I like the service, they are always professional. The center always looks nice and clean. The only…read morebad part is they have a high turnover rate.

It depends what waxer you get. I have had some really good waxers and I make a note of her name so…read moreI can request her each time. Then today she wasn't available and I had a different waxer and it was a horrible experience I give her a negative one if I could. I made a note of her name so I make sure never ever to go to her again.

It is very frustrating for me to watch unwanted hair grow back after waxing or even using a…read moredepilatory that promised permanent hair removal. Laser hair removal has removed my back hair and I haven't had any regrowth since my final treatment. I actually shopped around before I decided to go to Cheryl's, out of all the places I looked at Cheryl's looked the most professional, had the most friendly and knowledgeable staff, and most importantly the most experience. Overall my experience at Cheryls was very good and I would recommended them to anyone looking to get rid of their hair! Oh and also they now provide a cellulite removal treatment which my girlfriend is looking into now.

I recently went to Tres Aurae spa. It was an amazing experience. I made an appointment for a foot…read morereflexology massage. The massage was fantastic, it started with compliments of water or coffee. Then warm stones on your feet and relaxation with a warm towel on your neck. The foot massage was fabulous. I highly recommend. Also the establishment offers so many services I'm sure you'll not be disappointed.

Would not recommend this place to anyone had a massage and a facial both were below average…read more Very high on my list is hygiene and neither lady started by washing their hands for me this is a definite bad start. Facial felt like she had no idea of order or steps. I have had many facials this place was new to me yes but,it was not just oh a different place. NO she missed the areas past my cheekbones both sides to include the entire time. I would also highly recommend being aware when you are over someone that sometimes after eating or drinking that mints are so needed or water. This was an experience that I was just counting down when the treatment would be over the whole time. I did not relax at all. This was the sealing of no return when I left and got into my car I looked in the mirror both sides of my nose in the crease and above had white product left on. This is such unprofessional salon service. People pay hard earned money for a relaxing experience Could not of been more disappointed ! As for the the massage. I had the new member of the salon just my luck and while it was probably gonna be a learning curve for technique. I was on the receiving end of this. As I said could not get past thinking when is this over and yes I had the massage first so being disappointed I was so hopeful for the facial and ended with those same thoughts for both. There is no way I would want to say at the time to embarrass or be hurtful that it was awful ,but It was definitely that.

I have always been satisfied with my laser hair removal treatments at Advanced Aesthetics Medical…read moreSpa. Their lasers are very effective and I've always gotten great results. I've gone to two other places for these treatments and this place has been able to reduce hair growth the quickest of them all. Their facility is clean and their staff is professional. You need to make sure you shave really well before laser hair removal because the laser needs to find the hair follicle under the skin to zap it. I always bring a razor with me and the person doing my treatment will tell me if I missed a spot so I can get it. I started going here after getting a Groupon. When I found out that I could get the same low prices without having to get the Groupon. This place is highly effective and a bargain. I've been out as a queer/lesbian woman with all of the staff members had. Everyone has been really positive. During my last treatment, I had a great conversation about trans issues with one of the staff members. She told me that trans women come in to get treatments and asked me a couple of questions about trans issues after I encouraged her to do so. I feel very comfortable coming here as a queer woman, but am cis-gendered. So I do not have first-hand feedback on what it is like to get a treatment while trans.

Went for 6 sessions of laser hair removal approximately 3 years ago and already back to shaving…read more Claim is to be effective for 7-10 years but I was already seeing regrowth within the 2nd year. Tried once to reach out via email and no response. Have had treatment elsewhere that lasted close to 10 years. The atmosphere and the staff was nice !

