This spot use to be the polor bear club. They seem to have a lot more restaurant options. I was…read moreexited about the online promotion that I saw however I was informed that this only works on online purchases. I found that a little absurd to be honest. I did not want to insist on the promotion. I thought the site had changed but not much other then the new more fancy spot "nord" I have not tried but they looked like they had good options. Overall just disappointed about the online promotion.

Their staff will not work with you if you come without a reservation. Please have a way home ready.read more

Nous avons séjourné deux nuits dans cet établissement…read more À première vue, le cadre est agréable, mais on constate rapidement que l'endroit est resté dans son jus et manque d'entretien et d'amour. Nous pensions avoir accès au spa, mais tout était en supplément. Après avoir visité les spas, nous avons été dérangés par le bruit constant de la grande route située juste à côté. Finalement, nous avons préféré aller au Strom Spa, à seulement 10 minutes, pour le même prix et une expérience bien plus reposante. Notre chambre a été une déception : vieillotte, sans charme ni décoration. Le petit-déjeuner inclus se résumait à une pochette avec deux tranches de gâteau sous plastique, deux yaourts, deux pommes, deux minis jus et des céréales dans un sac ziploc -- vraiment pas à la hauteur et je m'aperçoit que je ne suis pas le seul à me plaindre à ce sujet sur les avis Google. La terrasse manquait totalement de vie : pas de fleurs, pas de déco, et une seule chaise relaxante alors que la chambre est prévue pour deux personnes. Impossible de profiter d'un verre le soir car la lumière extérieure ne fonctionnait pas. Pire encore, un clou dépassait du plancher et m'a blessé à l'orteil. Plusieurs détails renforçaient ce sentiment de négligence : moustiquaire cassée, abat-jours qui tiens grâce au ruban adhésif et orientés directement vers le visage, installation de la climatisation bricolée au ruban adhésif, salle de bain vieillissante avec meuble abîmé, savon presque vide, une serviette tachée et une odeur nauséabonde provenant des éviers. La douche manquait de pression et n'avait aucun support pour poser les produits. La machine à café était sale. Le matin, difficile de se reposer à cause du bruit d'une tondeuse. En résumé, nous avons trouvé le prix bien trop élevé pour la qualité offerte. Le seul point positif : le lit était confortable.

Wonderful experience here for a spa day this past Sunday. My boyfriend and I came here to celebrate…read moremy birthday. Though it was the beginning of March, they allowed us to use their February promotion which was 99$+tax for 4 hour access to their Nordic spa (though we were there for 8h and nobody seemed to mind), a 60 minute treatment, rental of towel and bathrobe, lunch at their bistro and 1-hour in their dream circuit. When we reserved, we paid half the amount and the other half upon arriving. This was ridiculously good value and worth every penny. When we arrived, we were greeted by friendly staff who gave us a tour of the facilities. There are two baths, two dry saunas, a eucalyptus steam sauna and two heated relaxing areas. The main building has a lounge area with a fireplace and chess set, the bistro, and the changing rooms. It was a very charming atmosphere with lots of wood and old-style accents. Some could say it could use an update but we found it relaxing and charming. The amenities were all clean and we loved the outdoor spa. For our 60 minute treatment, we chose a couples Swedish massage. We were led to a small cabin with windows overlooking the river and were treated to wonderful massages by Lina and Lynn. So relaxing! The dream circuit was 20 minutes in a full body massage chair, 20 minutes in this leg compressing machine (supposed to improve circulation) and 20 minutes in either the Siberian sauna or the infrared light sauna. We enjoyed the circuit but wouldn't necessarily pay extra to do it again because we preferred other aspects of the day. Lunch was pretty good. I enjoyed my croque Monsieur and salad but it was nothing to write home about. Tea and coffee was included. One aspect that could be improved was the fact that nearly all the while towels had stains on them which is pretty gross. I really think they should replace these towels because it could come off as unclean. Also, it is absolutely not accessible to those in a wheelchair or who have difficulty walking stairs. Though they put a ton of salt outside, we did slip a few times so I wouldn't recommend this place to people who might have difficulty with this. Overall, we had a fantastic day surrounded by nature and relaxation and was treated extremely well by the staff. Next time we would love to stay the night in a room on site. If you don't mind a less fancy and more rustic spa experience or if you're on a budget, I recommend this place. 4.5 stars