I've been a client for years, and have had to change cpa's multiple times. But this tax season was unacceptable. I first reached out in April and got a delayed reply with a sudden price increase, despite no change in my situation. After asking to continue via email (as I always have), I followed up over a week ago with no response. It's now June 17. This is not transparent or professional service - just poor communication. This company is SCAM likely. Time to move on. read more

The WORST firm I have ever seen. We have been a small business client for over 5 years and they have missed the filing deadline for K-1's EVERY YEAR. Now we are having to re-file for 2021 and 2022 because of their ERRORS. Do not even consider hiring Michael Hamlin. You will regret it. This guy goes on vacation all the time and does not care if he leaves you hanging. We are about to sue them for malpractice and negligence. read more

Doug is absolutely amazing, I am trying to get a non-profit set up, and he's been holding my hand the entire time, helping me get forms sent into the right places, helping me with documentation, etc etc. His experience and kind demeanor makes him so approachable and easy to work with. I feel so lucky to have met him and that he's willing to help me out. Thank you thank you thank you!!!!!! read more

Started working with Doug only a few years ago, for personal taxes and for my non profit taxes. Never had an issue. Doug answers my questions as quickly as he can even during his busy season. Documents have been returned expeditiously and he is clear and concise when I had questions. I recommend his services. read more

Doug has been the accountant for our business for the past couple years. He's been great. Very patient with our many questions and sometimes last minute paperwork. He also caught a couple things in the filing that we should of entered a different way or a strange invoice amount. Very thorough & efficient. read more

Doug is great with response time, even when lack of planning on my part leaves me calling last minute! knowledgeable, to the point with great advice and great turnaround time. recommend 100% read more

have been using them for the past 4 years. every time I get quality care and fast answers to my questions very pleased read more

The singular worst experience I have ever had with a professional!! A disaster in every aspect imaginable from communication to deadlines to competency. Had I not pushed, my estimated taxes would have been late and I would have overpaid amounts due. I had questions that were never addressed. The IRS requested additional information and Doug Thompson failed to respond to my email and to a call, leaving us to deal with the situation ourselves. Doug Thompson of LCW dropped the ball completely and repetitively. It pains me to have to write this review but, even factoring in the pandemic and quarantining, it is more than warranted. read more

Had my tax information for over a month called them said they where being worked on, called again at tax deadline took my email said they would forward for online signing. Never received them. Been calling they have blocked my telephone number. Been a customer for over 20 years with the previous company never had a problem this group has very poor customer service and are very rude. Will never use them again. read more

Used them for years to do my personal and business filings. But the quality and speed could be improved. I find it on the expensive side as well. I had a number of issues with late filing and additional support charges that seemed rater high. I would not recommend them. read more