My Personal Experience at Beaute Solutions (Photos Attached)…read moreIn October 2024, I underwent an Intense Pulsed Light (IPL) treatment at Beaute Solutions, LLC. I initially reached out only for SMP removal, and in my patient portal request, I stated: "SMP removal. Key interest in not damaging any hair follicles." I was then offered IPL in addition to SMP removal. Before and during the procedure, I expressed hesitation about treating my beard area. I specifically asked if it could be excluded, as I was only interested in targeting dark spots on my forehead. I was reassured by the provider that IPL would not harm my follicles--that it had "nothing to do with the follicle" and was safe. Based on that reassurance, I agreed to proceed. During the session, I felt sharp pain when the IPL passed over my beard--similar to laser hair removal. I voiced concern multiple times and was told it was normal, so I continued. Soon after, I began noticing streaks and patches of hair loss in my beard area, following the exact paths of the IPL. In the days that followed, it worsened. Dark, coarse hairs vanished, leaving only fine light hairs behind. Concerned, I consulted a board-certified hair restoration specialist in November 2024. His diagnosis: the IPL had permanently damaged my follicles. The only remedy would be a $12,000+ FUE transplant using donor hair from my armpit, due to previous procedures limiting other options. I reached out to the clinic almost immediately via the patient portal and exchanged messages through November. I was hoping to resolve the matter directly and respectfully. At one point, I received a call from someone named Robert (possibly the COO), who briefly mentioned a potential refund. However, while I was still attempting direct communication, I was contacted by the clinic's liability insurer on December 31, 2024. From that point forward, I was instructed not to contact the clinic or staff again--everything had to go through the insurer. He also stated that Beaute denied any wrongdoing and provided information on how to file a liability claim. Reluctantly, I filed the claim, submitting medical documentation, photographs, and the hair restoration specialist's assessment. The claim was ultimately denied. No corrective support or refund was provided. I want to emphasize: I never set out to escalate this. I did not want legal action. From the beginning, I just wanted to have an honest conversation, be heard, and find a solution. Unfortunately, that opportunity was shut down once the insurer stepped in. For context, the clinic has patients sign an agreement prohibiting negative reviews, with potential legal consequences. I am aware of that, and I am not making accusations--just sharing my personal experience, supported by documentation, in the interest of transparency. My goal was always to resolve this privately, respectfully, and directly. What made this harder was the tone of the communication. The provider didn't acknowledge that the IPL could have caused this, and instead suggested either that nothing had happened or that I must've had something else done elsewhere. That made me feel dismissed--as if my experience wasn't valid. All I ever wanted was a compassionate and collaborative conversation. I'm still open to that, but after months of trying, I've been left without support or acknowledgment. I'm sharing this sincerely and in good faith, so others can make informed decisions--and so providers are reminded of the importance of listening when patients report harm.

I recently had my eyebrows done by Sherry Hale. I had been following her on Facebook for quite…read moreawhile before the pandemic. I knew if I had this done it would be by her. But then there were no more posts!! After doing some research I found her again. She had relocated (closer to me, to my advantage) and reorganized her business. So I booked!! And I love my new eyebrows. As I knew, Sherry is well educated in this business and is a true professional. Now I am anxious to have permanent eyeliner done!!

Just moved to Buffalo this week, and it looks like I've found my new waxing salon!! Therese was so…read morewarm in welcoming me via phone and got me scheduled in for a same-day appt. High vibes and a goddess-like experience with amazing Kiki

Great place and reasonable prices the owner was pleasant and made me feel welcomed from the get…read morego!

I started coming here for waxes and recently began getting facials here as well. I see Allison, but…read morefriends of mine see Christa and Emily and from what I hear, they're all very good. They're doing a great job with COVID protocols. You wait outside or in your car until called to come in, so that you're the only one in the main area during check in and check out. You have your temp taken and asked to sanitize your hands (or wash at the sink) before getting started. It's too soon to really report on overall changes to my skin's conditions, but my facial was thorough and relaxing, and my skin was positively glowing when I left. I don't say that lightly. Allison made a lot of great recommendations, and I picked up a hydrating serum there based on her recommendations. It's a calm, relaxing atmosphere and I feel comfortable and confident there. I'm a client for life!

Special, one of a kind place, excellent service, immaculately clean. Crista found all the best…read morecolors for my makeup. Highly recommended!

I absolutely love this place, everyone there is amazing and professional, especially Sammi, I don't…read moreeven have to say anything, she just knows, very very happy customer.

