!

Needing a new prescription of contacts/glasses I got an appointment with Dr. Chen. She was very…read morethorough and I liked that she took her time to answer any questions I had. She also found out about my eyes that I didn't know that my previous optometrist never told me. Dr. Chen wanted me to come back in a week to dilate my eyes; however I wasn't able to come in the days that she worked due to my work schedule. I appreciate that Dr. Chen was able to fit me in on a weekend despite being fully booked so I could get my prescription I needed for my contacts. I highly recommend coming here to get your eyes checked and Dr. Chen is an amazing optometrist. Downfall of this place is that there is NO reception so don't expect to be able to browse the internet while you wait for your appointment.

Dr. Andy is great. Very thorough and friendly. I've only had good experiences with him the last…read morecouple of years. Their front desk and administrative processes are a bit lacking though. If you try to make an appointment online by clicking their emails that remind you to, they say they'll call you and they never do. The only way to do it is to call them. It's weird that they give you the option to get a call back but never do. The front desk doesn't really make eye contact when you go, and are a bit cold. I guess that's fine, but it is a stark contrast to the friendliness of the doctors and such. Overall, I would recommend.

This is a biannual go to Optometrist. I've been a customer here since 2019. I love their selection…read moreof frames and the staff is very friendly and knowledgeable. They provide excellent quality work and customer service. This weekend I stopped in for adjustments on my current two pair of glasses. I left smiling with my well fitting glasses on my face.

All these 5 star reviews are well deserved! Eyelove Optometry has my heart and business From the…read moremoment I walked in, Cathy at the front desk was super friendly and had a great welcoming demeanor. Dr. Hsieh was awesome--very thorough with my eye exam and took the time to explain everything to me in a way that made sense! Alisson was a huge help when it came time to pick out frames. She was so patient and really helped me find a pair that not only fit my face (and budget) but also felt like "me." Everyone made me feel really comfortable, and I left with with so much eagerness to get my glasses. Definitely recommend Eyelove Optometry! The whole team was fantastic! Also PS I'm coming back for those green frames

The yippies of Berkeley strike again . Only on Fourth Street will you find hippies with money who…read morethink they are better than you...no matter who you are because you know they are crunchy still and drive an EV. I will never shop here again. I'd much rather deal with the folks of San Ramon or Marin, the Peninsula for crying out loud,shoot even dog eat dog San Jose; just not this location! Let's be honest here, Warby Parker isn't meant for the simple, "I'm using my vision insurance for glasses kind of purchase." Instead, it's a moderate to expensive store for fashionable glasses and it's meant to serve the markets they populate, I'm no fool. However, I do love fashion and didn't mind the à la carte style here, so we bought two pairs of glasses from Fourth Street's Warby Parker. When I found the glasses originally, I was in San Ramon and I was helped by a wonderful salesperson whose name I unfortunately forgot. Once I had my prescription I went to the Berkeley store, out of convenience; big mistake! Especially, since the first salesperson in Berkeley confused me and apparently herself with my prescription, (progressive), and I ultimately ended up with single vision lenses, Instead of progressive. Something I was told only when I returned to a second salesperson in Berkeley Let me tell you about this second salesperson though, cause they were quite rude and judgmental. In fact they seemed to assume I made my purchasing decisions based on cost. No, no, I made my decisions based on confusion! In fact even after a second salesperson and two opticians I am still unhappy and will make sure I go back to corporate with these comments to make sure I get EXACTLY what I need and want. The first optician was nice, but super fast and didn't say much; so I was again a bit confused. The second optician was more verbal but just as rude as the second salesperson. Other than that, Warby Parker is cute.

I decided to try an eye exam and to update my contact and glasses prescription here for the first…read moretime. I have purchased glasses from here before and have always liked the selection of frames. They have lasted about a year and so, which shows good quality! The eye exam was quick and easy to book. There were plenty of appointment times available, but it is best to book ahead. The service was great, and the entire process from the exam to purchasing what I needed was smooth and efficient.

I'd been a patient of Dr. Chan for long time until I moved out of state. She's kind, sweet, very…read morethorough and pays attention to details. She's a perfectionist! My family and I are very satisfied with her services; and even though we're out of state we still use her services to have our eyeglasses ordered and shipped to us every now and then. My daughter has high prescription eyeglasses, therefore, they require specialized materials and treatment.  Bright Eyes Optometry has been wonderful and I'm really grateful to Dr. Chan and her amazing staff. Shoutout to May for excellent customer service. Thank you for being patient and accommodating with my eyeglasses orders over the phone.  If you need eye care services, pls visit  Bright Eyes Optometry. I highly recommend them.

I have been looking for a good optometrist for a very long time. In fact, I don't remember having…read morea good optometrist other than the one I had in 5th grade so it's been a long time coming. Janet Chan is warm, gentle and exudes kindness. She was able to figure out my exact prescription very efficiently (usually it takes a lot longer) but she seems more competent than the average optometrist in her ability to arrive at the prescription strength for my glasses. Her office staff particularly the girl who helped me locate glass frames were good at finding something I liked. I essentially found a pair of frames that was covered 100 percent by insurance and for the lens, I brought all the bells and whistles including UV protection (transitional lens), glare and scratch resistance, thin lens and the latest reading/distance glasses which added up to 400 dollars and my last pair of glasses was more than a 1000 dollars. Hopefully I will like the final product in a few weeks. So far, I am glad to have found such a great optometrist in my neighborhood thanks to the referral one of my co-workers gave me recently.

Great customer service and friendly doctor. The lady who helped me pick frames was very helpful and…read morepatient- because I was trying on all sorts of frames to fit my face shape. I was being very picky about how the frames don't hit my cheeks when I smile, etc.

This place is great! Accommodating, nice staff, wonderful engaging doctor. My go to for my annual…read moreeye appointment!

On Saturday my daughter and I stopped by to get our glasses. She enjoyed Sabrina's input and her…read morebeing so funny and making us laugh. She absolutely loves the 2 pairs of glasses she chose, especially the pink and gray pair that Sabrina confirmed looked great on her. She also helped me with my glasses, she was very sweet. I have been coming here for many years and have always felt welcomed by all the staff.

Thoroughly disappointed with the final result of my experience. I purchased two pairs of the cutest…read moreglasses. However, the doctor that examined my eyes and made my prescription did not do a good job. This caused me to suffer while trying to adjust to new glasses. I had headaches on & off everytime I wore them. Had to go back to my "go too" spot. All good now!