UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Failed blind installation 1. Measurements could have been…read moremore accurate which was start of problems with the blinds installation. 2. Installer could have better communicated the problem with Lowe's itself. 3.Lowes should have picked up and delivered blinds after they have been adjusted. Terrible customer service...we have been doing business with Lowe's over the past 12 years and this first time we had been extremely disappointed.

I believe this business moved from the main drag, Canada Street, in Lake George to the Outlets…read moresouth of Lake George in order to maintain a year round operation. They are located in the Adirondack Outlet Mall near the restrooms and L.L. Bean. We were in search of a common, yet still difficult item to find, Y-shaped vegetable peeler. They had a several variety for us to choose from. We also found a cherry/olive pitter. They sell Rachel's spices and teas, House of Jerky products, Lodge cast iron pans, OXO products, OTOTO kitchen essentials, and many other items that make great gifts. Staff were welcoming, friendly, and helpful. Definitely worth checking out for the thing you forgot you needed.

I've worked on many amazing projects with Kitchens by Christina. They are great to work with,…read moreorganized, and detailed oriented.

I've found myself living in an old house that needs a lot of work, and a lot of supplies. Allen &…read morePalmer has been a lifesaver. They've got it all. Whether you need to replace outdated or broken items (hoses, toilet seats, light bulbs/fixtures), you need the actual tools to fix things (wrenches, hammers, saws, drills, etc.), you need to make existing items look better (varnish, paint, sandpaper), or you need hardware of any/all kinds (screws, nails, bolts, pipes, etc.), it's here. And that's just the stuff I've bought over the past few months. They've got tons more stuff, most of which I don't even know what it is because I'm an unhandy city boy. Perhaps this is a small-town thing, but the staff here seems like they know...everything. They've got valuable advice if you want it, and I'm betting they can either come out and fix stuff, or know who you can hire to do so if you can't do it yourself. Some of the items can be a little pricey compared to a big box store or the internet, but you're also paying for expertise and convenience, and shopping local is always a good thing. As a nice bonus, everyone here seems to be pretty nice, too.

A truly one stop shop for everything hardware, plumbing, or heating…read more They offer full plumbing service from new install to repair to summer camp maintenance. They are a typical home town style True Value hardware. People many times come in to buy hardware or plumbing supplies - but most often they are looking for advice, answers, and help. Its that typical deal where most of America thinks they can do themselves only to find out that they are not entirely sure how to finish said project and need to ask some questions. Allen and Palmer has a variety of employees that are experts on in home problems and answering questions. They also have several guys on staff that are Master level plumbers. James Decker works on the plumbing crew there and seems to know his way around anything mechanical, plumbing, heating, etc.... There is undoubtedly a bit of mark up on items purchased here. This is because they have to ship things so far. And indeed it would cost you more than the difference to drive to somewhere more urban to purchase the same items. I would highly recommend this location for almost anything you might need in the Northville - Sacandaga Lake area.

Wow! Such a unique experience. And this location is much larger than the one by Lake George! The…read morestaff were helpful, friendly, and knowledgeable about their basalmic and oil pairs. A must visit if you are in the area. Great gift options! I've never seen so many different flavorings of vinegars and oils. There are recipe cards and recommendation pairing notes on all the bottle sections. The store is well organized to find flavors you are looking for. I'm so glad to have stopped by and experienced this place. You can also sample any and all flavors!

This is a second output of the Lake George Olive Oil Co., conveniently located in downtown Glens…read moreFalls. Very spacious inside and, while they do rely a tad too much on the flavored/infused oils for my taste, they do have an excellent selection of quality olive oils. We bought an excellent Chilean Favasola olive oil and a nice, spicy Sicilian Ogliarola, as well as a pomegranate balsamic vinegar. They are quite generous with the free sampling, so you can sample to your hearts content to find the right oil/vinegar pair for you (the bread for dipping was noticeably stale, though) They also recycle bottles and have a discount plan for every 10 bottles you return. There's a small ice cream shop up front which is a bit random but, hey--it's ice cream. It's a nice place, though do think i prefer the service and atmosphere--not to mention the ancillary products such as pastas with recipe pairings/recommendations--at the Saratoga olive oil shop. I asked--they are not associated, but they have the same supplier, so product is substantively the same, if not the shipping experience. But if you have an idea what you want, the quality is there.