As a longtime European Wax Center customer, it's time to look elsewhere. I've been a member at this…read morelocation since 2017, and the service and EWC products overall have gone down substantially--to the point I attended the Main Street location for services (ultimately the same). I just waited 15 minutes for a service (eyebrows) that takes the same amount of time. While I'm appreciative of the $10 credit towards products after inquiring at 3pm why I'm still waiting when my appointment was at 2:45pm, the end result is no longer worth the investment. I only had one service left (today) on my wax pass and will go to a technician who specializes in eyebrows. What I got today was wasn't bad but meh. One significant difference I've noticed over the years is how quickly hair grows back (for eyebrows and south of the border). With a company that's releasing 50 different "slow growth" products under the sun, this makes sense to keep customers coming back for waxes and products to reduce growth. (Not seeing the result you want? Buy more products.) Kudos to those who do see results, but I've body washed and polished. Hasn't worked for me, and one of the products might've caused a rash. The *biggest* issue I have with EWC as a whole is that, for south of the border waxes, waxers don't get all of the hair which requires you to come back in for a touch-up appointment. (If you didn't know, you have five-ish days to rebook an appointment for missed hair at no cost. Not sure how or if this is advertised. I only found out last year.) And I'm not talking about someone popping in with hair as thick as a hedges. Without fail, there's almost always a small section that was missed or not thoroughly waxed I find when I get home. (I've had different EWC waxers at different locations. No one gave me a mirror to inspect.) It happened last month at this location and previously at the Main Street location before that. Having to schedule touch-ups after waxing gets annoying. There's a limited window to do so, and if the service did what it needed to do in the first place, we could all save time wasted redoing the entire appointment. *Another* issue I have is that waxers have but so many times they can wax an area. So if they wax your leg, and after the number EWC says is the limit, you have to come back for a touch-up. One waxer at this location last year tried to *tweeze* remaining hair on my cooch before she told me about the touch-up appointments. There wasn't a chance in this world I was sitting through that! My hair (*with* "slow growth" products) almost always grows back less than a week after my wax. What's funny is I started purchasing an at-home wax kit two months ago to give myself a south of the border wax. Not only did it last longer than EWC, but it was a third of the price. Also echoing another review of how rushed waxers get. Speaking to some waxers, their schedules are packed, which means stronger chances to wax off something by mistake or not do the best job. The turnover at EWC is WILD! There was a time not too long ago when the person I saw was gone, so I got someone else. That someone else left (for whatever reason), so there was someone else. Not the same as it used to be, so it's time to move on.

Don't waste your time or money, went for cool sculpting and was the biggest waste of money…read more Absolutely no results and I went in with buy one get one special and still feel like I was robbed.

While the staff is nice enough, the Gentle Slim treatments are a scam. They put you on a program…read morewhich is basically a diet and exercise, remind you to drink plenty of water (which you should be doing anyway) and then hook you up to a machine twice a week. 3,500 NON-REFUNDABLE dollars later, (yes. It costs $3,500 for 10 - 10 minute treatments!) I have lost 12 pounds because I have been following a strict diet, but barely and inch total came off from the three areas that were measured around my waist. My before and after pictures look like they were taken on the same day, just changed my shorts. I cannot believe I got suckered into buying this treatment and had absolutely no results. Anybody who tells you that it works, is only getting results from being on a diet. Bottom line, unless you think you need to pay someone $35 a minute to tell you to restrict your diet to 1200 calories, drink 8 or more glasses of water and exercise, don't waste your money. If you have any questions please don't hesitate to contact me. I will be glad to fill you in.

I had laser hair removal and it didn't work. Not even a little bit. It was an expensive lesson…read more They didn't guarantee anything. While places like Milan may be a bit pricier they cover you for life. I can go back to CVLC, but it's going to cost me. I should've just went with Milan from the start. Probably would've been a few hundred dollars more, but I'd be covered forever.

The one star review has nothing to do with my treatment as far as the staff and the doctor is…read moreconcerned.What is the one star for is that I had the treatments that were recommended suggested exactly what they said.I would get my results, and a year later.There's no difference at all.And it was a lot of pain and expense and disappointing is all I had my laser done on my acne stars.And they're still the same.If not worse, so wasn't the staff or the doctors, just the treatment didn't worko