Bartlett's Towing gave good customer service. Everyone I interacted with was pleasant, honest and…read moreinformed. The young man who was picking up my car came to my location (different from the car's location) to pick up the keys. Even though he had been on his feet for over 12 hours, he was courteous and offered to drop the keys in the 'overnight' box at the service shop. I recommend this company and its staff.

From the owner: Bartlett's Towing has been in operation for 25 years. We pride ourselves in staying up to date by…read morecontinuously upgrading our equipment and providing the latest available training for our staff. Bartlett's Towing has been providing 24/7 light duty towing and roadside service in North Bay since 1988. In 1990 we pioneered 4wd off road recovery. In 1995 we added a tilt and load, the first of its kind for the area, which provided service for small equipment and specialty vehicles. In 1999 we bought a heavy duty tow truck for transports and heavy equipment. In 2001 we began our extreme ice and water recovery, the first of its kind in Northern Ontario. This includes anything from snowmobile crashed on the frozen lake, to a truck that has gone through the ice in 100' of water. In 2004 we began doing environmental clean-ups. In 2005 we added certified Traffic Control and road closure. Our customer base is what keeps us going, and Bartlett's Towing knows our customers are #1.

Very satisfied with service today. Operator provided an estimated time and called back when 10…read moreminutes out. Priced right Would recommend for your towing needs.

dealt with one of your workers earlier and he was very rude for no reason, I just said the…read morecompany's name on the phone and he Got very rude and said he could tow my truck. Can't speak for everyone at the company but they should check their employees attitude

I called in without an appointment- they were able to get my car in the next day…read more Excellent service. Greatly priced. Knowledgeable with tons of experience. Fast, efficient & positive. Will definitely be returning to them for all of my service needs. Strongly recommend.

I have been taking my vehicles here for years. I get great, fast service with excellent value. New…read morelocation on Trout Lake road.

Needed new summer tires. I had researched a specific tire and requested the tires to be ordered…read more Took only a few days to come in, and booked the appointment. Dropped off the car in the morning and picked it back up after work. The tires are amazing, price was fair, service advisor was knowledgeable, and friendly. A great service experience.

On June 21, 2024, I had an appointment to have my summer tires mounted on new wheels and installed…read moreon my vehicle. When I booked the appointment, I informed the representative I required new TPMS sensors and low-profile bolts. As a precaution, I dropped off the wheels, tires, and vehicle the day before the appointment. (The appointment was scheduled for 8 a.m. on the 20th.) On the 20th, I popped in at 8:45 a.m. to check progress and was told everything was copacetic. At 9:18 a.m., a representative called to inform me that I required new sensors and bolts. I returned the call 55 minutes later and agreed to the extra charges. At 11:45 a.m., I stopped by (the shop) and was told it would take until 1:30 p.m. to finish the work. When I got my vehicle back, at 1:40 p.m., the interior was filthy (the tire bags had grease and dirt on them), the heat shield was loose (4 of the bolts were missing) and the TPMS sensors were non-functional. So, in summary, it took them 5 and a half hours to mount and install 4 wheels/tires, and in doing so, your staff damaged my vehicle and didn't install the sensors correctly. I am extremely disappointed. On June 25, 2024, I returned to the stop to have the tires torqued and the sensors recalibrated. As of June 27, 2024, the TPMS sensors are still not functional. At the request of OK Time HQ, in early July 2024, I sent an email to info@oktire.com and then spoke to the territory manager, but as of August 2, 2024, there has been no progress. No refund, no offer to address my concerns, no phone call from the local store, nothing. This is completely ridiculous.

Great mechanics. Worked into the night to get me back on the road for Christmas. At a super price…read more This is the place to go in North Bay.