From placing the order to the delivery, we had a great experience! The employee in the store was…read morevery knowledgable and helpful when we placed our order. Our furniture was delivered yesterday, and not only were the delivery men professional and efficient, they came within the allotted time frame. It was also nice having text updates throughout the process keeping us informed of any changes or updates.

We would like to express our disappointment from your unsatisfactory level of service. We have…read moreexpected much more from a prestigious and reputed company of your standard. Unfortunately, we can't help but submit this complaint hoping for a fast and adequate resolution. So, no one else must experience this. We Shopped around for months visiting several establishments to refurnish several rooms in our house. Our saleswoman (Karen from the Queensbury Location) was very attentive, kind and knowledgeable in her product. We explained to her what we were looking for and she 100% nailed it out of the park. We custom ordered a sectional reclining couch. We were told that the warehouse did not have the pieces to fill our order, and the shipment would be around NOV 1st. As This was so exiting for our family and we patiently waited for this arrival. We visited the store a couple times to pick out an entertainment center, coffee table and end stand set. Nov 1st we were told that the sofa was in and that the warehouse was open for pick up until 6pm. My Husband and I arranged for help and our schedules from work to pick up. When we arrived at 3:30pm to warehouse. Our excitement was high. We rang the bell to alert that we were there and there were several employees in sight, and no one acknowledged us. We were about to ding the bell again and someone from the warehouse asked if we were being helped? We said NO. Then they went into the office to a man that was sitting with his back to us, and he said I am busy. We finally got helped and were told to go to bay 5. While waiting for pick up in bay, The gentleman in office with his back to use came walking out with a coworker saying ("who shows up at 3:30!" They will be waiting awhile...) one of these employees was (Paul) the Manager. We Finally get our sofa piece home, remove our old couch and start to unbox our new sofa. Come to find out they gave us 2 air massage single recliners with arms. We went straight to the Queensbury location to see where the mix up was. As we stood there, the store and warehouse argued who messed up Until they closed. We were told that at 10 am the GM would call us from warehouse to resolve this. 10 am, we received a call from the warehouse saying that the resolve was a time frame between Thursday -Saturday before an available delivery truck and manpower. We went to store and said that was not acceptable. We spoke to manager (Melissa) of the store to come up with an acceptable solution. We offered to deliver the two items to the warehouse in the rain and pick up ours. Nope! We offered to pick up ours and they could schedule a pick up for the other two items. They had a delivery truck in our area that picked up their piece and we drove to get ours. The delivery guy admitted to us while picking up that they had about an hour before their next delivery. In that time, they could have driven back to warehouse and picked up ours and delivered/ picked. We arrived at the warehouse to pick up our pieces that we were told were ready for us. They were not ready for us to receive. After finding out that the boxes were labeled wrong there was an apology of "sorry things happen." We didn't feel that this was resolved at all properly. This wasted our time, money, and was extremely stressful.

Not only are the building and the garden shop beautiful, we love the cafe too. I've been several…read moretimes over the past few weeks to browse inside and look at all the nice gift options or to take photos of the flowers. My go-to at the cafe is an iced matcha latte (it's unsweetened but you can add flavors) and a garden bagel with no tomatoes (and I love adding cream cheese to it). My mom likes the cheddar toastie which is a grilled cheese done on a panini press. The brown butter chocolate chip cookie is also good and my mom likes their coffee. They offer a variety of fun specialty seasonal drinks. The staff has all been extremely friendly and helpful. They have a loyalty program as well. To top it off, there are activities available like story time for kids with a craft or art workshops for adult. What a great addition to our area!

Staff was very helpful and friendly in all interactions. Great drink options at the cafe that were…read morevery unique and the baked goods also looked delicious. The selection of plants, plant accessories, and home goods is really wonderful and there were so many fun things to look at!

Service excellent. Always happy to help you. Also very knowledgeable regarding the sewing machines.read more

I had the best morning at Pattis shop today! Both she and Brian were both so pleasant,…read moreknowledgeable, honest and very helpful! Needless to say, I am a proud owner of my first computerized Janome sewing machine and could not be happier! I traveled 2 hrs for it and will do it again in a heart beat! For the service, selection and quality. I highly recommend Pattis Quilt Shop in Queensbury!!!