I purchased a house in December 2025 that had appliances that were purchased from Best Appliance…read more The drawer in the GE Profile gas range below the oven is bent, which makes it unable to close evenly, and the freezer on the GE Profile refrigerator has been not holding temperature since the day I moved in. The builder told me to get in touch with the appliance store which I did and they have been telling me for over two months that they're going to order a new gasket for the freezer and that they have ordered a replacement drawer for the gas range. Today I called to get an update and I find out from one of the managers that they don't intend to do any of that... so they were just stringing me along for a couple of months! The manager says now he's going to call GE appliance repair and give them my information and that's how they're going to take care of it. Therefore, I would not recommend buying an appliance from this store because they will not always tell you the truth and string you along for a couple of months if something's not working just right and basically wash their hands of the appliance once it goes out the door. The manager said when they delivered the appliances, they were in perfect condition and what happened to them between that point and when I bought the house is not his problem.

customer service second to none. thank you best kitchen . old fashion service in our current daysread more

Their products are beautiful and durable, if you're willing to pay the price for them, even at…read more"outlet prices." Unfortunately, my kitchen has been fully stocked for a couple of decades, so I was mostly looking at extras such as bar ware, cookbooks, and smaller items. If I were furnishing a kitchen from scratch I'd definitely spend time here. The store is small but very well laid out, and the employees are very friendly and knowledgeable.

If I were redoing a kitchen down to all the cookware I'd shop this brand. They have full colorful…read moreand functional cookware. I love it. I only have a few pieces now, all picked up as fillers or replacements. But one day maybe I'll have a whole set. Dreams.

These guys down here in Glens falls are very helpful and have a nice showroom and can get u all…read moreyour plumbing needs/supplies.